After 20 + years with frontier internet the last 6 months have been one frequent outage after…read moreanother, they sent us several new modems didn't help. We tried to call and cancel was paying 95.00 a month with constant buffering. They insisted a tech come out and we would not be charged . The tech could not help us. So we called to cancel now they want a 50.00 cancelation. Fee and 150. For tech they insisted on sending

This is one of the worst sources of internet, always stops functioning on the weekend and there is…read morenobody in the office to solve the problem. High cost and low service, almost better off with dialup. Terrible company.

I regret changing from AT&T to Verizon. I was supposed to receive a promotional offer when I…read moreswitched carriers. I have called every month for 6 months to have it applied to my bill. I am always told it is taken care of and it never is. My advice is to stay away from Verizon. Kathy Barnitz 269-303-0325

My family and I went to the Verizon wireless zone in Sturgis, Michigan. We Found out they are…read moreconsidered an indirect store, not a corporate store. Which in terms means they can double charge you if they want to. Legally, they're supposed to tell you about their redux fee to set up your phone, but they choose not to because they don't want their customers to run away. So we still ended up being charged double. I paid almost $900 in less than 1 month(3 weeks) for service for 4 phones from Verizon wireless zone. I urge any and all who want Verizon as their service provider to find a corporate store so you are not charged a redux fee of $40/phone and then turn around and charge an activation fee of $35/phone. I've never been so disappointed when it comes to switching services cuz I've been with the same service provider for over 10 years and then was taken by the people that run the store in Sturgis, Michigan. One of them, their name is rigo idk his last name and the other one's name is William Ake. I have filed a complaint with the corporate office/store about this matter. I am contacting the better Business bureau about this matter.

Waited on hold for over 20 minutes and finally hung up. Terrible customer service...I am so glad…read morethis is not my power supplier. Also emailed them over 4 weeks ago, no response still....it's been a month or more.

Horrible company for years have been sending them hundreds of dollars a month for way overpriced…read moreelectricity. One month on a 500 dollar bill I added their multiple bills (get Four a month) wrong by 50 dollars and they threaten shut off. Complete carp company I really wish they were not a co=ok so there could be some regulation of this crap company

The people in this store are all so amazing. From the store manager on down- friendly,…read moreknowledgeable, helpful and very patient. So professional. 100% recommend.

Reply great staff. Very courteous and knowledgeable. I recommend them saved me a lot of worry and…read morehassle.

this Started 8/2024: Verizon and this Plainwell store is the home of the classic "bait and switch"…read more I'm a 21 year client of Verizon and got screwed with my last phone up-grade. Justin S. at the Plainwell store said "$160 with your trade in and no changes to your plan". Not the case at all. 1st few months my bill went up $99. I would call or text Justin about the billing error and he would say "oh VZ just hasn't caught up with your new trade in promotion, I'll issued a credit". He did issued a credit but it wasn't the correct amount. this happened every month until Jason stopped responding. I reached out to Verizon corporate office and got no where except when a 3rd party customer service rep (that spoke very little English) called me to tell me she she would take care of everything but never did anything. I asked for several months for my signed agreement and didn't it until the 5th letter I wrote. here's a shocker, I was not my signature on the agreement. I write Verizon a dispute letter every monthly billing because its incorrect every month. I even wrote directly to Amanda at The Wireless Zone main office and didn't get any response. I recently traveled to Ireland, Spain, and France and got screwed on the VZ international $12.00 per day plan. Disputed the charges because there were many days I didn't user any data. Verizon doesn't care. its one of their many "gotcha" moments Do not use The Wireless Zone stores and certainly dont sign up with Verizon. Plenty other companies out there like T Mobile, Pure Talk and Consumer Cellular.

I have a business account with verizon went into this store to get a new line, was scammed into…read morechanging my plan for a less costly one which turned out to be a lie. I also got conned and swindled into the free phone trade in now I am stuck paying over a thousand dollars. It looks like I am not the only one that has been robbed by this store. Verizon has become a low quality company 2 months later and the customer service some call center can't resolve this. By the time someone read this I am sure they will cut my lines off if I choose not to pay the thousand dollars. I even returned the phone to the store and it was mailed back to me. Customers beware of this store...

" Spectrum," I call them speculum, sucks in my area. The service constantly pixelates, goes black,…read moreor loses service altogether. I HATE this outfit and do NOT understand how this slip-shod organization is able to hold a monopoly in Portage, Michigan.

Let me join the chorus! Charter Spectrum service sucks big time…read more Long suffering customer here. To other sufferers I offer this advice: BREAK UP WITH CS NOW! You are locked in an abusive relationship. They don't really love or respect you. The hours you spend on the phone with them will never be recovered. You have invested much time in trying to avoid a breakup but the abuse never stopped. There is a new fiberoptic cable company called Metronet doing new installs in Portage. Our new service began yesterday and we wished we had been able to breakup with CS years ago. Do not believe them when they say they will die without you. YOU are more likely die while caught up in their bad service calls. All our entertainment is streaming now and we are happy again.

The quality of the service and speed/reliability from Vergennes Broadband is exceptional. Truly a…read morehigh quality company even through the installation process.

From the owner: Fiber and wireless Internet service provider for residential and small business in the greater…read moreLowell area.

We have used Automated Data Systems for nearly 20 years! I think we were one of their first…read moreresidential customers. They have always come thru with excellent service. I highly recommend them!

Just wanted to comment on the excellent service I received from a gentleman named Christopher R…read more McCay, regarding a particularly troubling computer error I had been receiving. Chris was kind, courteous, professional and very helpful. In a few minutes he had resolved my issue. A shame that five stars is the most I can give him. He deserves more.