Ana is absolutely amazing. I always leave glowing and refreshed. Ana is so friendly and helpful! I…read moream now a repeat customer...today was my 3rd appointment and I booked my next one. This is my monthly treat!

The lady working there was Not friendly. You have to give all your credit information (expired…read moredate, security code, even zip code) to make an appointment. I received many scam messages just after the appointment! Won't go there.

I went here for a waxing. Whitney Hardyman did a great job. She is professional and pleasant…read more Check it out!

Ellie has done my brows several times now and they have always turned out wonderfully…read more Brows are brows...I don't know that there's anything tricky about it. Here's where Ellie shows her amazing talent. She did my very first ever ever EVER Brazilian wax and it was amazing. She is a consummate professional, made me feel super comfortable, and I was in and out in no time with smooth and relatively pain-free results. I wouldn't go anywhere else!

Ellie is so sweet & friendly. I love going to see her to get waxed. She is quick and so easy to…read moretalk to! Love her new location. So much light and love her decor!

I started as a customer at Velvet Waxing Studio several years ago, starting at the original…read moredowntown location where Tracy, the founder/owner, set the gold standard right from the start. That means A++ skill, professionalism, efficiency, and attention to detail. More recently, I've been seeing Emme at the Fitchburg location. I'll leave out the personal details of my services, but I appreciate that they work quickly, maintain truly exceptional cleanliness throughout the spaces, and are very good at reading the room--friendly enough to make you feel comfortable, but absolutely able to match the customer's preferred style. For me, that means less chit-chat and more "get down to business," especially since I go through these appointments without pain suppressants. Velvet continues to earn 5 stars.

I usually come in for a Brazilian with Whitney, who is phenomenal, but last night, my appointment…read morewas with Idalys. I was a little nervous purely because of routine and familiarity. Idalys did such an amazing job, she was great! She used a mix of hard wax and soft wax. She made the experience really comfortable and safe. The service was done after 20 minutes. My favorite thing to do every appointment is go to the bathroom and look at the new affirmation card by the light switch.

For more than two years, I've been visiting Adeline for my waxing needs, and she's an absolute gem…read more Her sweet demeanor is matched by her extensive knowledge. Each time I have my waxing session, it turns into a pleasant experience--I often forget I'm even getting waxed. Adeline's gentle approach ensures that I'm always comfortable and never experience any discomfort during the process.

Adeline is very sweet and professional. I've been a client for 4+ years and have never been…read moredisappointed with my wax services. She is gentle and works quickly. Her prices are great in comparison to other wax studios in the area!

Suzie is a very energetic & enthusiastic person in life & business! She is not only great at…read morewaxing and spray tans, but is a great resource for other services as well. She is very connected in her industry for hair, makeup, tanning, therapy, health recommendations, etc. She makes waxing stress-free and fun. Her salon is super cute too!

There are several reasons why after my first visit to Essex Wax it is now going to be my go to for…read morewaxing. 1. Susan owns her own business, not an easy thing to do. I like supporting local businesses. 2. She is also nice! 3. She has incentives for people who are repeat customers. I got frustrated with the last salon I went to because that did not do much to encourage me to go back. Most salons that I've been to have reward programs or discounts for repeating customer. Example 7 waxes get the 8th free or something. Susan offers discounts for certain waxes. 4. She has done the BEST eyebrow wax that I've gotten in Madison. I'm a pretty picky person, and it has taken me over 2 years to finally find someone I trust. I mean come on it's my face! I have the right to be picky. 5. She is good at what she does!

Just moved to the area and needed a Brazilian. she was so quick and efficient. Very welcoming vibes…read moreand I swear I was out of there in like 15 minutes. Got all the hair off and very clean facility. I'm so glad I've found a place I can go get waxes regularly because the first place I tried out here took more time, left me messy, and left hair. Ill be a regular customer from now on. thank you

I will only go to Angie for bikini waxing. She's the best! The salon is clean and she is affordable…read moreand runs specials a couple times per year. I highly recommend!

Haven't gone there for a few years now. I had a wonderful hair stylist. Can't make the steep…read morestairs, sorry to say.

Outstanding service providers committed to providing quality service and a relaxing atmosphere!read more

Fatima is my waxer and we chit chatted while she cleaned me up. She was very professional and fast…read moreand I'm part of the loyalty program so I got the monthly program discount. Needless to say I will be returning. Overall great experience, I have visited many other locations and this one is just in line with other wax the city's! If you want all hair gone I recommend!

I went there before and it was pricey but good. I went there another time and I was closed 1 hour…read morebefore when they were supposed to.