I loved Fry's, I have shopped there for every since they have been opened in Apache Junction. I have never had a problem with shopping there. And I was never worried about my safety. But on 3/5/22 that changed everything. I had order over $150 from their Deli department for our Adoption party that day. I showed up to pick my order up that was supposed to be ready by 11:30am. I walked up to 2 Bakery associates that were just standing there talking and asked them where I would get my order. They said to go to the Deli. I went to the side of the counter and told them I came to get my order. I notice an associate was making trays behind the machines that slice the deli. But she looked at me and gave no response. I was told by all 4 associates working in the deli that I needed to take a number. So I did, they were on 18 and I was number 27. I was not very happy, waited there for over 30 minutes to get my order. Once they brought my order up, I realized they had only made 4 trays not 5 like I ordered. I was told by the gentleman that was helping me, that I didn't order 5. Then we figured out the last one was on the back page and was never made. He stated that he has never made one so he will have to get his manager. I asked for the store manager and he said can I get you the Deli manager. I replied yes but I would also like to see the store manager. The Deli manager comes up and reviews the order form and also agrees that the 5th tray was never made. She offered to make it for me but it might take awhile because she has never made one. The store manager comes up and I'm explaining what has took place and questioned her about having to wait thru 11 people before getting my order for the party. And that one tray was never even made. Her response was shaking her head up and down and she told me to that why would not charge me for the one that tray they did not make and they would make it now. By this time my party had started and there was no food there yet. The store manager said why don't you go check out and I will bring you the tray. As I turned to go check out, a customer that had no part of this conversation , told me to give it a rest and went in front of me. I said it was really none of this business and that he was the one with a Adoption party going on with no food. He called me a XXXXXX XXXXX and turned around grabbed my cart with both hands and shoved it into me. As I was walking in front the the customer serviced, I yelled and asked for someone to call security and the cops. Not any associate or customer came to help. It wasn't until I was up out the self check out that anyone responded to me. Mean while the guy left his cart and left out the store. There was one lady up there that asked what was wrong and asked me if I wanted the police called. No one took this seriously, No one wanted to deal with this, no one had me sit down, give me water, or even willing to pull tape to see what occurred. Security did show up for at least 5-10 mins, and they have security there every day. So what was the difference now? Why wasn't this taking seriously? Were is compassion for human being? Not in this store. read more