Update: I definitely did not mean to drop this entire rating. I thought it would update my 5 star…read morerating I gave when I first saw Anna. A hurried schedule between two people does not warrant a 3 star drop at all. I apologize for this. Anna does amazing work. I did not realize Yelp would ditch my entire 5 star review on 18/8's phenomenal work. The following was a one-time experience during a busy week. It should not reflect on the business as a while. Therefore I updated my rating as I thought it would average them out. Completely my fault. I had a client dinner at 7 and wanted a cut. They had a 4 and 6:30 with the girl I wanted. I asked for the 4, but i mentioned, I would call if by some crazy scenario my afternoon photo shoot went wrong. They are "too busy for last minute cancellations" Seriously? I wasn't cancelling just giving a remote possibility to be rather up front. Obviously can't do 6:30 appt with a 7pm client dinner. He can cancel on me any time. He is my "client" As an update. I made it to my 3:45 hair appointment with another salon. I would have gladly given a credit card for a missed appointment. Because I do understand time is money. But I don't see that being an issue in the future.

I've tried three different stylist from this place because I really like the vibe and customer…read moreservice. Unfortunately, this is the second time in a row my hair has been cut insanely short. Every reference photo I showed the top came at the eyebrow or just below it. After my cut, my hair is at least an inch and a half above my eyebrow. I came in looking for a textured fringe and left with Forrest Gump. I'd post the picture but it's actually way too embarrassing.

my man went here for a haircut for a job interview... when i came home and saw his cut i cried. he…read moresaid while she used the clippers it hurt?? not only did his cut hurt, i have to fix it myself. also on the website it says a hair cut is 25 dollars but for "first timers" they set you up with shampoo and a gift bag that you didn't even ask for. do not come here just go to a beauty salon.

My wife gave me a GC which was going to be used for a body massage. When she purchased it that was…read morea service they offered. Well my wife gave me the GC as a Christmas gift. By the time I was going to use it, they quit offering that service. Therefore, since it was of no longer of use to me, I requested the money back. When I asked and explained the circumstances, they refused my request. They stated since they are a "small business" they couldn't refund $100. Since they dropped the service it was purchased for, I'd say it was close to false advertising.

This is a walk-in barber shop only. All the barbers are friendly and do quality work. The vibe is…read morenice, but it's a little pricey. Both barbers I have used cut my hair very well and didn't seem rushed at all.

I wanted to try this shop because they provide all the services number one my first complaint is…read moretheir website doesn't give you the opportunity to book a haircut and a face shave on the same ticket that's where you get your confusion number two the guy that cut my hair was trying too hard to be cute too hard to be hip. I'm happier than he is and I'm 69 years old oh well I'll go back to my favorite Derby City Waffles, LLC.

Tara knight is amazing. She takes great pride in what she does and it shows in every cut she has…read moreever given me. I had been going to her at Fritz's for3 years and was so sad when she left. I'm thrilled that with a little internet sleuthing I was able to find her new shop. I highly recommend her for men's haircuts and getting rid of those pesky ear hairs with a quick waxing.

From the owner: I specialize in Men's Grooming, including cuts, colors, body waxing, facial waxing,and skincare, a…read moretailored experience to help you achieve the best YOU!

As you can see Jeremy did an excellent job on my beard. I told him that I liked the way my beard…read morewas shaped but I needed it to be done better, I say he nailed it. I usually try pretty hard to make sure my beard is kept up but I just couldn't get it right these last couple times. Oh yeah and my hair looks good too... well what's left of it... Also, he's a great conversationalist. Time flew by. Before I realized it, he was done, and it was time for lunch. I wish I could say I'd be back, but I'm not from here.

This place just west your money on haircut and the time o never recommend this place again I spent…read more4 hours and my kids don't like his work I told him he did by his hand I never came back in this place

After going to the same hairdresser for 30 years, I was honestly nervous about finding a new salon…read more When he retired, I struggled for a while trying to find someone I could truly trust with my hair -- until I found Salon 20/20 From the moment I walked in, I felt welcomed and cared for. The team took the time to listen, understand my hair history, and deliver results that exceeded my expectations. The quality of their work is absolutely top notch, and the attention to detail truly shows. Hands-down, I will be coming here for the next 30 years if they're still around! If you're looking for a salon that combines professionalism, skill, and a genuinely great experience, you must try Salon 20/20

This review is of the stylist not the salon. I was a new client and when I contacted the salon for…read morean appointment I was told they could get me in immediately. That should have been my first red flag but, I went with it anyway as I really needed the service. When I arrived I met the stylist to which I had been assigned. She was very young but I told myself just to go with it, everybody has got to start somewhere, right? Another mistake on my part. Through out the appointment this young lady didn't listen to me. The so called highlights are non existent, I feel like maybe the formula was mixed incorrectly and the cut is really mediocre. The moral of the story is be leery when visiting a salon without a recommendation you could end up being used as a training tool for someone's kid.

Read my original review, I mean every single word. Todd can honestly say he has a client that…read moreflies from Miami JUST to have her hair done with him. He is Todd the Hair God!

If you are looking for a new place to get your hair done. May I suggest The Loft at Hubbards…read more Located near St. Matthew's this is just odd Hubbards Lane at Shelbyville Rd. A nice place that is locally owned and clean. A full bank of stylists that can help you and your needs. Please check them out. You won't be disappointed.

Amber was AMAZING!! My hair is... what's the word...a pain. It is really thick and refuses to…read moresubmit to cute hairstyles. She knocked it out of the park though!! Thank you!!

Coty gives great haircuts and is a super chill guy! Make sure you ask for him when you stop into…read morethe Norton Commons location!

Abby is awesome. I started coming here after getting a bad haircut at another place. They fixed it…read moreand made it look great. I've been going back ever since.

Very happy I found Leslie through recommendation of a co-worker. Being new to the area, I scoured…read moreYelp and social media for a good colorist. I didn't see anyone's highlights done as well as I wanted mine until my co-worker. I immediately asked her who did her hair and less than a week later, I had an appointment. Scheduling was super easy, and obviously with little wait. I had an amazing colorist at a hip salon in Chicago and was nervous about my first hair appointment in Louisville. Leslie was very welcoming from the start and understood exactly what I wanted while explaining how to achieve that. We had genuine conversation. I'm so happy with the outcome!! Only complaint is more about the salon space itself. I had never been there before and it was a little difficult to find just from Google Maps directions. The salon was a little untidy; cut hair on the floor of empty stations. The music over head was mellow, somewhat had break up songs interrupted by commercials. These are all little things that didn't really effect my experience. Overall, I am very happy with my partial highlight / balayage and definitely will be back to Leslie!!

Hi had a fantastic experience for my first time at Studio 3 Eleven Salon. I am new to Louisville,…read moreso I scoured Yelp to try to find where I should get my haircut. I called the salon one day, and they were able to schedule me for the following day. They put me down with Ryan, and I'm so glad they did! Ryan took time to talk me through my desired style and how it would work best with my particular hair texture. He was very nice to talk to, and the finished product was exactly what I wanted! He explained things to me that I hadn't realized before about different hair color pricing and strategies in case I want to do that in the future. I will definitely be back on a regular basis!