I recently had my 21-year-old polydactyl cat cremated after a lovely and calming at home euthanasia…read morewith a lovely vet. Unfortunately, I just got the ashes and paw print back and the paw prints are HORRIBLE. I was really hoping to get a good impression of my loving pets' paws, but I received a terrible imprint. It seems more time was spent on stamping shit all around the print and not on the print of the actual paw. I'm already upset over his passing and now this. Not sure if this is an issue but if you're paying for a service and this is the quality and detail. They should rethink the process and make sure they get what is wanted. Not heart stamps and name stamps. Instead, I received a barely their impression and a collapsed one HORRIBLE and SAD. I'm giving them one star because there is nothing lower.

My dog just passed away this morning at my home. They were able to come out within a few hours…read more The guy that came was very through on the process abd was sympathetic to my loss. He got her paw impression and put her in a box for easy carrying. Thank you so much for your help!

The worst place to bring your pet for any type of caring service. The owner slammed my dogs ashes…read moreon the table after his employee did not explain a single line item that they provide. When asked about why I was not told about the paw print option, they said they do not push sales. Upon looking at the form that their employee took from me and did not let me finish reading, nor did they bother explaining anything whatsoever, even the price, I found out later that this was available. That's not the end.. the owner decided to kick me out and the tall gentleman working there tried to follow me to the car while shouting insults. This place is a nightmare. Other reviews seem to reflect the same opinions. This place is owned and operated by really disgusting people.

I just had the worst experience ever at Kozy Acres in Lockport/Joliet…read more My family has used them for years needless to say, (if only our pets could live forever). I went to pickup our beloved cat of 17yrs. We had a private cremation with a paw print, and we asked for some hair from our cat to be saved as I display it in a frame with a Picture. We have always dealt with Tom and Vic both are very compassionate men. But I am not sure who the woman is that works the front office. I saw her when we brought our Baby in there. But only talked to Tom. Picking up our Baby was an very bad experience dealing with this woman. We have the Ashes and Paw print of our Baby Girl but no fur. I asked the woman for the Fur and she told me that it wasn't on the work order. When it clearly was written there. The woman was very aggressively moving things around on shelves looking for the fur, but didn't find it. I asked her if she could get Tom for me, and she made a comment under her breath, " It's just a bag of fur you have her ashes and pawprint" . I said "excuse me", and she had a very cold look on her face. She preceded to tell me " she having a bad day and if she finds a bag of fur laying around she'll call, and walked away and left me by myself in the front lobby. I gathered my sweet Baby's ashes pawprint and paperwork myself and left. I have been a loyal customer of Kozy Acres, but I'm sorry this is a horrible experience with this woman who seems to bring her personal life to work with her and that is not a good work ethic. If you happen to go to Kozy Acres and you see the woman with the RBF (resting B@#$% Face) avoid her at all costs. Thank you Tom and Vic for your compassion!

Walked in and only 4 people with their pets were waiting. I even checked their website to see if…read morethey were busy and it showed slow. Just came in to get yearly vaccines. Total wait time so far is 2 hours. An hour out front and an hour in the room waiting on a Doctor. The young man who took us back was awesome. But this is ridiculous having to wait over 2 hrs when obviously they were not busy! I've been coming here for over 20 years with several pets. This is by far the worst!!! I think it's time to find another Veterinary Clinic. I do not recommend Hobart Animal Clinic!!! Stay away unless you have 2 to 3 hours of your time just to get updated vaccines for your pet!

This is the absolute worst animal clinic in the region. They literally give animal hospitals, a bad…read morename. They are associated with so many other animal hospitals that they have the power to ban you when you don't agree with services or the way that they handled situation. My experience was not pleasant. My dog was in the middle of dying. They encouraged an adrenaline shot which put her in shock and made her pass in minutes. Also, they forgot to mention that the adrenaline shot was between 4-5 hundred dollars extra I felt like it was a money grab not to mention this happened on Thanksgiving day, but still paid the bill I dont want to put race in this situation at all so I'll just say they were very unprofessional and when I called the next day to voice my opinion I was met with a woman telling me that she was losing her cat as well, and basically she did not care about me losing my dog, hung up the phone and proceeded to put me on the permanent band list I wish I could give them 0 stars R.I.P Grace

We brought our Beloved Pomaranian Cody to Cherished Pets Remembered. He was our Best Buddy for…read morealmost 17 yrs. The Director Matthew was so sympathetic and caring. He went above and beyond to ease our pain in the process of letting go and having him Cremated. Thank you so much for your kindness. The Townsend Family ( Palos Hills IL )

They handled my ashes recently from dearly departed. Sookie I miss you and thank you so much for…read morethe care you painstakingly took to turn my frown upside down!

I wanted to give a shoutout to "a gentle goodbye". We used their services for both our dogs this…read morepast year and I can not thank them enough for their care and professionalism. Both our dogs passed peacefully, without stress, in their own homes. As hard as the experience was "a gentle goodbye" made it so much easier.

Exceptional service. I called 4 places and this place was the kindest place. Reception was SO nice,…read morecalming, understanding, and patient. Dr. Heather was wonderful. Very kind, soft, and gave respectful space. She was the presence you hope to have in a situation like that. I'm so grateful to them for creating a loving space. They handled everything. (Unrelated to this place, A them day beforehand and letting them transition with happiness is recommended. If no appetite, an appetite inducer can help them have their favorites if primary dr recommends.) Thank you Dr Heather and team for a wonderful, beautiful, peaceful experience. So grateful to have found this place

My cat Prince went on to Heaven in June of 2026, and my family had no idea what to do or expect…read moreduring such a difficult transition until we found out about Animal Cremation. I'm so grateful that we were given the opportunity to send Prince off in such a loving, peaceful, and uplifting environment. Mr. Bob went above and beyond for my family throughout the entire process. He was kind, compassionate, and made sure everything was handled with care. The cremation was completed in perfect timing, which meant so much to us during such an emotional time. For that, Mr. Bob and this business will forever hold a special place in our hearts. Thank you, Mr. Bob, for everything you did for our family and for helping us give Prince the beautiful farewell he deserved. With gratitude, The Stallworth Family

I cannot say enough good things about Bob Shaw and the Animal Cremation Society of Chicagoland. Bob…read moreis genuinely compassionate, respectful, and kind, both with the pets entrusted to him and with the families who are grieving them. Most recently, we lost our dog Ginger very suddenly after more than seven years as a deeply loved member of our family and a wonderful source of companionship and comfort. My first thought was to bring her to Bob because I knew she would be treated with dignity and respect, and that I would be treated with compassion as well. Bob provides individual cremation, along with many thoughtful options such as paw prints, urns, jewelry, and other keepsakes that help families remember their pets. He truly goes above and beyond during one of the most painful times a pet owner can experience. I am very grateful for the care Bob has shown Ginger and the other pets I have entrusted to him over the years. I highly recommend him to anyone facing the loss of a beloved pet.

The people we talked with on the phone had been very thoughtful and helpful during what was a very…read moredifficult and emotional time. Dr. Emily was amazing and super kind. We were never rushed. Everything was on our time and with our feelings in mind. Would easily recommend them to anyone else.

This is many years late, but on December 24, 2020 peaceful endings came out to my home and helped…read moreus say goodbye to my pretty girl Isabel with my two sons. Isabella was our kitty for 18 years and we loved her very much. I'm not sure what the lady's name that came out but she was very kind understanding, and I was very grateful for her professionalism and caring.

Do not bring your pets here. My elderly dog caught kennel cough here on Monday. We brought him in…read moretoday, very sick and they made us sit out there for hours, with him yakking and hacking around the other pets the whole time. We had our ups and downs with this place but I tried very hard to give them second and third chances and I deeply regret it. My dog is suffering now because I tried to believe in them. They treated us with complete indifference today, even though my dogs illness was caused by them. Don't let this happen to you. Go elsewhere.

This clinic operates like a corporate, profit-driven business that takes every opportunity to…read moreupsell and inflate costs. For two years in a row, I brought my cat here for grooming. They require rabies and Bordetella vaccines, which I understand and have no issue with. The advertised grooming cost is $81, yet once you factor in the mandatory exam fee and additional "miscellaneous" charges, my bill exceeded $300 each time. What makes this worse is that for the second year in a row, my cat developed a respiratory infection shortly after grooming. This resulted in yet another required exam visit plus antibiotics, adding an additional $178. What should have been a routine grooming turned into nearly a $500 experience. On top of that, they now require you to sign a form prior to grooming that feels like a psychological pressure tactic rather than informed consent. You are asked to choose whether you want CPR or a DNR for your pet under anesthesia if you decline $225 bloodwork, essentially forcing you into an emotionally charged decision to push additional services. I would be more understanding of the pricing if the outcomes were better, but after two consecutive years of illness following grooming and constant upselling, I no longer trust this clinic's priorities. Pet care should not feel like a sales transaction.

with much sadness, we had our dog, Macko put down after 16 years. I…read more was contacted about cremation services from Trusted Journey shortly after to discuss their packages and cremation options. I was told our dog was there and they were ready to do whatever we decide. She told me that they are contracted in the states of Michigan, Illinois, and Indiana. (I was wondering how he ended up in Plainfield Illinois). It turns out he was not there at all and was still at the veterinary office here in our home town. Sketchy and shady.

Our Vet recommended Trusted Journey in Plainfield to us. Trusted Journey was very professional…read moreoffering high-quality service from receiving our dog Beau to returning his remains to use in a lovely vase with a certificate of remains. Thank you for your kindness and care of our beloved Beau.

Nothing but good things to say about this company. My 17 year old cat Vigo's health took a turn for…read morethe worse rapidly. Andy was able to fit me in right away. The Dr came to my house and was fantastic. I was skeptical on in home euthanasia but I am glad I used them. The urn and paw print turned out better than I could have imagined. 100 percent will be using them again in future

Dr. Sarah was sweet, compassionate, and patient during a most painful and difficult time.read more