Terrible communication throughout the entire experience and billed over and over again for water…read moreultrasounds. Their hours are extremely inconvenient unless you live within a few minutes. Multiple scrapings for polyps and several times we had to start shots over again but gynecologists and second opinions all said we should have been good to go. We had several good embryos but they refused to do anything. A crushing and heartbreaking experience from a Dr we saw (only through zoom, and charged $200 each time just to tell us what was happing next in a 5 minute meeting) a couple of times in our 2 year experience with them. This place just wants their money and I will be contacting my lawyer as everywhere else we went couldn't figure out why they wouldn't implant embryo.

I cannot say enough positive things about Dr. Davies and her staff. They are warm and friendly, and…read moremake you feel comfortable every step of the way. I was referred to Dr. Davies after a year and a half of trying and a diagnosis of PCOS. After my first FET (frozen embryo transfer) I had a positive blood test and am currently 13 weeks pregnant! The staff is great and takes the time to explain everything. They also take the time to reassure you if you happen to be like me and freak out all the time! I would not hesitate to recommend Dr. Davies and her staff to anyone who is having trouble getting pregnant!

Although the infertility journey can be heartbreaking and incredibly difficult, I'm glad I chose…read moreFCI-Glenview to support me along the way. At this office, you are not just a number or patient. The staff cares about you like family. Heather and Tracy at the front are always welcoming, greeting everyone by first name. Cristina and Olja always bring a friendly face and smile to monitoring appointments, remembering small details about either your fertility journey or personal life. I cannot recommend Dr. Matevossian or anyone else at this clinic highly enough for their personalized care and expertise.

After a HIPPA breach and experiencing Dr Nani's awful bedside manner and total incompetence of her…read morestaff I decided not to proceed as a patient at FCI. If you are a patient here or considering being one, keep close records and confirm all phone numbers with more than one person before sending over any personal medical information, as they seem to make an astounding number of mistakes and have zero concern for following up to fix them.

Pulling Down the Moon is the foremost holistic fertility and women's health clinic in Chicagoland…read moreand they opened a branch to serve the North Shore in 2013. They have been working with women (and men!) who have been trying to conceive naturally or who are going through fertility treatments. They offer acupuncture, massage therapy, nutritional counseling and yoga classes. The clinic is cozy and comfortable and it is conveniently located in Port Clinton Square right across from the Metra Station in downtown Highland Park. Parking is free for the first three hours. I highly recommend this place for the best holistic treatment on the North Shore. They have amazing practitioners and I can't imagine going anywhere else!

I found Pulling Down the Moon back in April 2015 through both my OBGYN and a yoga training…read morecertification I was taking, Pulling Down the Moon was one of the instructors for fertility yoga. I had just moved and had received similar care where i moved from, but not under one roof and not with therapists who specialized (& understood) in fertility care. I started with acupuncture & massage. Wow, did both make a difference in how I felt and my cycles. I quickly added supplements and got involved in the yoga program. If you are thinking about becoming pregnant or are under fertility care, look no further as this is the place you want to be to support you mental and physical body in your fertility journey.

Thank you for Dr. Anne, Jenny, and all of the North Shore Fertility Team…read more North Shore Fertility made our perfect baby possible. Our baby is happy and healthy. At the time of our baby's birth I (mom) was 41 years of age and the dad's sperm was 39 years old. North Shore Fertility's office staff are just as kind, dependable, and understanding too. When we went to North Shore Fertility we had already been to other fertility practices without success. They made our baby dreams possible. Thank you North Shore Fertility!

Appointments tend to run behind schedule, but the staff is great! Dr. Borkowski has great bedside…read moremanner.

Had an excellent experience with my egg freezing at FCI! They made what can be an overwhelming…read moreprocess as seamless as possible. My nurse, Alyssa, was extremely responsive with all my questions/concerns. Dr. Burks was knowledgeable, kind and extremely skilled. The rest of the staff from the receptionists, to the phlebotomists and US techs were also fantastic. Can't say enough good things, highly recommend!

I initially posted a review in 2009, when I was trying to get pregnant. I came across it today and…read morethought I should update it to say that I eventually was successful, largely because of a technique that at the time was called CGH. At age almost 43, I gave birth to a baby who is now finishing up sophomore year in high school. Not sure if Kaplan is still in practice there, but he did not sugarcoat anything, which is why he was the ideal RE for me.

Where do I even start? This is going to be long, but the IVF process is difficult, and the decision…read moreas to which clinic to go to is important, so, take your time to read it and don't make the same mistake we did. A little background. Me and my wife do not have fertility issues, we discovered we are both carriers for an extremely rare genetic disease, so that's why we are doing IVF, to not pass it on. Let's start from the beginning. 1. The initial meetings with Dr. Schell should've let us everything we needed to know. She was late for our first few meetings. Not 2 minutes late, like 20+ minutes late. This was after we sat in the waiting room for 30 minutes because no one was working the desk. Why wasn't anyone working the desk? Because the receptionist is not only the receptionist, she's was also the phlebotomist, and ultrasound tech. She did everything. 2. Communication is non existent. As we are going through the process, we are told nothing, we call, we message, time and time again, we can't get a call back, can't get ahold of anyone. It takes weeks (not exaggerating) to get a call from them to answer questions. We are told nothing except "we'll send a message to Dr. Schells team" and we hear nothing for weeks. In spite of the disgusting and shocking lack of communication, we somehow make it to egg retrieval. We have a great success of 27 eggs retrieved. We were so excited! Communication was a little better for a short time, then, it stopped again. We hear nothing, can't get ahold of anyone. Then on November 4th we get a call from Dr. Schell. She calls us to tell us none, zero, as in 0, of our eggs made it to blastocyst. Let me remind you, again, they tested us, and we do not have fertility issues. Heartbroken. Here's where we really get pissed off, Dr. Schell calls us, and doesn't know who we are. She thinks my wife is 26 (she's 33). Then shes talking about a fresh transfer, which we cannot do because the reason we are doing IVF (both carriers for generic disease). So we have to explain to Schell why we can't do that. Unacceptable insanity to call patients and know nothing about them. It's like they don't keep files on their patients. When she made those 2 unacceptable mistakes, I wanted to blow my top on the phone, but that wasn't going to help and it wouldn't them any less incompetent. So, I bit my tongue. 3. Fast forward to November 23rd. After 19 days of trying to contact them and being ignored, we finally hear back. The bad news? Once again they have no clue what's going on. The nurse who calls us has no idea we have already been through a cycle and are currently patients of theirs, no idea we've been trying to go through a 2nd cycle. She's clueless, utterly and completely lost. So this is the 2nd time we've been called and they knew nothing about us. We had to set up a "consultation" with Dr. Schell a week and a half out just to be able to have a conversation with our doctor, or anyone from her team that can answer a single questions for us. Yup, that's correct, we had to set up a consultation thats used for new/prospective patients just to be able to talk try and get questions answered. 4. So, 19 days after we got the bad news none of our embryos made it to blastocyst, they have not even started the process to get us set up for our 2nd cycle. They've sat on their hands and had done absolutely nothing for almost 3 weeks. It was at this point, we decided not to waste anymore time or energy on these idiots. As we are speaking with other clinics, a miracle happens, they CALLED US! They called to tell my wife to get back on birth control, we told them "okay, you got it", and went about our search for a new clinic. The hilarious part is, we never heard from them. As far as they were concerned, we were still going through a 2nd cycle with them. They didn't know we had decided to go to a different clinic. And we never heard from them again! So, if you go here, you will need to harass them non stop or they will literally forget you're there and you won't make it through the process. In conclusion: The IVF process is hard, it's emotional, it's draining. Me and my wife want so bad to just have a healthy child together, and this place is disgustingly incompetent. I can't believe they have a license to practice. As a husband who has had to see his wife go through non stop frustration and pain only to be made worse by the incompetency of this place, STAY AWAY from advanced fertility. This place is a dumpster fire, truly an unmitigated trainwreck. The lack of communication, and competency, it's truly shocking. I can't say enough bad things about them. I could go on for another 500 words about how awful they are. STAY AWAY! DO NOT GO HERE!

I wanted information on potentially transferring my embryos. My embryos were not allowed to be…read moretransferred per their guidelines (unknown to me) but they set me up as a new patient and charged me $250 to be told by a doctor they were not allowed accept me as a patient. It was a 2 minute call that cost $250. I do not recommend working with them.

Dr. Marut implanted 2 embryos in 2003 and my twins are now 22 years old! No problems with this…read moreclinic for me. :-)

And here's an update to my original review nearly three years ago to the date. Thanks to Dr…read more Feinberg, we're expecting our second son. We trusted her enough with our care to fly halfway across the country back to Chicago to have her treat us, despite having moved to California and knowing that there are plenty of fertility doctors out here just as reputable. She truly is one-of-a-kind amazing. Our experience while living over 2,000 miles away from the FCI offices in Highland Park were nothing short of wonderful. Dr. Feinberg and her staff made sure that they went out of their way to treat us as if we were living next door. We received phone calls after hours because of the time change and Dr. Feinberg never hesitated to answer any question that we had, regardless of the time of day that we asked it. Our care was coordinated brilliantly, our concerns were handled brilliantly...it was all just great. I truly can't say enough about Dr. Feinberg which is why I came back to Yelp to update the review. If we hadn't already decided that we were going to stop growing our family at two children, I'd consider going back for a third just to be treated with the care and respect of Dr. Feinberg and her staff. She is in a league of her own.

Not only did my first cycle with Northwestern end in complete failure, but I was not allowed to…read moreswitch doctors, and although I was self pay, they keep DOUBLE BILLING my insurance which does not cover fertility and so I have bills and copays on top of self pay almost a year later. Lack of modern protocols, lack of compassion, long wait times and shady billing. Absolutely horrible.

The only office I've visited in the past is the one on the Northwestern campus. My appointment was…read morepretty quick--I was in and out in fewer than 20 minutes. The woman who performed the procedure completed also did it for me in 2022 downtown, and she's competent and efficient. There was no one at this location when I was here in late afternoon--really, the waiting room was totally empty whilst I was here, there was a single receptionist, and I didn't hear anyone else anywhere so it was surprising how quiet it was. I thought I'd try this one because it may be just as close with the added bonus of the the parking being both easier and cheaper. The cheaper part was definitely correct, since I was able to find a free spot on the street. But that took a few drives around the block (don't be fooled by the 15 minute parking spots--though my appointment was quick enough that I may have been able to use one). I also struggled mightily trying to find the place. I could see that there was an outdoor nameplate saying Northwestern Medicine on the corner of the building, but I sure as heck couldn't figure out how to get there. I walked around looking for an elevator since the steps only went to the plaza level, but didn't find any. I even called the office (and got the downtown location, I think) to try and get directions on where to go but finally stumbled upon a lobby for the building across from Harmony Coffee. There's an elevator in the lobby, but if you need an elevator to get to the lobby level I'm not sure you'll find one.

My husband and I are are ever so grateful to have found Dr. Irani and his team (at the Crystal Lake…read morelocation) for our IUI process. Having had a good experience previously with FCI (specifically Oakbrook Terrace, now Hinsdale), we decided to work with FCI Glenview due to being close to my work. Let's just say we were glad we made the switch and to one very close to home! From day one, working with AFCC was smooth and comforting. Insurance costs were discussed up-front, so we knew what was our responsibility. Each appointment was welcoming and generally convenient. On a side note, when I was at FCI, they opened their doors at 6:30 am for blood work and ultrasounds. The Crystal Lake location is open at 7:30 am...a little less convenient for those who need to go to work early but not a deal breaker. However, I only saw Dr. Irani during the initial appointment and worked mostly with his nurse, Ashley, for every blood draw and ultrasound. It looks like communication though with Dr. Irani and Ashley was solid because I can proudly say that I am 2 weeks pregnant from a successful IUI procedure (and after the 1st try!!). They know what they are doing! I will be seeing Dr. Irani for my last appointment, which will be for an ultrasound and I believe, final consultation. Thanks again, Dr. Irani, Ashley, and the rest of the AFCC team! We highly recommend this place to those living in this area!

I do not have enough good things to say about AFCC and the staff that I have worked with…read more Infertility is not an easy journey and the staff was always compassionate and honest with me throughout my journey. I never once had a misstep in appointments, phone calls, medication etc. I was actually surprised at how quick the staff is to answer questions and set up appointments as I am sure I am not the only patient! While I hope I never have to recommend anyone close to me to a fertility clinic, if I do, I will recommend AFCC. Thank you to Dr. C, nurses Ashley, Aminty, Cathy and our embryologist (sorry- no name!) for making this journey a little easier.

My husband and I started treatment August 2024. Today, Dr. Iko has graduated us from the clinic. If…read moreyou want thoughtful and meaningful guidance, from an experienced endocrinologist, reach out to Dr.Iko.

I wish I wasnt changing this review. But as a returning patient, I have never been more…read moredisappointed. This place has fallen so far from what it used to be. My wife and I went through this practice in 2020 and were very happy with our experience, Dr Tur Kaspa was fantastic and the staff was so wonderful and attentive. Sadly, he has retired, but we still wanted to try again to have a second child. I would be the one to conceive this time around. I had a consultation with Dr Murphy, and that was officially the last time I ever heard from her. My entire cycle was managed by staff, which would be fine if there was some consistency in the communication, but there was not. Right from the beginning, I felt Dr Murphy spoke in a way that conveyed most likely IUI wouldn't work on the first try, and she said several things about future cycles before the first cycle had even occurred. I felt from day one with her that she just didn't exude confidence in the process. The vibe with her was truly off. I live in another state, so some of my monitoring was done in another Pinnacle practice. It turned out, that practice measured follicles completely differently than Chicago, making my ultrasound results totally inconsistent. The most frustrating part was after 2 weeks of letrozole and monitoring, it was finally down to the wire when IUI would be occurring, and my patient navigator, who had been working with me since May, was going to be out of office for nearly 2 weeks. I wasn't told this until she was already gone. Then, the person who was covering for her was completely unresponsive. The last time my follicles were checked, my measurements were taken at 9am. I sent the labs and ultrasound over through the portal, and I confirmed with them that they had been received. At 3pm, I had still not heard from anyone at Pinnacle on next steps, but I had been told multiple times I should plan to trigger at night and the IUI would take place 2 days later. They knew I would have to travel from Michigan to Chicago for the IUI, so I was looking for some notice to plan when I would need to leave. At 3:30, I had to literally stalk someone at the practice, beg for a call, and finally was met with an excuse that Dr Murphy hadn't received my labs, even though hours prior I had sent them through the portal and again, confirmed they were received with a phone agent. They said they'd let me know by EOD what to do. Then I got an email about an hour later around 5pm, saying my IUI was going to be the next day at noon! I had't triggered yet, no one called me, and I had to travel from another state. I have a small child, a job, a life! I had to do my trigger shot immediately, pack, and rush out the door at 6:30pm, drive over 5 hours to Chicago, get a hotel, and call off work the next afternoon. Then, when I arrived for the IUI, I found out for the very first time Dr Murphy doesn't even do the procedure! It was an NP, which, fine, but I've literally spent a longer time in line at the McDonald's drive-thru than I did during the time for the IUI. It was in and out, no after-care advice, no communication. I didn't hear a peep from the practice for 2 weeks. They scheduled my labs again via email. No call, no asking if that time worked for me. Then I get a text that my navigator is changing yet again. So this is 3 different navigators in one cycle. I just got the call that my HCG was negative, shocker. They dropped the ball in so many ways, I am certain that they missed the window and panicked, scheduling my IUI and rushing me out. This place has simply become another corporate nightmare, buying up fertility practices all over the country but failing to instate quality control. Save your money. They don't have the time or ability. For a medical service that was entirely out of pocket, I could have lit $3000 on fire and achieved the same outcome. The best part of this practice has clearly left the building.