From MY expeience with them, Excellent company from initial diagnosis, to sales rep, to install…read morecrew to follow up. All called ahead to confirm arrival time, all within designated window, and all had picture I'd on text of person/s coming. Will use again for HVAC issues and maintenance.

I would like to begin by stating that these are my personal opinions and observations concerning my…read moretime spent and experiences working with Leaps and Bounds. Other individuals may have different opinions and experiences, but these are mine. My tenure at this company was very short lived. I'd been attracted to it after seeing their social media posts and ad campaigns. Employees were prominently pictured on social media, meetings/company breakfasts shown, and happy customers pictured next to their new equipment. I was even included on two social media posts during my short tenure. I discovered, in short order, that the company's social media/advertisement persona was not entirely accurate to it's real life culture, values, and day-to-day operation. I worked in the company's HVAC installation department, so I can only confidently present my opinions based on my experience with this end of the business in particular. The company does operate HVAC service and plumbing service/installation. I've no experience in those departments. Leaps and Bounds (L&B), formerly AC Service Pros, has been in operation for approximately 2yrs and has begun rapid expansion of it's business model within the last year. It is my opinion that with that expansion has come rapid and significant decline in quality of workmanship and compliance with the Pennsylvania Uniform Construction Code (PA UCC). I had observed, reported, and attempted to rectify issues with installation that I believed went against customers' best interests, standard trade practices, and that were, in some cases, blatant violations of PA UCC and EPA 608. Opinions and observations presented in later paragraphs will explain why I have come to this conclusion about the company. Firstly, I had observed that a decent amount of L&B's installers had less than one year of experience in the HVAC trade. Most began their HVAC career with L&B and had assumed that L&B's company practices, operation, and lack of oversight/back end support were standard within the industry. After all, their only point of comparison was L&B. Certain persons working with and recovering refrigerants also had no EPA 608 certification at any level and were not being directly supervised by an individual who held a certification. Sometimes, certification holders were not even on site. With that said, L&B had some installers with an abundance of experience and proper certifications. However, this would lead to extremely large variations in quality of installs from job to job. Additionally, concerns amoungst more experienced installers regarding job quality, back end support, and logistical support were ever present. The turnover rate for experienced installers was high due to these factors. In fact, the install manager that interviewed and hired me had quit within a week of my hiring. Call backs and warranty repairs on equipment that was less than one year old was routine for this company, and mainly stemmed from their use of less experienced persons as install technicians. Restricted TXV's and filter dryer replacements were common due to their non-use of nitrogen flow when brazing and excessive use of brazing material, causing excessive build up of contaminates within the lineset. Other common call backs would include supply/return ducts and trunks falling apart due to improper securing methods, system issues due to a plethora of ductwork deficiencies (improper sealing, undersized returns, supplies not receiving enough airflow leaks, ductwork/grilles falling apart or off the wall, etc...), leaks stemming from non-glued PVC fittings or backpitch, system failure caused by improper wiring. One specific issue that I'd like to mention would be a warranty call that I responded to in which the installing technician ran a 10/2 UF wire up the side of the home and wire stapled it across the home's asphalt shingled roof, running it back down the side of the home to the mini split ODU. A run across the basement and along the house's siding was possible and is what I had replaced the previous run with. The roof was obviously compromised and shingled needed to be replaced due to the previous installers negligence. The company meetings that I had experienced also differed from what had been portrayed on social media. The first meeting I had been in attendance for consisted of one of the owner's, Brandon Carey, all but yelling at everyone in attendance in regards to many of the quality issues and callbacks that I have mentioned in previous paragraphs. Rather than taking responsibility for their role in the issues regarding quality and call backs, by means of using in experienced technicians as leads and providing minimal support/training, installers were singled out in front of the group and threats were made to reduce pay or move to flat rate based pay due to the issues. No solutions like increased training, supervision, or creation of a company wide standard practices booklet were provide

C&C Plumbing and Heating was requested to sign me up for semi annual Heating and Air Conditioning…read morecheck ups. My first appointment was handled with ease and thoroughness by Corey. He explained what he was doing, letting my husband and I observe his work. We also requested that he service our hot water heater which he did, magnificently. We requested some other jobs for Corey to handle as well. You won't be disappointed when you hire C&C Plumbing and Heating to service your HVAC and plumbing issues.

From the owner: Providing quality, detail oriented, and affordable plumbing/HVAC services, from repair to full…read morereplacements. Including well systems and water treatment.

We found this company originally on Home*Advisor and called them because of their great ratings and…read morewe are certain to use them again. First time they came during an ice storm in Jan/Feb because our well pump had issues. He quickly diagnosed the issue and had it promptly fixed. We also happened to need all our mechanicals serviced so he also serviced the UV system & furnace while there. While he was out and because our property was soooo thick with ice, he brought with him a few bags of melting salt for our icy walkways. Today, we had him back and (again) he lived up to his 5 star rating by replacing a sump pump and widening the well so that we could use a pump large enough that is suitable for it's location as we live across the street from a huge and gorgeous creek - but with that, comes water tables even though we are elevated beyond the flood plain. This new system will help channel the water out of the basement.

From the owner: Heating & Air Conditioning ExpertsFor prompt, enduring repairs, cost-effective maintenance and ease…read moreof installation, call Sheaffer's Mechanical. We deliver quality and professional repair to the Cumberland County area, handling minor to major problem

Have had these folks do plumbing work twice in the past year or so & in both cases they were…read morepunctual, did good work, and charged reasonable rates. Also great communication via text/email/etc - I'll definitely give them first consideration anytime i need work in the future.

Same day service! Josh arrived on time and found the issue with our water heater quickly…read more Turns out, there was nothing wrong with the water heater......apparently, someone leaned something against the water heater, bumping the thermostat control which turned the temp very low. I asked for the bill......no charge! Lebo's will be my go to plumber from now on.

The best service in this area.very friendly,Service with a smile!!so knowledgeable, they can…read moreaccomplish anything that comes to them,very,very experienced!!!

From the owner: We work on all brands of HVAC equipment. Gas, Oil, Electric Heat pumps, Warm air furnaces - Boilers…read more- Steam and Hot Water. Mini Splits and Rinnai tank less water heaters.

They replaced our furnace quickly and at a better price than the previous one. They are…read moreknowledgeable and skilled professionals. We will definitely be calling them for all of our home repair needs.

They were lifesavers They came in 95 degree showed up on time and installed a new central air unit…read moreas well as a furnace fir around 4000. They were honest and thorough and even had bulk items picked up the same day.They cleaned up afterwards and worked well into the evening to ensure we had ac before they left then came back next day on tim to finish. We are pleased and we highly recommend. I am not someone who hands out 5 stars lightly. Michelle

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.

The guy came on time, very pleasant and even though I wasn't expecting all the things that were…read morewrong. He did get my AC back on and it's "knock on wood" still on and creating cold air.

We knew we could trust Joseph when we called for him to come check our air conditioning system to…read moresee if he thought we needed a new one. He thoroughly checked out our system and said it would be good for another couple of years. Fast forward years later, ground hogs had gotten into our crawl space and tore out all the insulation away from our ducts among other damage, several of our rooms were not getting any heat or air. Joseph came out and gave us an estimate to replace our heater and air conditioning. His was the lowest estimate and we knew we could trust him. He got us good deals, with discounts to work within our budget. First day he was here he spent 8 hours repairing and replacing everything in the crawl space!!! I couldn't believe he worked in that small space for that long. He and his workers were very respectful, one told us that no one else would spend the time he did figuring out problems and making sure we would be happy with our new system. He came back a few weeks later to make sure we were happy with everything and that everything was working properly. He did a very thorough inspection of everything and even complimented my husband on his landscaping around the air conditioning unit. I would feel confident in recommending Scientific Air to anyone and everyone.

Joe is a very trustworthy and hard working professional. He definitely stands behind his work and…read morehas high standards.