excellent tour guide Sash and driver Michael. hotels clean…read moreand comfortable quick and easy system loading and off loading,

We recently did the Presqu'ile National Park & Old Mill Alpacas day trip. We had lots of fun…read moredespite the iffy weather. Our tour guide Charmaine is very organized & friendly. It was so nice that everything was laid out clearly. We knew how much time we had for each activity. Our first stop was to the national park. We were getting intermittent rain alternating with sunshine so it was pretty wet. Also the park is on marshlands so even more wet than normal land! lol. We got dropped off by one of the board walking trails. It's very scenic & beautiful despite the rain. The sun came out at times. So nice to get some fresh air & there were birds, frogs, fish all around. Our next stop was at the Presqu'ile lighthouse, beach & visitor center (all near each other). The beach is small & rocky but it was so nice to be near the water. After the lighthouse we got to wander around the small visitor center. It has two single washrooms, a small history room, & a small gift shop. Next was our lunch stop at the Big Apple. There are around 4 food trucks outside the main building. There's a petting zoo also. Inside the main building there are washrooms, a candy store, baked goods, souvenirs, a burger joint & a bar. I liked the big apple but it would be hard to get there without a car. I liked that we got to pay for our own lunch because that also meant we could get whatever we want. Sometimes the day trips include lunch & has a limited menu especially for people with food intolerances. After lunch we got to go to Old Mill Alpacas. Here we got to feed the alpacas, and walk the alpacas. The owner of the farm also did a quick talk about alpacas. It was very interesting! Because of the rain it was muddy of course so we got dirty but I didn't mind as I was prepared with my waterproof boots. Also short trips informed us of weather conditions in an email before the day trip. After the alpacas we had a 30 mins break for dinner at a highway enroute rest stop. Too bad these enroute places don't have better food options. Anyway short trips has no control over that. Our drop off was on time. Overall we really enjoyed our tour with short trips. We would go on another tour with them for sure. Since we don't drive or have a car this is a really nice way to see parts in Ontario we wouldn't normally be able to see.

My husband and I have taken a fair number of three or four day casino trips with Fun Bus! Great…read moredriver and travel guide every time who both made our trip both fun and safe. We highly recommend any senior to try this company.

Although going to Niagara Falls New York is good for one day. However you need to spend $50 on…read moreclothes or food and not $100 through US Border Security.

I cannot say enough great things about Discovery Tours and our guide for the day, Tim…read more We stopped in the area for the day on our way to Toronto and decided to do the Undiscovered Winery Tour...we couldn't be more happy with our decision. Our guide Tim picked us up at the Fallsview Casino, which was convenient for us, before we picked up one more group of 2. The small group of us (4 plus Tim) was just the right size. Tim was very knowedgeable both about wine and the Niagra region. He took the time to get to know each of us and what tastes were like in wine. We stopped at 4 wineries (all were equally delicious, although I'd have to say my favorite was the red Ice Wine from Vineland) and each time Tim brought us inside, introduced us to the staff, and helped offer suggestions based on what he had learned about us. We also learned the proper way to taste at our very first stop. This was a welcome change from other tours we have done in the past where the tour bus simply stops in the parking lot while you go inside, sample, then come out when you are ready to leave. This was much more personable and made for an excellent tour experience. In addition to the 4 wineries we stopped at the Upper Canada Cheese company to sample their fine cheeses, as well as stopped mid-day in Jordan Village for lunch. The tour was well structured and you had plenty of time to shop after each tasting as well if you wanted to (although none of the wineries/staff were pushy in any way whatsoever.) Overall it was a great day, great experience, and I would certainly consider other future tours with Discovery.

I purchased a wine tour with Discovery Tours unlimited from Buytopia and the customer service that…read moreI received was beyond excellent. I had a few questions regarding the tour which I had emailed in, and I had received responses within an hour of submitting my question. Clear information was provided and I was even offered a pickup from my hotel. I am excited for the tour and am already impressed with the customer service.

Lavender Farm in Prince Edward County…read more This is indeed a fun tour! Lots of photo taking opportunities at the Lavender Farm, followed by a nice lunch at a very classy restaurant with a superb view. Wine tasting at a local winery was educational and delightful.

We did 2 tours with this company. They take you to places that you would prefer to sleep than drive…read morethe long distance. Tours are well organized and trips are fun. Tour bus is very clean and comfortable. Drivers and tour guides are great. Food on tour could be better (healthier options for lunch) but it's pretty good value for the price. Overall, don't hesitate to try out this company if you see a tour you like.

Disappointing customer service experience…read more While visiting Toronto, I purchased a City Sightseeing ticket online. I was traveling solo and only intended to buy one ticket, but the booking system defaulted to two tickets and I did not notice until after the purchase was completed. As soon as I realized the mistake, I immediately submitted a cancellation request for the extra ticket. The second ticket was never used. What was particularly frustrating is that the tickets are advertised as having free cancellation. Only after contacting customer service did I learn that tickets purchased within 24 hours of use are excluded from that policy. While this may be disclosed in the fine print, it was not obvious to me when booking. I fully accept responsibility for not catching the quantity before completing the purchase. However, I was disappointed that no goodwill exception, credit, transfer option, or partial refund was offered despite the cancellation request being made immediately and the extra ticket never being used. I have taken City Sightseeing tours in multiple cities over the years and have always enjoyed them. As an Airbnb host, I have also recommended City Sightseeing tours to many of my guests looking for an easy way to explore a new city. Unfortunately, this experience has made me reconsider those recommendations. Policies are important, but how a company handles honest mistakes says a lot about how it values repeat customers.

Neal was the driver/guide and he did an outstanding job of both! Informative and entertaining as…read morehe drove to the whirlpool, then Niagara Falls, wine tasting and pointed out various sights along the way. Had a great time for a great price. (Buy the Niagara Falls boat from the tour folks and save money and time waiting in line) Thanks!

We travelled to NYC with Comfort Tours in October, 2023. This was our first experience with a bus…read moretour, and it was very enjoyable. Our tour director, Eliane, was knowledgeable and entertaining. Roxanne, our driver, was amazing as she navigated Manhattan traffic, taking the bus through spots that most would avoid even in a compact car. The bus itself was clean, although the seats were less than comfortable for such a long drive, even with frequent rest stops. The hotel was lovely, and breakfasts were very good. We likely will not do another bus tour, preferring to set our own schedule, but this was an excellent way to see New York for the first time.

I travelled with Comfort Tours Canada on a 4-day 3-nights (Hyatt Regency Newbrunswick NJ) trip from…read moreToronto, ON to New York City, NY. Our Tour Director was Natasha and Driver named Miriam on a Kunkel coach bus. The trip was scheduled for travel on day 1 and 4. Day 2 and 3 was a guided tour and happened to be two of the hottest & humid days in NYC; 90 followed by 100 degrees temperature only! The hotel was very nice and the guided part of the trip was just enough history and information about the sights to make it a very memorable vacation. Crossing the border was an unbelievable experience, both TO in record time and BACK having the bus searched, all luggage and all passengers had to carry in all their belongings & purchases into the Customs office for processing. Thank you Natasha and Miriam for making it an exciting adventure!

TRAVELLERS BEWARE!…read more This is the worst tour company I have ever dealt with! After 2 passengers on our bus to NYC received tragic news on our way there, the tour guides decided on a whim and without notifying the remaining 46 passengers to turn our bus around in the middle of the night!! I strongly advise all future clients to think carefully before booking with such an UNPROFESSIONAL and IRRATIONAL company. Please save yourselves the money and worry and book with a more reputable company that has CONTINGENCY PLANS in place in the event of emergency situations.

Nothing but great service from Marina. So happy that people still care about providing great…read moreservice. Thanks again, Gianluca

Bill E and his Daughter Loren were fabulous in their organization, planning and conducting our trip…read moreto NYC for Christmas Spectacular. We were led thru the busy streets of Time SQUARE and Broadway. We had wonderful seats for the Rocketts show, an off Broadway Play and the NYC Ballet performing the Nutcracker. We had reservations for meals at very nice restaurants, with delicious food options! Lots of optional excursions, and lots of free time too. Hotel was very comfortable and talk about LOCATION! We were able walk a short distance to all the places mentioned! Oh, did I mention Bryant Park ice skating ring, and Christmas Village Artisans Market? It was wonderful. The bus was comfortable, and driver Steve was very entertaining. My heartfelt Thank You, for taking care of us and showing us such a fun time! We met lots of fun people, many who were repeat customers! And we will plan to join then , hopefully very soon.

My wife and I have gone on two of Maestro Tours trips - the 2017 Broadway Tour and the 2018 Fall…read moreFoliage Tour to NH & VT. We enjoyed both of them very much and have many fond memories from them. The Maestro's attention to even the smallest of details was much appreciated, and his flexibility allowed for all travellers to enjoy the tours. We met some very nice fellow travellers, stayed in great accommodations, ate at some unique spots, and saw and experienced some wonderful shows and attractions. Our trip to NYC was so well done and informative that it gave us confidence to twice travel there on our own since 2017!

While in Buffalo, I knew a quick trip to Niagara Falls was a must…read more We chose Maid of the Mist and it was first time bringing my child to see Niagara Falls. To see the magic of the Falls from the eyes of a child is amazing. I think this is my fifth time to Niagara Falls and it didn't get old. There is something new I see each time. The employees were kind and did a great job providing directions and keeping the line moving. We had no wait to board the ship. We were told 600 people could fit at one time. It was cool to find out the ship was fully electric and didn't have harmful emissions. The ride was very informative and we learned fun facts about the Falls. We definitely got wet but it felt good in the otherwise 85 degree weather. The ride is only about 20 minutes and totally worth it. Afterwards there were plenty of shopping and restaurants nearby within walking distance so we didn't have to move our vehicle. Definitely recommend this family friendly experience. It was cool seeing many generations represented.

First time on the Maid of The Mist was a blast. We ordered tickets for our group online and were…read moreable to walk up to a ticket agent to have them printed and get our complementary post card. The process was very fast. The views on the observation deck were great and led us to the elevator which takes you down to the boat. The elevators are packed full and have pre recorded messages with information about the descent (it would be a long walk down) We made our way down and were given ponchos. We had a quick wait to get onto the next boat. Due to this we were the first to board and got a great spot for the ride. The boats are all electric and as the ride goes on they have pre recorded information about the ship. Very informative and interesting. You really do get so close to the falls! As we got closer, the wind and water picked up making for a very exhilarating experience. Ponchos did help to keep us dry. It was a very fun experience. A little bit bumpy so be sure to hold on. It was very hot during our visit so this was a great way to cool off. I would say this is a must see if you visit Niagara Falls. I also liked that they had recycling bins to deposit your poncho in afterwards. I was concerned with the amount of waste with the ponchos but the bins are clearly marked right after you exit the boat. Really appreciated this and made sure to recycle our ponchos.