purchased new off lot, 2026 Nexus Viper 29' coach. refrigerator will not close without slamming…read morevery hard, overhead light by windshield will not turn off. They called and wanted a review of their service and when we started to voice our complaints about the above issues, they hung up.

Chris and the entire staff in the parts department were awesome!! Extremely knowledgeable and…read morehelpful. Chris went way out of his way to make sure I had everything I needed for my repair project. It's safe to say, they know more about my RV than I do. And I've had a few over the years. I'd drive past a dozen places, to come back to this one.

Customer Oriented, Knowledgable and Professional Staff! Ask for Shaun in Sales! Shaun finds the RV…read morethat fits your needs! Shaun makes your buying experience Fun and Hassle Free! Great Prices with a Wide Variety to Choose From!

From the owner: Sales and service for Rv’s. Consignments welcome.read more

Our experience with Campers Inn of Leesburg was hands-down one of the worst service experiences we…read morehave ever had and one of the worst I've personally experience in my 38 years on this planet. Grech (our RV brand) connected us with this location back in December after a Texas dealer could not complete the required repairs to our unit after it sitting there for 3 weeks. We were scheduled to drop off our van on a Monday, only to be called the Friday before and told not to come because they "didn't have all the parts." This was despite the fact that those parts had been delivered on January 7th and receipt acknowledged by this location. They claimed for days they never received our replacement door which was the biggest repair we needed. Grech had it built and shipped to their location for installation. This door was shipped ahead of time, clearly labeled and confirmed as ours. Campers Inn then: * Spent days insisting they never received it * We had multiple staff members deny its existence and literally gaslight us * The woman working in parts the day we dropped off was so unapologetically rude to us and very upset when we asked about it * Only to finally find out that they installed OUR door on another customer's van due to their negligence. That admission came only after Grech escalated the issue to Campers Inn's sales manager, Tyler. Once Tyler was involved, we finally began receiving updates--something we had been repeatedly asking for with little to no response prior to escalation with their service department. We specifically asked both David and Michael to provide daily status updates because we are traveling the U.S. full-time and live in our van, meaning we had to stay in a hotel while our unit was in their possession. We need to make appropriate arrangements and we had a friend's wedding that same weekend. Despite explaining this clearly, there was no sense of urgency or empathy. Instead, Michael spent 10 minutes complaining about how difficult Grech is to work with, repeatedly stating that all of the issues were "Grech's fault," rather than focusing on resolving the situation or communicating with us. He also spent another 5 minutes badmouthing the management of that location saying this is also their fault because they interacted with Grech directly. Because of Campers Inn's mistake with the door, we now have to wait another three weeks for a new made-to-order door to be built and shipped. So with shipping, at least another month. Our interactions with Service Manager David Sapp were particularly troubling. David demonstrated zero customer service awareness and spent the majority of every interaction explaining what he was not responsible for and what was "not his job." Literally his words every time. He appeared largely clueless about the status of our unit, parts, or repairs--yet somehow had no problem calling us simply to tell us not to show up for our scheduled appointment. At one point, David spent over 30 minutes explaining that it is not his job to know where parts are, find parts, track parts, or assist in obtaining parts, stating his "only" responsibility is checking customers in and out. In my mind, parts and service should be working in harmony since these two these logically often go hand in hand. This attitude perfectly encapsulates the dysfunction of this service department. It gets worse. The first night our van was there, David left it unlocked with the keys inside, despite us explicitly telling him multiple times at drop-off to make sure it was locked. All of our personal belongings were inside. At 10 PM, we had to remotely lock the van from our phone. The next morning, David texted us in a panic because he couldn't find the keys--keys that he himself had left inside an unlocked vehicle. (Now this honestly makes me giggle because what a foolish mistake.) Communication throughout this process was abysmal. Phones go unanswered. Messages go unreturned. Information constantly changed depending on who you spoke to. To make matters worse, the parts and service staff openly bad-mouthed their own management during interactions with us, which is wildly unprofessional. When my husband finally picked up our van yesterday afternoon, we found: * Lithium batteries dangerously low at 35% despite us leaving the battery kill switch off and no electrical work being done. Seriously guys????? * A toilet seat bolt that was claimed to be fixed twice, but was not done at all nor their responsibility (per David Sapp) * Being told at pickup that the technician "didn't have time" and had already left for the day even though our unit had been there Monday - Friday. We literally just need it tightened or the bolt replaced. The most minuscule repair, they couldn't accomplish. I would never recommend this dealership to anyone. We have had far better experiences at General RV in other states. We will never bring our unit back here. Absolutely not.

Went in for a service quote and met with Mike, incredibly helpful and very informative! Highly…read moreRecommend!

We truly had a great experience buying a Coachmen Apex Nano travel trailer from Giant Recreation…read moreWorld in Winter Garden, FL! We live in Navarre, FL, so most of the process was done online and over the phone. We initially were a bit hesitant because of this, but the paperwork process was super smooth. Our salesman, Ron Newsome, along with help from James Thorpe, made things incredibly easy. Although I had done some research, not having seen the trailer in person also made us a bit nervous. But I was assured along the way that they would do what they could to make sure we were happy with our purchase. Once our paperwork was straight, we set up a date and drove all the way from Navarre to pick up our RV. We arrived late for our walkthrough, but Karen was standing by waiting for us and did a wonderful job showing us the RV. After that, we went to see Brandon in finance, who had everything ready to go! While we did our walkthrough, a gentleman (wish I remembered his name) from the service department expertly installed a weight distribution hitch on our vehicle. He later gave us a few great tips on connecting and towing our trailer. The team at GRW made the trip completely worth it. Everyone was extremely friendly and helpful. We were impressed with the facility and RV selection at their Winter Garden location. We highly recommend GRW for any RV purchase or needs! - Fernando and Myriam H.

We had an incredible and easy experience renting with this company. After several failed attempts…read moreat renting through websites like outdoorsy and RVers we came up empty handed and frustrated. We googled rv places close by and found these guys. They're a locally owned business that offers both for purchase and rentable options. We opted for the coachmen leprechaun rv that slept 5 of us very comfortably. The process was smooth, educational and comparably priced to others out there. The rv was clean, in good condition and ready to go. Pick up takes about 30 minutes due to instructions and ensuring all rules are known. The drop off took 1 min. Park, drop the keys and go. We'll be back!

Our whole experience buying our first RV was wonderful. Diana was helpful, knowledgable and…read moreprofessional During negotiations and our first test drive. Luis was amazing explaining all the ins and outs of our Unity from chassis to shower and sooo much in between -Not that we remember it all but we took a lot of notes! And last, but not least, Devon was very kind and flexible when we needed to change our delivery time more than once. She was "johnny-on- the- spot" to make sure we had everything we needed before we took our new baby home. Thanks to everyone from Rey and Karla Campbell

The overall experience was really smooth very helpful. We actually worked with them living two…read morehours away, showed up the RV was ready to be looked at walk-through, which was done very well in details and then the rest of the process was very very smooth actually moved our trailer that we were trading in very close so that I could clean it out and get ready to leave. Would definitely recommend LaMesa. They're amazing. Extra special touches I love the welcome sign that was in the foyer and at our RV, walking in our specific family by name!!

Great service. She made it everything looks so easy and made me comfortable.I highly recommend this…read morebusiness

Scumbags. Sent me out the door with a broken air conditioner on a $22,000 RV in the state of…read moreFlorida where air conditioning is required. These loser people deserve to cook in this RV they sold me with bad air conditioning despite us telling the walkthrough agent the air conditioning wasn't working. I'm seriously upset and nothing these FOOLS can do will solve it. DONT BUY YOUR RV HERE YOUD BE BETTER OFF AT CAMPING WORLD TWO DOORS DOWN THE STREET!

RVs are pricy, they are upfront on cost and have an honest explanation of all needed work. Gimme…read morehonest pricing every day.......downside? Lead time.

THINK TWICE BEFORE BUYING A USED RV FROM HERE. I bought a 2024 Thor that had very low mileage on…read moreit. The day we left with it we had water coming in under the slide, broken water heater that was spraying water outside of the water heater (the main valves to the water heater were off so I am assuming the issue was known), after the first rain we noticed more water than just under the slide and realized water was coming from the ceiling, the macerator was not working from the bathroom, and the fridge was not cooling completely. These are not things you can notice during the walk through except maybe the water heater but we did not know the valves were off to the water heater until we went to use the shower. I took this camper to my local Blue Compass due to the fact that i drive over 2 hours to buy this one. My local dealer confirmed these issues including needing a brand new fridge, damaged water heater, leaking roof since it was not sealed prior, new slide seals (found a birds nest inside) and a clogged macerator. Luckily I purchased an extended warranty which covered the refrigerator and the water heater, but the rest of the items were now my expense. Although this camper was used, I still paid a SIGNIFICANT amount of money for it to have all of these issues. I did reach out to the Sales manager in Orlando named Ashlynn but she never would get back to me on the issues. I then reached out to the General manager, named Cindy whom also never bothered to reach out to me. My local Blue Compass advised me that these are issues that their location would not have let go. I am very upset that no one felt the need to contact me at all even if it was to apologize or even a simple "we can't help". All I got was crickets. When I traded my previous camper, I was aware that a part needed replacement and I did my due diligence and ordered the part and had it delivered to them so that my camper was in full working order for them to re sell. I spent $600 just to ship that part because it was the right thing to do even though I got a very low offer on my trade as it was. If you still feel the need to shop here, the only great quality they have is their Sales associate Melissa Salmons. She was wonderful and even tried to help with these issues, but they were out of her hands.

Had an amazing experience at Rv Sales Of Orlando, The…read morequality and care the sales team does to ensure your comfortable and happy with your purchase is what drove me to go with them. No tricks or let me get my manager gimmicks. Only wholesome family ran business with clear and honest procing

I was soooo scared to get ripped off because I thought of RV salesmen as equivalent to car…read moresalesmen. And you know that reputation. Fair prices, friendly customer service and helpful advice was what I experienced. Wow.

Very good sales and service . Campers are in terrific condition when picked up. Salesman answer you…read morecalls when you are confused as to set up or break down. Would recommend this company for new or used vehicles.

First let me apologize for not doing this sooner as they richly deserve it. My son was getting…read moremarried in June and due to Covid it had been postponed a couple ov times. At the LAST minute they pulled off a miracle and in 24 hours had the patio cleaned, roped off, and prettied up for the ceremony. We had a lovely ceremony in the patio with pizza and a bonfire later. They could not be any more helpful or friendly, especially Lisa and Jeff (I think). They deserve more than 5 stars. You will love it there. Joyce Kegley

This was an amazing experience. Tom, the location manager was absolutely perfect! I had been…read morecommunicating with Tom for the past five weeks. Scheduling, ordering the parts that were back ordered and constant communication with each other regarding the parts coming in on time the whole experience was great. I arrived the night before, and I was able to sleep in the motorhome so once they opened, I was able to get in right away. He even had some parts shipped to his house for our Monday morning appointment. The technician which, unfortunately I don't remember his name, but he was superb. Immediately got on my motorhome and just worked methodically all the way through. It was very nice because they have a sitting room in the garage area where I could sit with my three dogs and watch very comfortably. Now I have to say in route from Naples to Bellevue I had a heck of a time driving. My motorhome drifted left to right and took every contour in the road and I could fill it. Particularly when an 18 wheeler will go buy me. It would push me then it would pull me back-and-forth making it a very difficult drive and of course nerve-racking. The technician knew exactly what I was talking about installed additional equipment and made the necessary adjustments and then we went for a ride. Just the technician and myself and Ani issues we were discussing pulled over on the side of the road. He crawled up underneath and made an adjustment and then back on the road and it was as if I was driving a completely different motorhome. After dropping the technician off at the shop and of course paying the bill and driving back home down interstate 75 it was absolutely amazing! I was literally able to drive with one hand on the wheel, which I know is not right, but it was just to show what an amazing change. So what was done? I had four new shocks put on, airbag stabilizers and the best thing was the steering arm stabilizer, which is like a giant shock absorber that reduces over correcting and makes the entire motorhome handle differently. My thanks to Tom and the technician for doing such a wonderful job, you have changed my traveling lifestyle.

From the owner: We are changing the RV service industry…read more Our RV Services include: alignments, oil changes, generator service, battery service, tire change/balancing coming soon. Our RV Products Include: Safe T Plus, Koni Shocks, Sumo Springs, Sway Bars, Trac Bars/Radius Rods, Air Bar Products, and Better Ride Products