Twice I've been here this week, twice we received poor customer service. The young man there doesn't seem be personable/& lacks people skills. But my husband observed that he seemed to be more attentive to the locals or his peers more, I suppose we appeared to obvious travelers/tourists although I always thought we blended in better here than Cali. Both times he didn't give me utensils nor napkins, didn't ask if I wanted my Costco muffin warmed (the Kirkland label on muffin containers & microwave were visible). The hamburger/only other food establishment was gracious & offered me utensils & napkins. Just his tone when my hubby asked him a question was rude as if were bothering him.
They need more food/a cafe place like Starbucks in this hotel. Though this place had healthy drinks, juices sandwiches but customer friendly service matters to us so pass on this when im doing week sessions with my doc. read more