Car was dead when I picked it up. I questioned if something wasn't attached correctly. Felipe…read moreblamed the battery even though I told them Inever had problem before. I bought new battery. it died over weekend. Had to take it somewhere else to get it fixed. still don't have car. The front number sensors werent installed correctly and/or wires crossed creating a draw. The bumper-was given to me not fully attached due to the poor work. Don't go here!

I had noticed one of my foglights was cracked who know from what I guess a rock hit it. So this…read moreplace was nearby so i took it here and at first they couldn't order the right part and it took a while but it wasnt their fault I guess my truck is stolen or something but anyways they finally found the correct part and said they had to replace both and I was like uhhh why ...but I said fine and now I have some really nice lookin foglights! So go here they do good work!

I just can't say enough about Gordon. The owner of B&B. He has taken care of every need we've had…read morewith our vehicles.. He certainly knows what he is doing!! I wouldn't even think about taking our vehicles anywhere else!! Once you find the best why look elsewhere!!! KEEP UP THE GOOD WORK GORDON

Gordan saved the day for us. We were driving from Houston to South Padre Island last week and our…read morecar broke down in Victoria. He was the only place that we could find around that could get to us that day. He was able to fix the problem and he walked my husband through the whole process. He charged us a reasonable amount. We made it to vacation and back home with no further problems. Very thankful for his help.

I have a motorhome that was blowing the transmission cooling line out. They fixed the problem in a…read moretimely manner plus they even noticed some of the spark plug wires burnt on the exhaust manifold and replaced the spark plug wires for a very affordable price. Very friendly & honest business. Highly recommended.

I have a 2010 truck and the transmission was slipping when shifting into overdrive. I took my…read moreTruck to their shop, described my problem and "Al" said they would check it out and call me back with the diagnosis. I was expecting the worse. To my surprise I received good news on my call from AL. He told me , your transmission is good, nothing wrong with it. The problem is your air intake, making it run rough and causing it to shift incorrectly. They even fixed it at their shop! They could have railroaded me, but they were Honest and fixed it for a fraction of the cost of a new transmission. I highly recommend them. Courteous, professional, and honest! Thank you Ramirez Transmission, you helped me so much!

I had a great experience with Budget Automotive! I was going in for a check engine light and Mr…read more Felix Mungia made sure my vehicle was taken care of. He told me what was wrong with my vehicle and gave me a fair price, he also made sure I knew of other issues (that were soon to be a problem) since I had not gotten it serviced since I bought it and he worked day and night to get my vehicle back to me so I can have it the next day to go home promptly and safe. Thank you, Mr. Mungia.

This is the second time I have had a "save the day" experience with Felix at Budget automotive…read more This time I stopped by to see if I could make an appointment with Felix to have him look at a check engine light and a couple problem codes onstar sent me. He asked me where it was at (I pointed outside in the parking lot) and he grabbed his diagnostic tool and went out to look at it. Then he opened the hood, crawled over the engine and emerged with a broken serpentine fan belt. He went on to say the idler pulley had failed and chewed up the belt. At that point he went to work finding the parts (newer Duramax parts are not as easy to find as you would think) and located the belt locally but the idler pulley had to be ordered from Chevrolet and it would be the next morning before it was there. The next morning Port Lavaca had a severe storm that knocked out all power and communications until that afternoon. I called Felix and he told me the pulley was there but it was the wrong belt they had. I had to be in Kenedy for work the following morning so it was important that I got my truck back. Felix finally found a belt in Victoria and knowing I needed my truck he drove over from Port Lavaca and picked it up. By now it was getting late. I had my wife take me to the shop so I could get it as soon as it was done and Felix would not have to wait on us (we live in Seadrift). To wrap this up he didn't finish until 11:30pm that night. When he finished he was more worried about wiping down the hood, bumper and fender where he had been working than getting paid. The bill was within a few dollars of what he quoted me (the correct belt actually was more expensive) despite all the things he had to do to finish the job. I said it before and I will say it again, if your not taking your car to Felix your not getting the best service and your likely paying too much.

Great shop. Always willing to go the extra mile. Got me repaired same day…read more Great Service !

Got to my Diesel truck relatively quickly just waited on parts is what took a while very good…read morecustomer service. And was really affordable

Purchased a vehicle from this dealership in May 2024 -- and within just days, serious problems…read morebegan to surface. I returned the vehicle multiple times and made repeated requests for repairs. Over the course of several months, I personally demonstrated the issues to service staff, recorded conversations and incidents, and even installed a dash cam to document the ongoing problems. Despite all of this, the dealership refused to repair the vehicle. As of July 1, 2025, the dealership has still refused to release the vehicle's service records. When the co-owner requested them, they were told "we don't have any," despite the vehicle spending multiple days -- even weeks -- on their lot. Do NOT purchase from this dealership. They will: Refuse to perform repairs -- even those covered under a valid factory warranty Refuse to honor service contracts Deny ever working on the vehicle Blame the customer for "user error" instead of addressing real mechanical issues Let me be clear about the individuals involved: Stephanie Johnson (Service Dept): Offers no assistance and passes customers off to a service manager who lacks knowledge or initiative. Alan Whitson (Service Manager): Refuses to take responsibility, denies valid concerns, and places blame on the customer. Tommy Taylor (General Manager): Acknowledged the issue and even said they would "just go ahead and replace the radio" -- which was never done. Nancy Kern: Handled communication with the DMV during the formal complaint I filed. After that, the dealership refused all service, claiming that I had "taken legal action" simply by initiating the complaint. This dealership is not trustworthy. In fact, they went so far as to issue a criminal trespass warning against a disabled veteran -- solely to avoid making necessary repairs. They ignore warranty obligations, avoid accountability, and withhold documentation that customers are legally entitled to receive.

Honest and they care. Awesome sales and service. We are still enjoying our Suburban 5 yrs later. If…read morewe trade in the future it will be with Atzenhoffer.

Why are we told that you don't need an appointment for tinting, we drove a hour to support the…read morebusiness and told you have an appointment or wait 6 hrs for service. We had previously recommended this business as we had bumpers installed on our truck and really appreciate how we were treated. Now will not be back!

my name is Julian Rodriguez. I have a Ford F350 with a gooseneck hitch. I had a heavy load the…read moreother day and my hitch was making noise. I took it in to the lady named Hannah was such a nice lady to me. I really appreciate her helping me out right away. She had her guys take my truck to the back and look and make sure all the specs are right and make sure all the bolts on gooseneck hitch were tight .The chain hook ups were bent, and she help me out by replacing just the chain hook ups for the gooseneck hitch. My truck was in and out right away within an hour thank God I went to her because I did not know where to go to get it looked .thank you custom tinting for the great customer service prompt service that I received. It is greatly appreciated knowing that nothing was wrong with my hitch and that I can drive safely down the road once again Hannah your future customer from now on for whatever I need thank you Julian

The car looks amazing and customer service was amazing!! I couldn't recommend anyone else! They…read morecut their costs to not total car!

I give this repair shop 5 stars. They took good care of me & my car. They were honest & thorough…read more They fixed my car in the exact timeframe that they gave me 2 weeks. I am very pleased with this repair it looks better than new! The paint quality is like stock & they removed my engine light as well. If you need body work in VICTORIA, TEXAS this is the place to go. Thank you VLZ