Came to this salon after damage to my hair and scalp from another salon. I spent over an hour on a…read moreconsult with Stephanie and Noelle, making sure i was clear in my desired expected outcome. The owner was there as well and we discussed some options for "saving" my length and hair. I showed them many examples of what i wanted and we ordered the extension/weft hair. When i came back for the weft install, they could not seem to get my color to match the extension hair (but only in certain spots, see photos for patchy dye job). I had the wefts in less than a week (zero amount of purple shampoo could match these two colors together) when i called asking "what can be done to match my hair to these extensions i just paid a fortune for?!" No options were offered. As a matter of fact, they told me they shutdown for vacation for the next ten days. I said "can i come and have my real hair cut, i will remove the weft myself. It looks too ridiculous to walk around in", so again (after $1000 spent, ZERO options were offered). I cut the wefts out myself and came in for a haircut. I figured since i CAME to them with damaged hair i should give them another chance, incase this was the other salons poor color job or even my own miscommunication. Once again, my hair was bright yellow after showing them white/silver hair. My natural dark blonde hair has zero issue reaching a level 10 in a single process, so the fact that my already lightened hair could not achieve a level 10 color without yellow was their error. I was also there for over SIX hours for a 1/2 head of root touchup (something that took my new salon 90 minutes with a blow dry). You would think after having had been in their salon for many hours between a consult and weft installation that i MADE SURE they knew was incorrect, they would make more of an effort to get my color right this time. However, as soon as Noelle started drying my hair, again it was yellow. She consulted with Stephanie who decided to DOUBLE PROCESS my damaged hair due to their mistake. Their response? "This was the same formula i used last time!" Oh? You mean the last time it was wrong and i removed $1000 extensions on my own after 7 days bc you couldn't be bothered to retone my hair? Clients beware. This was nothing short of a money grab. The sad part is, between my horrible extension job, second chance at color and bringing my daughter, i spent over $1500 at this salon in TWO months. Save your time, money and energy and find a salon with experienced hair stylists -- this ISNT it. ETA (since i can't reply to comments) -- the only truth to the owners response is the dates. Congrats, i also have a calendar. My weft was NOT removed prior to me calling to express it did not match. It was removed once nothing was offered to back up your week-old botched dye job. The discontinued use of purple shampoo was also NEVER discussed, in fact, it was encouraged when i called to say the tones were completely mismatched. When i realized this was the only "solution" you would offer to back up your work, i learned how to take it out myself. Which i TOLD Noelle over the phone i would do if there was no fix. The fact that you are writing i took it out before calling is a flat out LIE. Backed up by the fact that Stephanie had a full tray of pliers, scissors and items to remove the weft when i came in for the haircut. A client that was leaving even asked me if i "was the extension client they were getting ready for". So which is it? I also would never have had any issues with the agreed upon pricing if the services i paid for were of quality, which they were not. OR, if i was given a realistic expectation such as "this will take a few times to fix", neither occurred. During my consultation, i was lead to believe i had a very achievable desired outcome. So, a money grab is actually the perfect description of what happened here. Regardless of the length of my ROOT re-touch, the TONE of my hair was completely wrong a SECOND time. If this was just about the root retouch (which took about 3 hours) i would have been fine. It was Noelle's ERROR that lead to me being double processed and there for an ADDITIONAL 3 hours (all of which you, the owner, were gone for a wedding). So to act as if you know what occurred when you weren't there is about as laughable as how much pride you take in your salons "work". I went from Sept 28-November 25 (the same amount of time between my 2 color appointments at your salon) and was able to achieve exactly what i wanted elsewhere. So let's call this what it IS, a skill issue. And what's interesting is the lecture in hair health from a salon that unnecessarily double processed my hair, instead of just using the correct toner. Hopefully this review serves as a warning for others and they do not waste their money on inexperienced stylists.

I felt seen and heard throughout the entire consultation process when I was looking to do a big…read morechop after I had my daughter. Noelle and Stephanie listened to my concerns and I left happier than ever! The attention to detail is top-tier. I have never felt more at home! The vibes are immaculate!

I visited this salon to dye my hair for the first time. I wanted gray coverage but not entirely…read more Maureen listened before treating my hair. She asked the right questions, and then began to create. She ended up dying parts of my hair and doing highlights on the grays so that I didn't have full coverage. It's exactly what I wanted without articulating it well. Maureen is creative and skilled. I highly recommend her artful talent.

Sabrina was amazing. She was kind, and super sweet. I've been struggling to find someone i can…read moretrust with my hair since my hairstylist moved. I left completely satisfied! Organic products and great stylist! Def recommend! Thanks Sabrina! See you soon

Madi is incredible and always does a beautiful job on my hair. I highly recommend you try them for…read morecoloring or hair cut.

I have been getting my hair cut at this family owned salon for over 30 years. It's a lovely,…read morecomfortable stress-free experience every time I go. My husband, son and grandson even come here now and we all look great!

First time going and I loved the place. Giana was polite, experienced and listened to what I…read morewanted, she did an awesome job. I will definetly be going back.

Listen it has honestly gone downhill for a while pricing was only thing kinda on their side. Plus…read morefor a business to be opened the short amount of time that they are is honestly a joke. They have maybe 4-5 people there never at same time and have wrong hours posted online, and in person on booklet. It is almost sad to think they will probably be closed soon considering how little staff and hours they have to even be getting customers. Not to mention half the time if you call in they say they are busy but minute your inside it is a ghost town.

My beautiful sister and my five star Realtor Robin Levy (please forgive the shameless plug)…read morerecommended Fred's Hair Salon in Katonah for me and my parents. They got all three of us in almost immediately. My parents are seniors (Dad's a veteran - thanks, Dad). They were so polite, helpful and attentive. We had three different and amazing stylists: Jackie, Susie, and Celia!! My mom is a former stylist and daughter of a salon owner) so was a testament to Jackie that Mom called it the best cut and style she's ever had. We will definitely be back.

Always an amazing experience! Everyone is great at what they do. My whole family goes here, I even…read morestarted taking my bf along and his hair has never looked better!

a really APPRECIATIVE Thank You and respect for Dianna and her EXCELLENT team of professional hair…read morestylists.. APPRECIATIVE Thank You Cathleen for a really wonderful experience a really excellent and professional hair style.. APPRECIATIVE Thank You Alix for helping with the appointment.. APPRECIATIVE Thank You Kathy for her expertise in hair style.. Thank You from ernie caplanson

I'm obsessed with Indulgence Beauty Bar! They recently moved locations next to Barnes and nobles…read morebehind Starbucks and all I can say is wow!!! Dianna did an amazing job. Well done! Dianna has been working with my complex hair for over ten years now. She constantly reinventing herself and pushing forward in her career. Congratulations on becoming a master color educator for gold well! You never cease to amaze me. A real artist right here in our big little village!

This is my new go-to salon. Jolie is amazing. She really knows about hair and takes the time to…read moreexplain everything. Great cut and blow dry. Lots of compliments. Very happy.

Excellent service! Jolie is thorough, knowledgeable & health conscious. She does amazing work on my…read morethick, course wavy hair. Jolie has high standards and is not satisfied unless the customer is completely happy. I highly recommend Tres Jolie for high quality, affordable hair care

I went there for a while and I always would wait to get my hair cut but they always just cut my…read morehair because that's what they do. One day I went to get my hair cut and this woman looked whacked out on who knows what. Her arm was red with what looked like red dots. Then she grabs a dull razor and started pulling out my hair not cutting int pulling it out and it hurt. Then she also used a smaller razor and trimmed off the tip of my ear so it was bleeding. I was so untrustworthy of great clips for almost a year and went to Marie's barber shop in Bedford, she is amazing. Now I go to the great clips near the stop and shop and have been for 2 years.

My son likes to come here and so we do. Well we did. I'm done. twice now, I have checked in and we…read moreget there and they are closed early. I pulled up an hour before the actual closing time. I live 20 minutes away. My phone number is on the check in, so call and let me know, so I don't make the drive, or better yet, stay open during business hours. To me that u professional. Too many other places. Onward and upward.