I completely regret coming back here. My hair alternates between looking like the Rachel (remember when she had that haircut back in 1994??) and Keith Urban's haircut (which he has rocked for 30 years, btw).
So I decided to give Fringe a second chance for two reasons:
1) When researching on Yelp, many salons in my area had inconsistent. Fringe consistently had 5 stars.
2) The last time I went, even though you couldn't see a difference in my hair color, both Mike and Lisa were very nice. I figured maybe while they weren't great at coloring Asian hair, they probably knew how to cut hair, considering their reviews.
I went on 12/9 for a haircut. I brought a picture. Lisa looks at it and says, "Oh, so you want kind of like a long bob." I said, "I guess, but I don't want it shorter in the back."
Before she started, I also told Lisa that I wanted short layers for volume and that I want the layers to blend in, and, if possible, I wanted the haircut to minimize my angular jaw. She indicated that would put some layers in the front to frame my face.
It is so weird, because both times I've been there and told Lisa what I wanted, she seems to understand completely. Before she starts, we are completely on the same page; however, her execution is quite lacking.
End result:
1) Lisa cut the back shorter than the front.
2) The layers are very choppy and the ends are blunt.
3) The haircut made my jaw look wider. She somehow minimized my cheekbones, but made my jaw wider, giving my head the appearance of a triangle shape.
Lisa first washed my hair, then cut it a bit. As she dries it, I think "uh...where are my layers?" However she explained that she does a dry cut. "Perfect!," I thought, as I had dry cuts done before and was pleased with the results. However, when she dried my hair, she curled it with a round brush. I thought that was weird, but she is the expert, after all. However, when curling, she flattened the hair on top while curling the hair below my ears, so the bottom part looked like the bottom part of Farrah Fawcett's signature hair style. I should have said something then, but again, she is the expert, right?
So at some point, she tells me she's done. I'm taken by surprise, as my haircut is nothing like the picture I gave her, except for the length. I asked for some more layer, as the ends look quite blunt, and hope that the layers will make my haircut look more like the picture. (I want to note that while I would have loved if my hair came out 100% like the picture, I know that's not a realistic expectation. I would have been pleased with an 80% similarity.)
After she puts the layers in, I'm still not pleased, as it still looks nothing like the pictures. I guess she sensed my displeasure, so she starts putting more layers in and says that she's making it more choppy, which I DID NOT ask for. But again, as she's the expert, I figure "choppy" means something different than I thought. (Spoiler alert: "choppy" means what I thought it did, AND it has the added bonus of making my hair looking it's missing chunks in various places)
After she puts in the choppy layers, she proclaims she's done. Not only did it not look anything like the picture, it didn't even look good on me.
I'm quite disappointed, but rather than try to do something about it, Lisa and Mike try to convince me it looks good, and even made excuses as to why my hair wouldn't turn out like the picture. Lisa even said, "In my professional opinion, we shouldn't cut it anymore." Like, whoa!, nobody said you weren't a professional. I found it to be rude and condescending.
I had a commitment later that night, so I kind of accept that this is all they're going to do. She knows I'm disappointed, so as she rings me up, she indicates, "if you don't want to tip, just put zero." I ended up tipping, because I can't bring myself to not tip. Afterwards, I thought about how she said this, and I think, "If she knows she did a bad enough job that she suggests I don't tip, why did she even charge me?" But in all fairness, she did give me a haircut, albeit not the one I wanted.
Over the next few days, I pray and hope that my haircut would look more like the pictures I brought in, or that I would grow to like it. I gave it a few washes, and parted it differently hoping that would help. It did not.
Finally, on Thursday, 12/14, I decide that something needs to be done about it. My husband's holiday party was in two days, and I cannot show up with this hairstyle. I give Fringe Salon a call, hopeful they will try to remedy this. However, I was wrong. Mike picked up the phone and refused to let me come in. He even said, "I don't want to get anywhere near that hair." Wow, rude. After maybe 5-10 minutes on the phone, his resolution was to refund me. Yes, because that will magically fix my hair problems.
It's been a few months, and I've been living in a ponytail. The Plastics have shunned me and I have to eat lunch with the art freaks.
Jokes aside, I feel ugly. read more