Love all the staff that work there! They are always so helpful. You can tell that they all love…read morewhat they do and they always take great care of my cat!

Amazing Vet! Dr. Cochrane extremely experienced, friendly and kind. He offers extremely flexible…read morehours, I've gone in at 9 or 10 PM for appointments and will accommodate schedules. He does multi animal pricing that's extremely competitive, flexible pricing based on situations.

Outstanding! When it came to switching vets at Misty's late stage in life, We had nothing but…read moregreat service. He lived for another two months (he was 19 years of age). Jo-Anne and Dr M. Davies (plus Dr Paquette who was thorough beforehand). It was not easy indeed) and yet it was fast at the end and was personal. Highly recommended! :)

J'ai eu un rendez-vous le 22 mai pour des radiographies pour déterminer si mon chien devrait être…read moremédicamenté pour un problème cardiaque. Ils devaient faire un scan, mais en ont fait deux et m'ont chargé le double sans valider avec nous avant de procéder au deuxième scan. On m'a informé que je recevrais un appel de Dr Wootton avec les résultats. Nous sommes maintenant le 4 juillet et après plus d'un mois à faire des suivis, je n'ai jamais reçu les résultats du scan, à chaque fois on me dit que les images du scan ne sont pas disponibles dans leur système et que la dr va me rappeler. Je n'ai pas reçu un seul retour d'appel de la part de Dr Wootton durant cette période de temps et ne peut donc pas débuter le traitement pour mon chien si requis. Je suis extrêmement déçu de cette expérience.

Once again I have had to head out to Russell to the vet - and, once again I'm impressed with the…read morefriendly, courteous, compassionate, professional service delivered by the team. Thank you to Dr Lackie for her care today and especially thank you to Emily for finding detail that I had forgotten about and which made a difference to the care Lexus needed.

This is the best and most caring veterinary clinic that we have had the pleasure of being clients…read more The vets are outstanding. They actually do care about your loved ones, and provide ongoing care and advice. The staff are friendly and treat our little ones with respect (we have an old cat) and warmth. The cost for treatment is relatively affordable. Hats off to Village Veterinary Clinic in Russell!!! Cathie C. and Robert M.

Highly recommend, staff was 100% Amazing. My Girl tangled with a porcupine had her in surgery…read moreimmediately. So caring.

Dr. Harper is a fantastic vet. Compassionate , caring and extremely knowledgeable…read more He was our "go-to" vet when he was in Canton, and again when he was in Raybrook. We didn't mind the drive from Massena because we knew our pets were going to get the best care possible! Take you furry kids to Silver Birch Urgent Care!!!​

I took my cat in 2020 at the Early Veteneray clinic and the service was very unprofessional On…read morearrivfal, they had an oxygen mask on my cat but mask kept on falling where I had to tell the clerk on three occasions o hold it carefully and still the clerk ignored my saying. For the little bit of work performed, their cost is very high and I personally would never go back there again - this vet is only after the money. I had put a comment in this regards in year 2020 and shortly after, I've noticed my comment had been deleted. My rating is less than one star! - they are very incompetent.

We went to this office with our dog with some concerns with bumps he had around his anus. Once we…read moregot there, the vet barely touched the area to examine it (and our dog is quite fluffy, and no fur was moved). She hmm'ed and aaah'd a bit, and explained she had a good idea of what it was, but had to consult some documentation. She left the room and returned. She not only had the information, but also a quote for the procedure with added extras based on what she recommended, and information regarding the "litterature" on the subject. The price went above 1k. The consultation lasted less than 10 minutes, and we were gone. We were worried, no questions were asked, nothing was explained. We ended up getting a second opinion, and lucky us we did. The second vet took the time to look at the area, to feel it, did a prostate exam, emptied the anal glands (discovered there was a bit of infection there as well, and showed us). Spent a good 15 minutes just EXPLAINING why he wouldn't do the procedures due to the risks and the age of our dog. We left the second vet with a sense of comfort and control on the situation, with a very clear understanding that surgery was NOT the best option. The first vet was clear she wanted to do a surgery, and even if she did, there would've been other surprises along the way which would meant more money forked over. We are definitely NOT going back to the Eardley vet. It felt very impersonal and business-like, shoving us with a quote and with barely any effort given.