Yesterday, May 20, Our electricity was turned off so PG@E could replace some poles. Peak wifi…read morenoted this and tried to contact us to check if they could help. Of course, with NO electricity, they could not. When power was back on we emailed back what had happened. They then thanked me for the feedback. That has been true of all their services. We love them.

Great efficient, and knowledgeable service. Would definitely use them again if I needed help.read more

I just went in there to pick up my phone and instead of helping me they made me stand there for 45…read moreminutes so I left terrible customer service

Went to this store for an upgrade. My experience went well in the store and the salesperson was…read morevery helpful. All was going great until I got this text thanking me for purchasing "Protection360." Not only did I not purchase this service, but I was never asked by the salesperson if I wanted this. I only found out this service was added because of this text! I am very furious right now that this was snuck into my bill! After seeing this text, I do not recommend this store anymore. If you bought a phone from this location, I HIGHLY recommend you check your bill to make sure no unwanted service was added onto your bill. Going forward, I will only buy my phones online.

These people are a scam. Be very careful They will charge…read moreyou to check on basic offers from Verizon or to order a phone because they don't have the phone you need.

Nick Heredia was a great sales rep on Friday. Erick Martinez did a quick and helpful follow-up this…read moremorning regarding an email sync issue. Great service.

I bought one of the fancysmancy refrigerators with a tablte embedded in the door. Sure, it was a…read morelark. An impulse buy as Sears was having a great sale as it closed its doors. But (giggling) it is kinda life changing. A technician is sent out to the house to show all the bells and whistles. Get connected to the internet so they weather, your daily appointments etc. show up. HelloTech is the vendor Sear's uses. Peter was very friendly, very knowledgeable and easy to reach. He was very kind to phone technician at Samsung. (Those people make my head explode.) Peter is calm and able to explain things to my low level of comprehension.

Chris was extremely nice and did an amazing job! He asked me what I thought of the placement at…read moremultiple steps to make sure it was what I wanted. Overall, such a great guy who did great work. Thanks Chris!

Great service. Amazing company and great prices. Conner was very was professional and polite and…read morehelpful.

After 5 years of doing business, I am VERY unhappy with the service I have received from Duplicated…read moreBusiness Solutions and in particular, Kurt Hadick. I was at the end of my copier leases, and I was told to write a letter of intent to stop. I did that months ago, sent it to Kurt, and he said I didn't send it to the right person. More money down the drain. What is sad is that Kurt says Duplicated has hundreds of old copiers in their storage unit... So many that they couldn't come and get mine while I pay off the last payments. I'm sure many of the copiers in there have local businesses paying payments on them while they sit and collect dust. What a waste of resources. Where do these copiers end up? Poisoning the landfills... The bottom line is: do not lease a copier for your business!!! Everyone told us we needed the latest and greatest to look professional... That's a bunch of baloney. You will be trapped in a never ending cycle of monthly payments and never own anything. When you cancel the lease, the only way out is to pay thousands of dollars to buy the old copier you have already paid for, over and over again, or get another lease. They wrap all the costs and fees back into the next copier and you end up in a never ending cycle of exorbitant monthly charges that will never end... If you really need to look professional, buy a good business copier at Costco every five years and you will save a ton of money and get the latest technology. Stay away from Duplicated. Stay away from copier leases!!!!!!

The technicians Sammy and Ramon were good and knew what they were doing though one of them had to…read morecome back and install the correct mount for the dolby atmos sound bar when we advised them that they did not put it the right way. Their boss did bill me for a lot longer they were actually here . They charged a total of $555.90 to mount two TVs on the wall and one one with a sound bar hooked to it. When asking for a quote from them DO NOT FALL FOR LOW HOURLY RATE,ASK THEM HOW MUCH TO MOUNT TV ON THE WALL,SEND THEM PICTURES!

Incredibly impressed with their work! At first I was reluctant to use their service because I felt…read morethey charged too much per hour, but after watching their precision, them supplying the correct cords and their professionalism, it was worth every penny! They did an excellent job installing our TV mount and TV. Lou and his Techs were friendly and true experts in the field. They kept the area clean and offered helpful advice when I needed it. It was clear they took their work seriously. I highly recommend using

I called the phone number and talked to Brian. He was very knowledgeable and professional. He told…read moreme that he would work on my computer to figure out the problem and then fix it. I dropped off my tower only and they took care of the rest. I got a call short after to tell me the issue and what they will do to fix the issue. I got a call to pick up and they went over everything they did and my machine is running 100 percent better. They even told me some thing I can do to add life to my system without trying to push me to buy. I highly recommend this company great service easy to understand. THANK YOU SO MUCH.

Brian and his assistant Lito were very professional. They responded within 30 miunutes of our call…read more,diagnosed and fixed our networking problem today. They were very considerate about our concerns and went above and beyond to fix unrelated issues which our computers were having. We highly recommend their services and we will always use them in future. Thank you Brian and Lito!

NEVER GO TO THEM!! RUN FAR AWAY!!! The owner is a f***ing piece of shit! I gave him my computer 1…read moreand a half months ago asking them to replace my laptop keyboard. They said it would be easy and $300. I told them to go ahead and do the work. Then, 3 weeks ago, I call them for an update and the owner kept hanging up on me and telling me that they had to order the part. I asked him why they had not ordered the parts yet and I never got a call back from the owner. Then, I called last week to see if it was done and they said it was finishee. My husband went over there to pick it up today and he told me they never did any work on it. They claimed I said the part was too expensive. I don't know if they're mixing me up with someone else, but it also doesn't make sense to just keep someone's computer for over a month and not do any work. The owner is a lazy ass coward who doesn't want to take responsibility for his own behavior. I can't believe they've been in business for 25 years if this is how they treat their customers. I'm so glad I'm getting my computer back from them so that I can take it to real professionals instead. Update: I talked on the phone with the owner again and this time he told me the part never came in. I told him that's not what he has told me. He then argued with me and then hung up on me.

The elderly gentleman took liberties with my computer without advising me first. He charged me too…read moremuch for the program damage he caused. I'm still trying to get it straightened out. I ask him to get it past the Home Screen which he did (thank you) but I didn't ask him to delete vital programs. He called it "doing me a favor." Sorry, I hate giving negative feedback, but I don't see it as a favor.