The dark chocolate sorbetio is a must try. It looks like poo but if poo tasted this good... Added…read moreoreos and peanut butter cups to the dark chocolate sorbetio, amazing.

I would give 5 stars because I loveeee the yogurt and toppings but today was a terrible experience…read more The young lady working the counter was rude and disrespectful. She made my friend and I very uncomfortable. Since there is no manager present I'm hoping this review might be helpful. Management needs to speak to this employee about not yelling at their customer across the room about where the garbage for the sample cups is (i was looking for it) but rather politely explain that it is on the counter not the ground.

It's all made to order so you wait a bit but it is sooooo clean in there. Not really a welcoming…read moreenvironment but it is a sort of fast food type of vibe. Maybe that's why? Not sure, however the food is great. Never had a complaint. We only go to the Buttery because of the oil they use. They use beef tallow. Which is AMAZING. Try them! I don't think you'll be disappointed.

The burgers were good, and the chocolate milkshake was excellent. My friend found the cheeseburger…read moreslightly overdone, but I enjoyed my chicken sandwich. Removing one star because the wait was a little long for two sandwiches and a shake. I expected it to come out quickly, but we were waiting close to 30 minutes. Also, the walls are covered in AI art which was a little disconcerting when I first entered.

I came in the Monday after the 4th of July for a birthday cake and was nervous there wouldn't be a…read morelarge selection of cakes to choose from after the Holiday. To my surprise the freezer was fully stocked and was overwhelmed with how many choices there were to choose from. The young man behind the counter noticed me browsing and asked if I had any questions or needed help selecting a cake depending on allergy or preference which I found to be exceptionally kind. The cake was a HIT! The ice cream was amazing and cake was perfectly moist! We've come in a few times over the last few years for ice cream but we will definitely be purchasing our ice cream cakes from Cold Stone in the future!

I feel cheated and robbed from cold Stone creamery by the store manager, Anna…read more The first week of January 2026 I went to discuss and possibly order a cake for a birthday on Jan 31. I wanted an image put on top of the cake. There was no way to tell how this image would look on the cake because the store isn't equipped with the kind of technology that can drop and drag a photo so that you can see what it would look like on the square cake. I was very apprehensive Anna Constantly told me to trust her trust her trust her. I kept telling her that I need for her to understand what I want, it seemed to me that she was yessing me to death. And I kind of felt rushed and pressured into placing the order. And reluctantly, I did place the order but 24 hours later I changed my mind and I realized that she had no clue as to what I wanted. I didn't feel confident that she was going to make the cake the way that I wanted it and I know that I'm in my timeframe to cancel since there was three weeks to go before I needed the cake. Upon arriving to the store to cancel the cake, I was taken by surprise by Anna and her other colleagues that they did not know how to process a refund you would think you simply hand your debit card over and they reverse the transaction, but this was much too complicated for anyone inside of cold Stone creamery to even comprehend how it was done. My refund of $111.14 had to go to the corporate office, I asked Anna to give me a receipt, some sort of trust and faith that we mutually understood one another that my $111.14 refund was indeed coming back to me. She offered me no receipt she offered me no confidence whatsoever Ave other than her word alone that I will be getting a refund she told me to trust her. So 3 weeks later today is January 23, 2026. I still have not received my refund. When I called the store any one of the employees tell me that they are not educated or understand understand the refund process. So therefore I'm still waiting for my refund of $111.14 which I believe I am never going to receive. I feel cheated. I feel robbed. I will never trust this ice cream shop ever again. I am very disappointed in this whole entire process. I have never experienced something like this before and I think other people should also be warned when you shop in cold Stone creamery. They may or may not understand what you want and when you decide, you don't want the product because you don't feel confident that they could actually make what you want I think they get insulted and they try to give you a hard time to prevent you from taking your money back. I am going to fight with these people every single day until I get my money back.

Loved this cute little icecream shop and it's late night so expect a line (usually quick). He…read moreoffered a good variety of flavors and lets you taste them try my favorite pistachio (go good) . The owner offers an alternate discount each day of the week. The owner was there and he was a pleasure to speak to friendly welcoming you can tell he loves what he does. See you there .

Took my daughter and three of her friends here on her half day from school. The place is very…read moreclean, with plenty of selections and great specials throughout the week. The staff was super nice and accommodating--especially with a group of four 10-year-olds! We all had a great experience and will definitely be coming back.

Self served ice cream and yoghurt by weight. Load up, top off weigh and enjoy. Don't wait to be…read moreserved, do it yourself kinda place. Highly recommend.

Place is OK. Not great, you're making it yourself, all she does is ring you up. What's with the tip…read morejar, and tip on the credit card machine? I am a very generous tipper,over 20% of the total (including taxes). This is ridiculous. It's uncomfortable,we won't be back. The whole tipping thing is out of control. I tip waiters,waitresses, bartenders,people that deliver food, Car service/uber drivers and mechanics . Just ringing me up? BOLLOCKS !

This restaurant has been around a long time, if you are looking for a tried and true Chinese…read morerestaurant in Staten Island that serves cocktails, this is a decent option. The decor has not been updated in a long time but it doesn't look it's age either. It's clean Asian themed decor. Service is efficient, not particularly warm but not bad. I ventured outside my normal choice and I won't be doing that again. My usual go to is the egg rolls, pineapple fried rice and I add shrimp for my drink I ask for pineapple juice and coconut rum. This time I ordered pan fried noodles with seafood and the frozen mango margarita. I was disappointed, the dish lacked the flavor I was expecting and so did the cocktail. My husband had our usual and he was very happy, our friends had the chicken pad Thai and mango mojito and they were also very happy. Next time, I'm going back to my usual order lol.

Meh. Went with a classic combo sesame chicken, pork fried rice, and an eggroll. Yes the food was…read moredelivered hot but it lacked flavor. This is a staple Chinese restaurant that's been around for a while and honestly the food tasted no better than any old takeout.

Great spot to stop and grab a quick ice cream. Staff were friendly. Choices have increased from the…read morelast time I've been here which I thought was great. Prices are reasonable. Didn't realize it's called Cool Ice and they serve Ralph's. It's close to home for me so it's convenient.

They are the new king of icy's on victory blvd. The sugar free lemon and cherry are amazing. The…read moreservice is quick and they pack the quarts tight. Sometimes you get a line, but it moves quick and you're on your way will a delicous desert.

They not only raised the prices of the bowls, but the quality of the fruit and the staff also…read morechanged. What was once an affordable, cozy, comfy atmosphere has now become too costly and corporate.

If you choose on working here or supporting this location don't. They treat their employees like…read moredirt and their manager Kathy sounds just like her name, miserable. A manager who genuinely believes "the customer is always right" even if the customer is harassing their employees. I was witness to a situation I wish was worked out more properly by management. Also the kitchen is disgusting.

Sooo many exotic flavors and creations. This is my type of spot. If you're looking for something…read moresweet and decadent, this is your place to be. The Asian inspired sweet treats and aesthetics worked phenomenally and complimented each other nicely. The staff and service were just as sweet and enjoyable as the food haha. I'll be back for more of that sweet potato ice cream!

This place used to be dynamite. Great owner/operator, clean. It's just gone downhill recently. One…read moreof the employees cut her finger and bled all over the ice cream and just left it? Very odd. They need to keep their adult customers and not rely on the local High School kids. Their product we're all extremely delicious, but everything seems "Old"? Not recommended