If i could give this store a zero I would I was at 22705 Clarksburg Rd…read moreClarksburg, MD 20871 United States and them Spanish girls was whispering and repeating what I said and pointing me and talking in Spanish and laughing this store is rude as fuck

I'm very impressed with the attentiveness of the staff. They are so friendly and you don't feel…read morepressured to buy...I really like that. The prices are very good and their offers are outstanding, e.g., I wanted a Ralph Lauren perfume and they offered me two different bottles (as I was undecided) way below I would have paid at other stores. I liked the convenience of parking and the place is fairly new and well kept. Thanks for the wonderful shopping experience! Keep it up and good luck!!

I discovered Parfums de France /PerfumedeFrance.com in early 2025 and I have placed several orders…read morefor their decants in the past year. They are fantastic on shipping times and they carry authentic niche perfumes that may be difficult to find elsewhere. I've also noted that they usually have things in stock, even when other places don't: case in point Loumari's Porthole, which I will discuss later. First, I want to discuss their customer service. I placed my first order with four decants; one was a 5ml of Valaya Exclusif, the rest were 2mls. However, when they arrived, I didn't notice that they were all 2mls. It took months before I started cataloging my perfumes on a spreadsheet, and only then did I realize that I had been sent a 2m instead of a 5ml. I emailed PdF explaining what had happened including pictures of my order and what the sent. I asked if they could send me a bottle with the additional 3 mls that I was missing. Instead, they apologized and said they would send an additional 5ml, rather than the missing 3ml; meaning I ended up with 7 mls instead of my original order of 5 mls. This interaction made me appreciate and respect the company because they own up to their mistakes and take care of their customers. One of my next orders included a decant of Vanilla Powder Extrait. However, when it arrived, the printed label just said Vanilla Powder. I had previously ordered Vanilla Powder EDP, but it was also just labeled Vanilla Powder. So, I was unsure if I had been sent a second EDP in this order, or whether I was sent the Extrait I had actually ordered. I emailed customer service and they confirmed that I had been sent the Extrait even though the label didn't specify. So, I manually wrote Extrait on the label to prevent confusion with my other EDP sample. Their labels are literally my only gripe. I wish that they included more than just the perfume name--eg. Including Extrait/EDP/EDT would prevent confusion; having the brand, the decant size, and the date of the decant would also be great. But these are all things I can 'fix' manually by just writing them on the label. I've also had to manually write over some of the perfume names because they fade on the newer white labels. The old clear labels haven't fade. I manually written over them and then taped over that to seal them. After the above orders, I read that they have FREE brand samples, separate from their in-house hand decants, which cost $. So, I emailed them asking about the free samples, and about a promo code I had received from their marketing email. They didn't respond right away, which is very unlike them, so I emailed again the following week. I received a response apologizing as they had been very busy (I believe it was Valentines orders), and they explained that some brands don't allow higher discount codes, but they provided some other codes to try, and they provided their phone number and told me to text them directly when I place my full bottle order and they would add some free samples to my order. I had Loumari Porthole in my cart, but delayed ordering it because I wanted to make sure I didn't want to add anything else to my order before I placed it. Of course, when I went back to my cart to order it a week or so later, it was listed out of stock but available for pre-order. I checked several other websites, and no one had it in stock. This is something I've noticed about PdF, which other sellers don't do. They will tell you when something is unavailable (truly out of stock) vs currently not in stock but available for pre-order from their next shipment. AND they often have things in stock that others don't. Instead of preordering, I decided to check the website every now and again, and the day it came back in stock I ordered it with a 15% off code. I then text the number the customer service person gave me, and they replied immediately --even though it was Mother's Day weekend--and said would add some samples to it for me. WELL....I got my order today and along with with FB, and a 5ml decant I purchased to carry in my purse, it arrived with 7 free brand samples! These aren't just your normal run of the mill samples, they are expensive niche perfume samples (from the brands; not decants) including: Roja - Isola Snow (Parfum) Xerjoff - Torino24 (EDP) Vilhelm Parfumerie - Mango Skin (EDP) Fugazzi- Angel Dust (extrait) Matiere Premier - Vanilla Powder (Extrait) Matiere Premier - Crystal Saffron (Extrait) Essential Parfums - Bois Imperial (Extrait) Honestly, I couldn't be happier. I love this company. Yes there are other stores out there (Lucky Scent/Scent Bar; Twisted Lily; etc), but I adore Parfums de France above all others because of their customer service, attention to detail, glass (usually metal topped) spray decant bottles, non gouged prices, frequent discount codes AND FREE fast shipping (their order total for FREE shipping is lower than any of the other stores I mentioned). If you haven't tried them, please do!

Terrible customer service, I purchased a perfume online that arrived damaged and leaking. I…read moreprovided video proof of damage to seller in which he responded for me to return the item as he provided a return label. After a few days he contacted me by phone stating he received the product and that he was going to send me a replacement. After a few minutes after getting off the phone I received an email he found nothing wrong with the sprayer and that he was not going to provide me with a replacement or a refund. Mind you I payed over $260 for this perfume. I am disputing this but please stay away from these band of CROOKS!

Karen at Store 2390 is an amazing associate! We continue to visit this little gem of a store…read morebecause of her service. She is attentive, patient, knowledgeable and friendly! She makes the shopping experience an extremely pleasant one!

Unprofessional owner and staff. Most human nose gets tried and won't smell it right after trying 4…read moresamples. However, they will keep giving you more than a dozen samples and coffee beans to stimulate your sense. However, you won't make the right decision at that point. I ended up choosing a much stronger perfume which was intended for wearing at work. I actually found the one like at 3nd try but they kept giving me more than 10 samples after that even coffee beans to stimulate me. I ended up with a wrong bottle that smelled very strong next morning. They won't take it back and won't exchange for a different one even for a more expensive bottle. I do not recommend this place to anyone. She wants us to follow her rules but she gives more than a dozen samples at once knowing you will make the wrong choice. She only cares if you walked out with a purchase. Very unprofessional.

My hubby brought me here as a surprise Christmas gift and I absolutely LOVED it!…read more Sherry greeted us when we walked in and we sat in one of the many stations, surrounded by dozens of natural scents. She walked us through the history of perfumery and the categories of scents. We were free to sniff at any and all of the scents as we desired. We were then off to create two perfumes that we wanted. The only limitation was our own imagination! I set my mind on a summer one (Spring day with fresh flowers and clean linen) and winter one (eating my favorite cookies near the Christmas tree). It was such a blast attempting to create these scents and smelling how the different scents would work with each other. Despite the tall order, I was able to concoct the exact perfumes in my mind's eye with Sherry's help. My hubby created a beachy evening one and a mulled wine one that smell amazing, too. This was such a unique, memorable experience and I especially loved the shared experience with my partner. I love perfume and have a few scents on rotation so it was really neat to learn more about the craft and create my own. I can't recommend this studio enough!

Me and my husband had an AMAZING time here. He wanted to do something different for a date and this…read morewas probably one of my favorite dates we had. It was super cool to learn about the oils and how scents work together. Creating a perfume which for the past few days I have been wearing nonstop and lasts long too! We will definitely return and I want to make more of what I made. Lucy was amazing and was so in tune with helping up make the right choices with our scents.

I just left this location after a very rude male sales associate screamed at my friend across the…read morestore in an effort to embarrass her. She was looking for a product under the display, and rather than walking over to us, he shouted at her. He didn't try to help, and his actions were meant solely embarrass. I would have made a purchase, but because of his rudeness, we walked out. Manners matter, and that sales associate poorly represented his coworkers. Shame on him.

New! Clean, well-organized, well-stocked, and super friendly staff :) This was my best BBW…read moreexperience ever! My new go-to location for sure. I've missed having a convenient location for years since the old Rio location closed. The next closest stand-alone one is in Milestone in Germantown, which isn't wildly far away, but they sometimes seem to have supply issues for certain scents.* This new location in Downtown Crown is near Sephora, across from Coastal Flats and next to the old Zagg storefront (which moved over by UPS). There is a strip of 30 minute street parking available in front, or the garage around the bend from Ruth's Chris if you don't want to fight for space in the surface lot by the Harris Teeter haha I checked online to make sure the scents I was interested in would be in stock (assuming the corporate website was accurate) and headed in for the soap and sanitizer sale they had today. It is such a thoughtfully laid out location, and to say they had plentiful supplies of every type of item is an understatement! Everyone was friendly, and helpful, and when there wasn't any of the vanilla sanitizer out, they voluntarily checked their storage in front and back, and made sure to put more out by rearranging the display. This is the kind of location that will get me in the door more often than I should shop for some of these things, but it was such a joy compared to more stressful times I've had in mall locations, etc. [*Germantown tangent: I had been looking for travel sized Warm Vanilla Sugar all last fall/winter there and they never had it despite having tons of like 3 scents. To my surprise it was offered for store pick-up if I ordered ahead, so that's what I did. They actually never had it, and they game me a full size one for the price of travel instead. Technically a 'win' for me, but why did they never get any travel size of that for the entire season? Ended up going to Montgomery Mall for travel size still after, cause the big tube simply doesn't fit in some of my purses with a wallet and phone haha]

Legit perfumes bought Bvlgari for my mother here turns out it was the bigger size for a lower price…read morethan the other perfume stores nearby. Confirmed it was not fake. Brought it on mothers day

I want to be a salesman so I could get my business with that and to enlarge the business with usread more

Great store. The guy working was very helpful. Quotes me a price on something. It rang up higher…read moreand he honored the price he told me. Will only be buying perfume from them from now on. Very stand up buisness

The perfumes smell great but customer service was terrible . My sister and I came in for her…read morebirthday and were not greeted , we let the store representatives know we were interested in purchasing a new fragrance, They chose to walk away and assist the people who entered after us . After we spoke to the second representative on the floor and telling her we were together she abruptly walked away and waited for the next customer . This is not a black people friendly establishment. Sad we have purchased from here before and for us to be ignored and treated like we were ghosts leaves a bad taste in our mouth. Only getting 2 because the products not bad just the customer service .

Beautiful perfumes, sold by knowledgeable and helpful staff…read more A bit expensive but the scents last and maintain their characteristics throughout the day.