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    Frogbox Durham

    4.8 (5 reviews)
    Closed 9:00 am - 3:00 pm

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    Mackie

    Mackie

    (14 reviews)

    I ended up using Mackie through Home Depot. They utilize them as a 3rd party delivery/installation…read moreservice. I have nothing against their delivery men. They were friendly when I interacted with them. The problem I have with Mackie's service is that they left us stranded with the machine they delivered smack in the middle of our living room with very little wiggle room. All we were looking for was a little compassion and empathy where we didn't have the right parts because we were supplied with the wrong parts by Home Depot. During their first two service calls, there was no knock on the door, doorbell ring, or phone call to signal that they were here for delivery and we "missed" it. Therefore, by the time they delivered it, it was considered a "special" run just for us but was unnecessary overall had everything originally gone to plan. They were not willing to wait past the end of their day until we could procure the right parts from our local Home Depot (an extra 15 minutes overall). I wouldn't recommend them based on how they did not help us out in our situation and we are now without a working washer/dryer. I hope this reaches the right people so that this family run business can take a good hard look as to how some of their clients are treated. For an organization the promotes how their employees take pride in their work....I fail to see it.

    Worst customer experience of my life…read more They were supposed to deliver & install a drier from Home Depot a month ago and never showed up. The installation had to be scheduled for 2 weeks later. That day, they never showed up (The driver apparently went to the wrong address AND called the wrong phone number) They rescheduled for 2 days later, we waited all day and still nothing. We are waiting for our FOURTH time to get this drier. I can't get a hold of anyone at the company, I'm put on hold for 10 minutes then it goes to voicemail. After a whole week of calling, they left me a message saying to call a different number which is disconnect. Terrible service. Unreliable. Utterly Dishonest. 0 Stars. Do NOT order aplliances from home depot in Toronto as long as they use this company.

    Frogbox Durham - movers - Updated May 2026

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