I have been seeing Dr. Linh Huynh got years now and I can't say that I have encountered anyone more…read morewarm and comforting as her! Both my parents see her as well and refuse to have anyone else as their primary care provider! After years of hunting and switching back and forth to different doctors we have finally found THE one! She is the easiest to talk to and always makes you feel as if you were her only patient for the day. I also love the whole staff here! From the second you walk in to check in for your appointment you are greeted with warm smiles and very friendly personalities. I would never go anywhere else!

It has been forever since I've been in this area. As my dad celebrated 15 years being sober, I flew…read morein for his ceremony. Understanding how important of a moment this was for him, there was no way I could miss it. The Shattuck is a staple in Boston and does so much good for the community. The programming is in abundance and there is something for everyone. My father found a community during his time in treatment at the Shattuck and they have become his tribe. To this day, as we walked in, the staff knew him by name and he has impacted them just as much as they have him. Though he is no longer in treatment at the Shattuck, he goes back to give back to those who are in programming now as he runs a group weekly. All these years later and the resources that Shattuck provides those in need is amazing. This is more than a hospital or a facility. The Shattuck is a community of individuals who care, encourage, assist, and provide a source of accountability for those who are serious. Thank you to the Shattuck Hospital and the staff for making a difference in my dads life. You are truly appreciated.

Supposedly, this is a teaching hospital duly accredited by the Joint Commission. I'm not sure of…read morethe criteria for hospital accreditation, but i think they need to lose their accreditation if its dependent upon patient safety, clinical excellence, and adherence to evidence-based practices This hospital is overseen by The Disability Law Center. They need to act aggressively and close this hospital down. The great State of Massachusetts runs this hospital through the Department of Public Health. Shame on y'all. The college associated with the Lemuel Shattuck is Tufts University. My aunt, who just passed last month, worked for Tufts for over 60 years. I've respected Tufts for years. Now, I wouldn't send my student there to get their clinicals at the Shattuck. That sets them up for failure. The hospital was built in 1954, is 70 years old, and is named after Lemuel Shattuck, a local historian, statistician, and politician who helped create the nation's first Board of Health in 1869. I'm certain he's rolling over in his grave to have his name be associated with this suboptimal health care facility. I grew up in Boston. The Shattuck was known as the worst hospital more than 50 years ago. My family member has been at this facility going on a month This past month, I've learned how low they could go. My family member is a very recent quad amputee. He was transferred here from MGH because they said he no longer required that level of care. The Lemuel Shattuck is supposed to be competent in Acute and Sub Acute care. From the moment he got there, I've had to work with the patient advocate almost daily. The issues range from mice in family member's rooms, gnats coming up from the sink in family members' room, non-adherance to basic nursing procedures and techniques, lack of professional demeanor and rudeness, leaving urinals unemptied, linoleum floor covering not glued down, etc. The few professionals that work here are outnumbered. The general attitude of staff and management is lackluster and non-empathetic, and I feel the level of care borders on the criminal. I notified DLC and DPH. DLC did respond and spoke with me. I got a letter from DPH. If you have any other options, please do not let your family member be taken to this hospital for any reason.

I am a 250 lb man who is claustrophobic. I was treated with care and respect. In the past, I have…read morenot been able to complete an MRI. The staff was so kind and courteous. They have a great staff who makes you feel safe. They balance efficiency with patient care.

I've been here a few times and always had a stress free , pleasant experience in spite of my being…read morevery claustrophobic. I only go to this MRI now.

I am really surprised by the bad reviews of this facility. Looking closely at them, I see that they…read moreare all quite old, I think the newest is at least 4 years old. I have been very pleased with the care that I have received at BIDMC Jamaica Plain. My doctor is the best doctor that I've had in my 69 years. She is smart, attentive, has a great sense of humor, and REALLY works with me. I feel like she really knows me and cares deeply about my health. I also find the front staff to be welcoming and helpful. I have never waited longer than 10 minutes in the waiting room, and usually it isn't even close to that long.

I used to give this place the benefit of the doubt, but no. I love my doctor. He is amazing and…read moremakese unafraid and comfortable. Truly I think the best doctor I have ever had. BUT I cannot stand this office. I won't even hide my frustration. 1.) one time while I was sat down to get a shot I asked for, I noticed she was setting up the wrong vile because I had the medicine on me. When she was about to prick me, I kindly asked if it was my depo because it looks different. She looked confused and asked why I didn't want something or other shot. I looked at her and said because I don't know what that is, I have an allergy to certain meds, and I just wanted my depo. 2.) one time I was sent to get my medication at a cvs and waited 40 mins to find out not only did they send me to the wrong location when I specifically had asked but they also hadn't sent it through to the correct location. 3.) the next time I come in and had called in advance to make sure I was scheduled and they had sent my order for my medicine through and when I arrived they said I had no appointment and couldn't give it too me. So I had to come back the next day. I came Back the next day after rearranging everything and of course the prescription hadn't been sent through. So it took an extra 40 mins while. I went to go get my depo from the cvs up the road. 4.) two days I called and asked to schedule an appointment for my depo shot. I asked if I should call before hand to make sure the prescription would be sent through. The lady on my phone assured me that everything was ok and it would be sent through. I said perfect, can you please be able to also schedule me for a physical? She said of course she would and seemed so nice. Then I arrive and my physical wasn't scheduled, was told I should have used the site and written them a message rather than called. I figured speaking to an actual person would be the best bet but CLEARLY I was wrong. I also found out that my prescription was not sent through. So now I am waiting for my prescription and have to wait about 3 hours for a physical which I was told I was lucky to have found this slot. No, I would be lucky if just ONE appointment would go right. I'm beyond irritated. Again doctor Melville is the only saving grace. Him alone I give 5 stars and same with the nice lady who draws blood, but everything else about this place is horrible and I'm now dreading every appoint I have to make!

This has been in the neighborhood for years and years. But it's not like it used to be at this…read morehealth center. A lot of really great doctors left us establishment. It needs improvement on better care quality.

My primary care sent me here to go do my labs . I called the location to make sure I could do this…read more They said yes and the lab will be open for me to walk into from 10:30-4:30. I got to the location at 12:00 and they told me they would be closed for lunch from 12-1. This was never said to me on the phone. When I come back right at 1 there is already a line for labs in front of me. I have now been waiting to drop off a sample for over two hours. I have never been told to wait this long for dropping off a sample at the lab that was called in by my doctor. Awful experience