Great company, they have become my new heating and cooling company. Very knowledgeable and can't…read morebeat pricing.

I called when my AC stopped putting out cold air. Promptly Meeks came out and found that I had a…read moreFreon leak and could have it refilled or replace the unit. I had an excellent experience both with the sale and installation of my new unit. I could not have had a better experience and felt I was given an excellent price and high quality work. I would highly recommend this company to anyone who has similar or really any Heat and Air service.

This business installed a retro-fit air filter into the trunk line of my HVAC system. Each time I…read morecheck the filter I am re-impressed with the tolerances. What a tight, perfect fit. There has not been noticeable dust in the house since the day that they did the instillation. Kudos.

I would not recommend this company. I called them concerning a warranty problem with a compressor…read more They wanted to charge $1827 to replace the compressor under warranty which I agreed that is fair. The problem is that they wanted to rob me on the price of Freon - they wanted $1950 for 13# of Freon that I just bought a 25# drum for $326. I told them that I would provide the Freon. They refused to do the job. This is really bad business for both them and the Trane Company. i am a retired HVAC and Refrigeration engineer and technician and even asked for them to get the compressor from Trane and I would install it myself. They refused that as well. They are set and determined to rob senior citizens with excessive markups on Freon.

Showed up on time as scheduled. Very polite and professional. This was the first visit for a tune…read moreup of my Ruud unit. Will use again

Service was quick and well done. This company was correcting the bad work that another company…read moreperformed. These people were honest and did not find phantom problems. These people corrected a problem that the builder missed. I have saved money all year long. You are the best

Professional, fast service. knowledgeable and communicative about the problems I was having.read more

BEWARE‼BEWARE‼BEWARE‼ I contacted this company because my AC…read morestopped blowing cold air. "Arnold" came out, looked at it, and said the Freon was low. He added about 4oz and charged me $450. The problem was never fixed. Afterwards, he told me the compressor was bad and quoted $1,500 to replace it. He even suggested I could get the part myself or let him buy one. The next business day, I decided to reach out to the manufacturer instead. They sent out an authorized dealer who properly diagnosed the issue. The compressor was completely fine--the real problem was the coil in the attic. Since it was under warranty, I only had to pay $550 for labor. The coil was replaced and my AC has been working perfectly ever since. What's worse, the technician from the manufacturer told me that my compressor had actually been overcharged with Freon--it never needed Freon in the first place, and he had to release the excess. If I had trusted "Arnold," I would have spent $1,500 on a compressor I didn't need and still had no working AC. Very disappointing experience. Be careful. I contacted this company because my AC stopped blowing cold air. "Arnold" came out, looked at it, and said the Freon was low. He added about 4oz and charged me $450. The problem was never fixed. Afterwards, he told me the compressor was bad and quoted $1,500 to replace it. He even suggested I could get the part myself or let him buy one. The next business day, I decided to reach out to the manufacturer instead. They sent out an authorized dealer who properly diagnosed the issue. The compressor was completely fine--the real problem was the coil in the attic. Since it was under warranty, I only had to pay $550 for labor. The coil was replaced (photo of old cold attached) and my AC has been working perfectly ever since. What's worse, the technician from the manufacturer told me that my compressor had actually been overcharged with Freon--it never needed Freon in the first place, and he had to release the excess. If I had trusted "Arnold," I would have spent additional $1,500 on a compressor I didn't need and still had no working AC. Very disappointing experience. Be careful.

Chris and his guys have been out before to work on my heat and AC unit. They always do great work…read moreand are very nice. I texted Chris if he could install a Nest thermostat I purchased recently and what the price would be. He said yes and I liked the price. One of his guys was out the next day! Installed the thermostat and it's working nicely. I will continue to call Chris Evans for my heating and AC needs.

Best HVAC company ever! I may be prejudiced but Chris and co will do you right. Installed a new…read moresystem today and we couldn't be any more pleased! They were on time, efficient, professional and cleaned up exceptionally well

Had a great experience. They came out to fix my water heater on short notice. They gave me a quote…read moreover the phone and didn't try upselling me and no weird hidden charges. Being in a condo building concerned me but they made me feel comfortable. They are honest and hard working! Perfect service all around!!!

I was having issues with my water heater leaking and a friend of my recommended K.W.H. I must say…read morewhat a great referral. When I called my water heater was leaking and everywhere and the guy on the phone helped me shut off my water and guided me through hooking up a hose to my water heater so that it can drain out down an actual drain. Not only were they on time, their service was friendly and very prompt. Very impressed with this company and how fast they were able to get me in. When he came out to replace it he also took the old water heater away which was very nice. The new water heater seems to be working better than my old one too. I give K.W.H 5 stars because they deserve and if I ever have an issue with my water heater in the future I will use this company again!

they were doing the service at my job so i called them to check out my new system installed at my…read morehome , great customer service lady took my info they were happy to come out that day and also accommodate my work time called 30 mins in advance showed up and was fixed in less than a hour , these are my guys for life ,ty ,recommended them to my sister and she got the same service

My 80 year old parents called them to come and repair their system. The tech came out and charged…read more250.00 and did NOTHING except tell them is couldn't be repaired. They were quoted 22,000 for a new system. I just happened to call while this was happening and they were in the process of filling out a credit application. I called my brother who lives close by to go and see what was happening. He sent them on their way after paying the 250.00 of course. He called another company ( D & W also in Covington) who simply added freon and it works perfectly. Be warned they will take advantage of older people if given the chance !!! not to mention the service manager and owner will not even return a call.

Best HVAC experience we've had in 30 years…read more Our upstairs unit stopped cooling and we called another local HVAC company out to look at it. Took their tech just 10 minutes to tell us we were low on freon due to a bad coil and we were looking at $3500 to replace. Guy never used a leak detector he just knew the leak was in the coil. I wanted a 2nd opinion before spending that kind of money so I called J&R based on their 5 star Yelp rating and the things people were saying in their reviews. Joe showed up, immediately took the unit apart, and spent over an hour using a leak detector to try to locate the coolant leak. Couldn't find a leak. He ended up leaving the system pressurized with nitrogen over a weekend only to come back on Monday and find no pressure loss. No leak - no bad coil. The issue was the other guys (who've serviced our units for 2 yrs) had left the valve caps loose on the exterior unit. Joe's diligence and honesty saved us a lot of money and earned him a customer for life. Its really rare nowadays to find someone with this kind of ethics. Joe's a likeable guy, explains what he's doing and why, and isn't out there trying to run up the tab on the repair. You sometimes hear companies saying they'll treat you like family. Joe never said that and its not on their website or their marketing material but that's definitely how I felt I was treated - like family.

100/10.... Joe & Robin were great! I explained my AC issue and Robin got me booked right away. Joe…read morecame within a few hours and treated me like I was his niece. He explained everything to me and even gave me tips on how to avoid future problems. Great customer service, amazing pricing, and EXCELLENT work.