Of the several pet stores in town - chain and independent - PetSmart ranks high. Prices are…read morereasonable, the store is well laid out and lit, and the selection is better than everyone else. My other favorite pet store (Pet Express, an independent) doesn't carry Science Diet products, for instance. Getting prescription cat food is not a big hassle, either. Just present your vet's prescription to the counter in the back and you'll get a PetSmart card good for a year.

Want to give a shout out to Michelle. Went in to do an exchange for a different harness. Michelle…read morerecommended a different type of harness and it made a huge difference in my control of my 110 lb pitbull and his pulling issues. It was late and the store was getting ready to close but Michelle was very patient. She gave me a master class on some basic training techniques that were very useful. Rocky responded to her beautifully and he was having fun!

Wife went in for some aquarium stuff and said the MANAGER was being very rude and left her to help…read moresomeone else. I've also had experiences with the staff and needless to say we won't be going bs

Shayne offered the most outstanding customer experience when I had to make a quick trip for some…read moredog food. He was most friendly and knew how to engage a customer to make a simple cash transaction memorable. He even offered a coupon to me he didn't have to. Someone needs to offer this employee a raise. Let's find a way to keep employees that are this fantastic. Thanks again Shayne!

Always friendly staff. Knowledgeable and they will spend time with you discussing your pets…read morespecific needs in order to make suggestions. They can special order things if they don't carry it. I'm so happy to have them in Redmond.

What a fun place right here in Redmond with a great selection. The customer service was phenomenal…read more Probably the best service I've had in any retail store ever. Very knowledgeable and friendly people with a lot of fun treats for your dog or cat. I'll be back soon.

We brought our 5 month old Akita puppy for his first grooming appointment and it went so well. Eden…read morewas very sweet and checked us in, let me ask all the questions I needed and answered them. Shelby was our groomer and she was incredibly fast but thorough. My guy came out looking incredible and handsome as ever.

I had an unhappy experience with pet grooming today. I just now read other customers' reviews on…read morethe Redmond Wilco grooming folks. The gist of my story? I was given a noon appt for Sunday via a phone call. I showed up, told I had been called, it's my error, come back Monday at 12:30 when you were scheduled!! It's high noon, 85 degrees, 30 lb doggy, and I'm 70. I'll admit being frustrated at the whole experience. Then the mgr at the store on Sundays CALLS me and tells me I'm not welcome at Wilco ever again! The other reviews about this dog grooming salon, its CS, ph messaging, and chronic staff turnover have left me feeling sad about this. Too many of us have spoken up to have it be fiction...

I found this groomer only because she was the only one that had availability. Im so happy with…read moreKylies services I cant even begin to tell you. She knows how to treat the dogs from start to finnish. And to boot she like the nicest person ever!! I highly recommend Dog Gone Cute. I will without a doubt be back! Thanm you so my Kylie!!

Such amazing service! I usually take my Girl to a different spot , but Dog Gone Cute was…read morerecommended by 3 different people , so I thought I'd give it a try , and it was such a great choice! Anna was very friendly and did a wonderful job , ! Thank you Anna

Adore the staff and products here. The hit it out of the park each time…read more We were nervous and uncertain about what to do when our pup developed bladder crystals. One of the staff had been through it herself on moving to Bend from PDX. All of her pets developed bladder crystals due to the high level of minerals here in the water. She told me what I would need to do (switch to distilled water) and what supplements to use. My pup is allergic to corn and the vet told me he would have to be on a special corn diet for bladder crystals for the next two months. She found me a food over Chewy that was not corn-based and recommended another food brand that has been a game changer for both of my pups to supplement with until the Chewy order arrived. Fast forward to the 4th of July. I spoke to another knowledgeable staff member about my other dog's anxiety with firewords and she made recommendations that were so effective, we decided to curb his anxiety naturally from now on with the 2 products she gave us samples of. My pup was like a puppy again, playful, cuddling, tender, soft. We appreciate their return policy, too, that allows us to make returns if needed. They have never judged us as we have been honest about pet concerns, which can be emotional.

I came here to do a self service dog wash. I called to make sure I can do a walk in and was told…read moreyes. I came at 1130 just to get turned down. Gal told me they have no spot for walk in as it's filled up.. they told me to come back at 130 appt. I came back at 130- the gal set up the wash station. Water was luke warm, they handed me a 1- small hand towel to dry my 19 lb dog. That only covers the face. The vacuum set up was very hard so didn't use it as my dog was freezing cold. When I'm paying, gal Told me to tap and saw they're asking for tip. I did the work so no tip. Anyway, i would not come back.

My dog Jax was very well taken care of and very happy when we picked him up. The staff is really…read morekind, and they understand how hard it is to leave our fur babies! The communication was wonderful.

The staff is so friendly and helpful. My flight changed at the last minute and they made it work…read moreeven though I was dropping off a day early during a busy holiday weekend. my dogs were very happy and I will use them again in the future.

I discovered Majesty's Animal Products several years ago, but didnt really have a need for what…read morethey make at the time. However that has changed with addition of older pets (dog and horse). Love this product and their all natural ingredients!

From the owner: Majesty's Animal Products Manufactures animal supplements and treats.read more

Hair of the Dog gave Ozzy the best haircut he's gotten in the valley. The owner/groomer was kind,…read moreand fair-priced, and the overall experience was well worth the convenience of getting it done right outside my front door. When it comes to my dog, I will pay for the quality of service he receives, and I will for sure be a returning customer to this business. Thank you!

Kaci and her team at Hair of The Dog simply put are the best in the business. We remember when she…read moreopened her doors for the first time and we were so satisfied with Rooney and the way he looked and was treated. We now have 2 babies going there, Leona & Eddie. Kaci is proven kind with the dogs in her care and I recommend her and her business to any and all who want a great job at a fair price by professionals. THANK YOU KACI!!!

Excellent customer service! I have been going to Danielle for 6+ years. For some it may be hard to…read morecommunicate with a deaf person, but that's on you. Writing on a tablet or your phone or letting Danielle read your lips is super simple. Her business is always clean. Her tubs are beautiful, all supplies given to the customer for self service. My dog goes in every month for a grooming.

There is no way to describe the level of professionalism that Danielle provides. Her loving and…read moretender care and ways of handling. All of my animals is incredible. She has groomed my three great Pyrenees for many years and now has added in my Maine coon that she does a fantastic job on.