I am new to the Winchester area from Washington DC and traveled a great deal back-and-forth for my…read moredoctors in Arlington. I was recently referred to Dr. Keim and was so incredibly impressed with his office, staff and him as well. I highly recommend this entire practice. And they're affiliated with Winchester Hospital Center which is amazing as well

DR. John A. Andrew is the most knowledgeable, compassionate physician I have ever known. He…read morelistens to you and hears things you don't even say. He is never afraid to refer you to other physicians or for testing elsewhere. I have had a long journey of illness and pain. He guided me to others for care and support. He stayed with my Husband until he passed away and honored him by attending his funeral. He discovered a disease that I had and will always have, that no specialist in any field had found. He is an amazing physician and human being. I am forever grateful for all the care he gave me and my husband.I will never forget him or how he saved my life more than once.

Kristen Burns is Dr Andrew's PA. I went in to see her after 3 years of neglecting my health care…read moreall together. I don't like pills and am relatively healthy except for slightly elevated blood pressure (since my late teens). Due to the bedside manner of Kristen, courteous staff and lightning fast service, I no longer feel it to be a waste of my time to go in and tend to my medical needs. The location is convenient, facility is clean and well cared for. The lab tech was on stick and painless. I don't think there is any way I could be more pleased.

Dr. Idrees and his team consistently provide the highest level of care for myself and my family…read more Dr. Idrees himself is a talented and caring practitioner, and I cannot recommend him highly enough.

In addition to unethical billing, I had to (successfully and easily, at least) get a collections…read moreaccount removed when my monitoring sent me an alert. Most of their bills are sent to my current address, but one was being sent to an address I moved out of 11.5 years ago. Obviously the mail doesn't forward after 11 years. I asked for an explanation and predictably, they didn't respond. I will no longer go back to anything owned by Loudoun Medical Group.

I cannot say enough positive things about the care from Dr. Walsh; she gave us our daughter back…read more Dr. Walsh was attentive and took time to understand not only my daughter's condition but also her concerns. I was deeply impressed by her expertise, and her treatment was spot-on.

Why do I LOVE Dr. Walsh? Let me count the ways…read more.. Dr. Walsh does not take insurance, doesn't have any other doctors in her office, and doesn't have nurses or a receptionist. Scheduling is all online, through her very informative website. While some may see that as a negative, I see that as a positive, especially when looking at the cost of service. I am paying a low, preset fee to see the doctor. I am not also paying for a receptionist, an insurance billing specialist, and a nurse. I pay my $90, I send the bill to my insurance myself and I save a ton of money. Dr. Walsh does not have a receptionist or nurses. When I go see her, I see HER from start to finish, instead of passing through various people to get a hurried 10 minutes of time with a physician. Contacting her is also easier, because I don't have to go through multiple layers to get to her. You know how it usually goes....call the office, leave a message for the doctor, get a call back from the nurse, explain everything to the nurse, who will then discuss it with the doctor, only to get a call back from the nurse saying the doctor wants you to come in. Ugh. With Dr. Walsh, I email her directly, and she either emails or calls me back in hours, not days. If she can help without coming in to see her, she will. She is not in it for the cash. Dr. Walsh does not have back up doctors. This means you are never confronted with a total stranger if something happens. My niece had a rather unpleasant experience with a cyst, and not only did Dr. Walsh come into the office on a Sunday night to take care of it, she even offered to go to my niece if she couldn't drive herself. No backup doctor would do that. Actually, unless you are having a baby, no regular or backup doctor does anything after hours, you go to the ER with all the other injured/sick people. Dr. Walsh doesn't have a thousand patients. This allows her time to keep tabs on things like prescription prices, and where and how to get the best deal. Did you know that sometimes, it is cheaper to pay out of pocket instead of insurance? Neither did I, until she told me that my $35 inhaler through insurance was $12.50 at Costco if I didn't use my insurance. Copays are tricksy and she knows where you can get the best price. Because she keeps her patient list small, she knows her patients. Really KNOWS them... she doesn't need to look in my chart to know why I see her or what is going on. She knows my name, my history, my family, and all the other aspects that you learn about people you know. This is only part of why she is an excellent physician. And here is the really important part....she really is an excellent physician. She knows her stuff and she will take good care of you. You will feel cared for, not rushed through an antibiotics cattle call. If you are looking for a practice with lots of warm bodies to pay attention to you, then this isn't the practice for you. If you are looking for excellent medical care from a wonderful physician, you won't find better than Dr. Walsh.

Great team, excellent care. The staff is easy to talk to…read moreand concerned about your health.

Dr Hethcoat has been my primary care dr for many years now. His professional behavior, kindness,…read morethoroughness, and willingness to go above and beyond is on a scale like no other dr I have ever dealt with. He deserves 10 stars. I have had great interactions with everyone at Winchester Internal Medicine as well. I have had no complaints in all my experiences.

Hands down the WORST customer service and phone etiquette I have ever experienced. My father has…read morebeen a patient for quite some time, I have been the one to set up all appointments and discuss his care with the nurses. TODAY the receptionist decided I was not on HIPPA which I highly doubt many months would pass while giving access to me and I not be on HIPPA. I asked to speak with a supervisor and she sent me to billing to be coy. I call back and magically a supervisor answered, nice lady, will give her a 5 star. The little girl answering the phones up front who mind you NEVER do, get a zero star if i could. The attitude sucks, make up there own medical rules, and times to answer the phones. even when you call 10 plus times. Front Royal needs better people.

Not impressed. I was scheduled for a 7:15am appointment and when I arrived, the receptionist…read moreinformed me that I was at the wrong location and that I needed to drive to the other side of town to go to the hospital. I thought that was odd as I received a confirmation call the day before, but I left. The receptionist was wrong. I was at the right place. I received a call later 'to reschedule the missed appointment." I returned the call to let the practice know I was there, but that the receptionist sent me away. I made an appointment with a different practice.