Went in for a service quote and met with Mike, incredibly helpful and very informative! Highly…read moreRecommend!

Our experience with Campers Inn of Leesburg was hands-down one of the worst service experiences we…read morehave ever had and one of the worst I've personally experience in my 38 years on this planet. Grech (our RV brand) connected us with this location back in December after a Texas dealer could not complete the required repairs to our unit after it sitting there for 3 weeks. We were scheduled to drop off our van on a Monday, only to be called the Friday before and told not to come because they "didn't have all the parts." This was despite the fact that those parts had been delivered on January 7th and receipt acknowledged by this location. They claimed for days they never received our replacement door which was the biggest repair we needed. Grech had it built and shipped to their location for installation. This door was shipped ahead of time, clearly labeled and confirmed as ours. Campers Inn then: * Spent days insisting they never received it * We had multiple staff members deny its existence and literally gaslight us * The woman working in parts the day we dropped off was so unapologetically rude to us and very upset when we asked about it * Only to finally find out that they installed OUR door on another customer's van due to their negligence. That admission came only after Grech escalated the issue to Campers Inn's sales manager, Tyler. Once Tyler was involved, we finally began receiving updates--something we had been repeatedly asking for with little to no response prior to escalation with their service department. We specifically asked both David and Michael to provide daily status updates because we are traveling the U.S. full-time and live in our van, meaning we had to stay in a hotel while our unit was in their possession. We need to make appropriate arrangements and we had a friend's wedding that same weekend. Despite explaining this clearly, there was no sense of urgency or empathy. Instead, Michael spent 10 minutes complaining about how difficult Grech is to work with, repeatedly stating that all of the issues were "Grech's fault," rather than focusing on resolving the situation or communicating with us. He also spent another 5 minutes badmouthing the management of that location saying this is also their fault because they interacted with Grech directly. Because of Campers Inn's mistake with the door, we now have to wait another three weeks for a new made-to-order door to be built and shipped. So with shipping, at least another month. Our interactions with Service Manager David Sapp were particularly troubling. David demonstrated zero customer service awareness and spent the majority of every interaction explaining what he was not responsible for and what was "not his job." Literally his words every time. He appeared largely clueless about the status of our unit, parts, or repairs--yet somehow had no problem calling us simply to tell us not to show up for our scheduled appointment. At one point, David spent over 30 minutes explaining that it is not his job to know where parts are, find parts, track parts, or assist in obtaining parts, stating his "only" responsibility is checking customers in and out. In my mind, parts and service should be working in harmony since these two these logically often go hand in hand. This attitude perfectly encapsulates the dysfunction of this service department. It gets worse. The first night our van was there, David left it unlocked with the keys inside, despite us explicitly telling him multiple times at drop-off to make sure it was locked. All of our personal belongings were inside. At 10 PM, we had to remotely lock the van from our phone. The next morning, David texted us in a panic because he couldn't find the keys--keys that he himself had left inside an unlocked vehicle. (Now this honestly makes me giggle because what a foolish mistake.) Communication throughout this process was abysmal. Phones go unanswered. Messages go unreturned. Information constantly changed depending on who you spoke to. To make matters worse, the parts and service staff openly bad-mouthed their own management during interactions with us, which is wildly unprofessional. When my husband finally picked up our van yesterday afternoon, we found: * Lithium batteries dangerously low at 35% despite us leaving the battery kill switch off and no electrical work being done. Seriously guys????? * A toilet seat bolt that was claimed to be fixed twice, but was not done at all nor their responsibility (per David Sapp) * Being told at pickup that the technician "didn't have time" and had already left for the day even though our unit had been there Monday - Friday. We literally just need it tightened or the bolt replaced. The most minuscule repair, they couldn't accomplish. I would never recommend this dealership to anyone. We have had far better experiences at General RV in other states. We will never bring our unit back here. Absolutely not.

Came here today looking for a cap for my truck. I found them through Craigslist. After…read morecommunicating with them they confirmed that they did have one in stock for my truck. So I drove the 1.5 hours to get there. Overall I did get the top and they did get it installed and lights hooked up. The price was good enough to make the trip worth it. The sell seconds and customer returns so that is the reason for the price. It fits looks very close to my truck color and fit the budget so I am happy.

If you're looking for a truck bed cover or topper this place is where you'll find it. Nice actual…read moreworking displays and lots of actual products to touch and feel so you know the kind of quality you're getting. Randy and Andy are here every day and they'll get you what you're looking for.

Florida utility trailers is an outstanding business. Their customer service is excellent and I wish…read morea lot of other businesses treated their customers with this kind of appreciation. Their service department has repaired everything I have put in front of them. Also they do not try to nickel and dime you like some businesses. They give you a price up front for the work that needs to be done and they stick to it. They have a very knowledgeable and friendly staff and are very good at finding solutions when no other companies can help me with my problem. I highly recommend for parts, service and advice. They have also built custom ramps and done repairs to my trucks with a short moments notice. I recommend not wasting your time with other companies that put you on the back burner. This company gets the job done and they get it done right.

David's trailers is my go to when I need my boat trailer serviced. Always quality work at a fair…read moreprice.

Told me over the phone a 5x8 Triple Crown trailer with 2' mesh sides was around $1.547.00…read moreI went there to look at the trailer, decided to make the purchase. When they wrote up the invoice for $1825.00 i ask why so much more than what they had listed on their website, they told me they just had a price increase and have not updated their website. I later found out i can go to any other dealer that sell Triple Crown Trailers and purchase a 2026 Triple Crown Trailer 5x8 2'M Utility for $1.560.00 and as low as $1.400.00 it pays to shop around, mine was more of a impulse purchase that i highly regret.

Stopped in needing parts and I wasn't sure what I needed they were friendly knowledgeable, and got…read moreme on my way quickly at a great price

I came in looking for a trailer for my kayak. I just got a newer Ford Explorer, and I didn't want…read moreto car-top my 13' kayak, anymore. I did some research and found that they were a magic tilt dealer, and began some research. I stopped in to talk with someone about it and I was met by Jimmy. He was extremely helpful and understood what I was needing, as I go to freshwater and saltwater with my kayak. He turned me on to another brand that they carry called Yacht Club. I got the WCA112, and let me tell you, it's the bees knees. All aluminum, so it's really light, but also tows really well. Easy to backup, and what's even better, the way the bunks came stock, I didn't have to change anything. I was able to slide my kayak right on top of it, and have no issues what-so-ever. Jimmy was not only helpful on the needs of my situation, but he understood budget and not only aligned me with a great product, but it's priced right! I'd fully encourage anyone in need of a boat trailer to stop in and talk with them. They've got a wide selection of trailers, not only for small personal water crafts, but all the way up to triple axle beasts for those bigger boats. Also, if you're looking for parts, they've got them. You'll be ready to go in no time!

The only place to go with your trailer. They took my trailer and made repairs same day. I couldn't…read moreget it in anywhere else for a week. They answered so many questions just on the phone too and showed incredible knowledge. Highly highly recommend

From the owner: At Packard's of Florida, we believe everyone should have the opportunity to own a quality trailer…read moreat a fair price. Packard's of Florida is a family owned business that is proud to celebrate over 30 years of service. We offer a large selection of Dump trailers, Equipment trailers, Enclosed Trailers, Car Haulers, and Utility Trailers as well as custom build orders. If you don't see what you want here, ask us, we can get it built for you. We take pride in all of our trailer products and strive to make your experience with us a satisfying one. We look forward to serving you with all of your trailer needs.

southeastern trailers will bend over backwards for you. That's what they have done for me. I'm on…read moremy second trailer with them and one open and anytime I have a question or anything goes wrong with my trailer. They are Johnny on I do not work for them. I am not paid by them. I am sincerely a customer that tells you these guys are great

Southeastern Trailers was awesome. They had the trailer I wanted in stock. They hooked it up for me…read moreonce I got a hitch. There was a backlog due to the pandemic. I had the trailer 6 months and never used it for travel. It was more for storage. When things got tough in the pandemic, Southeastern Trailers bought back the trailer from me. I will definitely go back when things get better. Thank you guys