Every time I go to CVS it is understaffed and there are huge lines. today I was there at 7 PM…read more There must've been 20 people in line to check out and one cashier. I asked for the manager and I said "do you see a problem here?" and manager says " no I have no idea about any problem " and I said "how about the long line why don't you hire more people to staff the store to increase your customer satisfaction? " I said it was unacceptable and he just shook his head and smiled at me. I miss the Rite Aid stores. The service was better. CVS is cheap on investing in the proper labor. Before waiting in line for checkout with the cashier, I tried the automated checkout. I was actually trying to give CVS more business, and I had more purchases than would fit on their tiny little automated checkout counter. The cheap paper bags fell on the floor and broke so I said " I don't want all of these things. I just have to buy one medical supply for my daughter" that put me in the 20 line purgatory behind all the people. All the manager could say is why don't you use our automated checkout? I tried to explain to him why the automated checkout did not work mind you I have a computer science degree this is not user error. This is incompetence understaffing, and no understanding of customer satisfaction.

Came here to pick up charcoal tablets and they had it beautifully! Good for digestive system plus…read morepurification of the body! Keep up the good work!

They are very professional and efficient. Would highly recommend. After going through a bad…read moreexperience with another pharmacy I was so impressed by their ability to deliver excellent results. Thank you

I went into this Walgreens to pick up EMERGENCY Diabetic meds as my GL spiked, plus it was hot…read moreoutside. Was having a ned emergency including headaches and loss of vision. I WAS TREATED AS AN UNLIMITED ATM. Finally got the Novalog, however was unable to get the needed needles to inject the life saving insulin. 1 week later, Zero followup from Wallgreens. Oh did I mention I was told to come back in 1-2 hours since they was going to lunch? I remember Walgreens "lunch counter" getting shakes and Icecream. Today's mentality is Walgreens take your and your insurance's money, then you get attitude of how the patient should be thankful we are allowed to shop there. I have tons to say. However, NEVER allow anyone to bully you or make you feel you are inferior and the patient/client needs to earn or accept poor service. 1726 Superior Ave Costa Mesa, CA 92627 Should have STAYED a TOWER RECORDS.

The staff was nice and the food was good. You have to sit outside. It can be loud from the airport…read more There are only a few parking spots.

Um...quite possibly one of the best bbqs' here in the county …read more. and best kept secret, so

The turkey sandwich here was really tasty & healthy at the same time, which is awesome. The guy…read morerunning the store was super personable and very hard-working filling multiple (as in, all of them) roles by himself. The vibe was super charming on the Balboa Peninsula and some people that eat here act unassuming and then walk into cars with the futuristic doors and speed away. It's a very unique spot here with really good food!!

It was a cute little market but I wouldn't get a sandwich from here again. We both got the turkey…read moresandwich bread was dry and stale and the sandwich didnt have much going on. I mightve ordered the wrong thing on the menu so it's worth trying something different, but I wouldn't crave the turkey sandwich again!

Huge shell gas station! Not use to seeing shells this big around beach communities so it was very…read moresurprising seeing one this big in size. Very clean gas station and all pumps in working condition. They offer diesel gas as well! Overall had no issues coming here!

I have such good feelings about this Shell…read more I was on my bicycle and stopped in for water. It was a 85-90 Degree cycling day. I came off of the Back Bay Loop. They had a sign pole outside to lock up my bike (not a bike rack) and did not have much of a water selection--it's a small convenience store. But I got the last Fiji Water. But the clerk here last Sunday afternoon was as nice and friendly as you get at a gas station (really nicer than most businesses)--Why can't they all be like that?! (I can tell you why but it won't be politically correct.) Maybe he was Mr. Shell the owner and happy with his gas profits. Super nice talkative guy! Bathroom required a key on the wall and was good for a Number 1, but I would not do a 2 here unless an emergency. They have 2 pumps--a whole Island that are getting ready for Hydrogen. Just gave me a good feeling to be here. I will stop in again. Hope that same guy is there.

Jacqueline wouldn't let me use the restroom until I made a purchase had to make it before hand was…read morein the middle of a conversation the entire time with one of her coworkers and with other customers coming in. As I was purchasing my Chapstick, a lady came in to use the restroom. They did not make her make a purchase beforehand. She happened to also be Hispanic so maybe it's a race thing and when I asked, you're not gonna require her to make a purchase, they just kept don't worry she'll make the purchase. . So she had to wait for me to get done with the bathroom had plenty of time to make a purchase, but was not required to . Not only were they not kind enough to open up their restroom, but they are racially profiling . Not good people

AN INCIDENT OF ATTEMPTED ELDER ABUSE, BULLYING, COVERED UP WITH DENIAL…read more I was told by a man at this Chevron that I would have to agree to give a $30 tip for his workers on a $200 interior detailing. The cashier told me that didn't sound right, that most people left 10% and it was always their choice how much to tip. When o told the man what the cashier said, he said, alright, make it $20. Then the manager was notified and the man said, "It's her choice , I didn't say how much to tip." So, I got targeted, probably because I'm 72 and was with my autistic son. The man was rude to my son, roughly telling him to get out of the car. The man told how much to tip and then the man played innocent when confronted by the manager. No one apologized, I left a $10 tip because the other workers shouldn't be stiffed because of that man. All in all it was a very depressing experience. *********************** UPDATE: Chevron's response and my response: On Feb 18, 2025, at 11:36AM, Consumer Connection Center: Dear Marshall, Thank you for your patience while the relevant retailer or marketer reviewed the information you provided for this independently operated station. Here is their response: It appears there has been a misunderstanding. Our intention is not to exploit customers, as we value repeat business. The manager clarified that tipping is optional. Typically, there is an additional charge for incidents involving vomit. Please be assured that we do not impose charges for tips We appreciate you bringing this to our attention, and we sincerely hope to have the opportunity to serve you again. Sincerely, xxxxxx xxxxx Consumer Connection Center Specialist Chevron Products Company, a division of Chevron U.S.A Inc. Dear xxxxxx / Chevron Customer Center: There was absolutely no misunderstanding. The man lied to the manager. The man told me several times I had to agree to give a $30 tip or he wouldn't clean the car. He used a gruff tone of voice. He asked where the weather tech mat was that I said the vomit landed on. Most of the vomit landed on the weather tech mat. I told him it was at home, that I had cleaned it myself. I just wanted the carpet shampooed. He did not have to clean any vomit because I had already done that. (With disinfectant). He absolutely made clear so that I understood he must be paid $30. Then he lowered it to $20 when I told him the cashier said this was not normal, that customers get to decide. Then he lied to the manager and repeated what I told him the cashier said: "That customers get to decide what tip they give". The dishonesty is the second problem. You calling it a misunderstanding is a third insult. I did not misunderstand. I think that he figured a 72 year old single mom was the perfect mark that he could intimidate. He was intimidating. He made very sure I understood him by repeating himself. He also scared my disabled son by gruffly telling him to get out of the car. You are defending a very dishonest mean, greedy person. One day you might find out that he will cheat you like he tried to cheat us. I would gladly take a lie detector test regarding this incident. I should have called the police instead of complaining to the on site manager. It is my understanding that if a car is exceptionally dirty, and ours was not, that any extra charge would come from the upfront quote for the job itself, not in a secret on the side demand for a larger than normal tip. I will add my answer to update my Yelp review so people can see how this kind of thing gets swept under the rug and called a misunderstanding when it was actually a bully attempting to rip off an elderly lady and her autistic son. What kind of person tries to scare senior citizens and autistic people to get a bigger tip? I told the cashier I don't think the man would talk that way to a young rich executive. It was sad and hurtful and I was afraid when I reported it because the man was so mean I feared he might take revenge. Here is a photo of the weather tech mat that I cleaned myself. My son threw up Chick Fil A nuggets that he drank too much soda with. I told the man I cleaned it myself and left it at home so it wouldn't be in the way. I wanted the carpet shampooed. The man specifically asked me where the mat was because I told him the vomit landed on the mat. The mat was at home. I cleaned it. This was a case of elder abuse and bullying and then lying when caught.

One of the few places that you can grab emergency supplies from near the pier. Cereal, milk, eggs,…read morebread, even beer or cigarettes. It's not cheap, but neither is land here. Everyone has to pay their bills. To the other reviewers: If you can't afford the prices, then take a drive somewhere else, but don't blame them for providing a much-needed and popular service. Staff is friendly and helpful. Very much a local spot, but they also sell firewood for the fire rings! Hurrah!

This is a terrible business with worse business people…read more They have no sense thats why these reviews are so low

Suzanne the pharmacist is the best. Old school pharmacy with great customer service. The whole…read morestaff is great

I was staying in Newport Beach and needed some extra sunscreen - enter Balboa Pharmacy. I was…read morewalking around exploring the area and noticed this place on one of the corners - seemed like divine intervention, so I went in to check it out. The pharmacy has most of what one would expect at an indie. There was a selection of OTC meds, sundries, toys, as well as some souvenirs. I was able to quickly find what I needed - the whole experience was seamless and I was out the door before I knew it. Staff was friendly - while they don't have a super large selection, it seems like a good place to get something in a pinch. It's also nice to see a neighborhood pharmacy so embedded in their community - in these days of slashing reimbursements, independent pharmacies are becoming a rare commodity. Worth a stop in if you're in the area.