What a wonderful company to work with. From start to finish. I needed to have my mother's…read morerecliner cleaned and deodorized at her assisted living facility. Daren worked with me and the management there to take the least obstructive path to get this done. He was extremely kind, considerate, and very through. Outstanding job, I would highly recommend this company. Leah was so helpful to work with to set up the appointment. Wonderful experience!

Daren from Chemdry was prompt and friendly. He was knowledgeable and explained everything to me…read more The carpets and area rugs look great. The price was reasonable! I would definitely recommend this business to anyone wanting carpets cleaned!!

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.

The guy came on time, very pleasant and even though I wasn't expecting all the things that were…read morewrong. He did get my AC back on and it's "knock on wood" still on and creating cold air.

How disappointing to invite these people into our home…read more Larry and Lance showed up to perform a "tune up" and then said it was too cold to check refrigerant levels in the heat pump. Their tune up consisted of checking the outdoor unit, checking the inlet and outlet temperatures on the inside unit and suggesting hundreds of dollars of work be performed. They agreed that the compressor should be replaced but didn't think it could be done under warranty. Later, they agreed it could be replaced under warranty but it would still cost nearly $1000 in labor which isn't covered under warranty. Since we're not the original owners of the heat pump system, we aren't eligible for any warranty coverage but Lance said it is a gray area as their warranty rep didn't ask and he didn't tell. After they left, we discovered Lance had left the defrost thermostat unplugged from the control board so the heat pump wouldn't operate correctly. Was this done intentionally? Or was it accidental? One way would be malicious the other negligent. Either way, this outfit is dishonest and unprofessional.

They sent a postcard offering annual maintenance services. I called and scheduled an appointment…read more About an hour into the arrival window, they called to say they would not be coming or rescheduling. They said that they can deny service to anyone they want and yet offered no clear reason for why service was being denied? What could it be? I later called and again, they stated they elected not to provide service to my home. How rude and unprofessional!!

We generally have them come in once a year, sometimes twice. Always have done a good job, but after…read morethe first few years the crew seems to change every time. Last time the crew left a bucket of stuff in the bathroom, I caught them as they were pulling away. Then I found a towel in the sink. I probably could have charged the junior tech an admission fee as they were fascinated by our collection of stuff related to a movie studio.

What a disaster! Water everywhere like a flood! Not only were the crew members rude, they did not…read moreknow what they were doing, and one had to be reminded to pull his mask over his nose. We have never seen so much water all over the place, and they were just going to leave it there! So what did they do? The youngest one just scrambled over the floor on his knees pushing around a towel. They did not steam clean our tile floor, they just spread water all over. They should pay us for what they did! We probably have water damage under the floor now!

Received this email from the supervisor in carpet cleaning after I called to voice my…read moredissatisfaction with the: 1) the lateness of her staff to my appointment; and 2) what I felt was poor and rushed service (in fairness they did come back to re-clean). Ironically her own techs specifically referred to the "spot" in question as a "stain". Their words not mine. Either way there's just no excuse for treating a repeat customer (which I was) so poorly. Never an apology just nastiness, excuses, and blame. Dear Mr. Morgan, I wanted to reply to your email after I spoke with Mark and Andrew and here is what I know; First of all, your appointment was between 1 and 3:00. They called you at 12 and told you they were running late. I spoke to you at 3:15 and said they would be there within 30 minutes. That means they were 45 minutes late-not 2 hours! About the spot-my guys knew exactly what you were talking about when I asked them about this. That "spot" is a wear area, it was not dirty. Apparently you had a chair (probably on wheels)that you had there and did not put anything between the wheels and the carpet. You basically wore that area out. There is nothing we can do to improve the area that you destroyed by rolling your chair on the carpet. The rest of the carpet in the apartment cleaned up nicely. My guys are very professional-and they take each job as it comes. They do the best they can and then go to the next. Yes, it was a long day for them but that doesn't mean that they rush through the jobs. Approximately 90% of our work is repeat customers, so I know we do a great job! We will contact the apartment complex and speak with them. Thank you, Pam

Cliff was very friendly, courteous, knowledgeable,and…read moreefficient. Arrived on time.Fee was covered by service contract .

If you want robbed for using their plumbing services, H.B. McClure is for you. i had my home…read moreserviced 2 weeks ago, the bathrtub needed a new faucet - average price $150. The faucet was learking. The serviceman was there a total of 3 hours. They charged me $2100 for 3 hours of work! How can they justify $700 for an hourly rate? I just acquired a lawyer at $425 an hour. I have been a member for 25 years. I will never call them for their services again. This is totally ridiciulous for having a faucet put into a bathtub and 3 hours of work. This was not on the weekend not was it at night or a holiday. What plumbing service also chages $700 an hour? This is unacceptable and do not use H.B. Mcclure. I will not ever call them back and I will post this on every social media platform.

Ben did great for us. He installed five ceiling fans. We have called him again to do an outlet…read more Reasonable prices.

have worked with them a couple of times over the years. always impressed with the responsiveness,…read morethoroughness, spend of coming out for service. top notch quality and value and communication. can't ask for more!