Unprofessional. The…read morefirst time I called, Annette put me on hold and then hung up on me and never called me back. I called back and expressed that I wanted to get a water filter system installed and I wanted a water test that will cover everything that it will need for me to install a water filter test. I also expressed that I was not sure that test will cover that but I needed the one that includes everything such as iron and bacteria. Annette charged for a bacteria only service for $210. As a professional, Annette should have informed me that since I was unsure of what was all required for the test, that they will not be able to provide me a service until o can be sure of exactly what test I needed. Instead she decided move forward with a bacteria only test. Also, I had to follow up with the company for my test result. They did not send it to me. I also emailed them back about this disconnect between my request and the service I received and there was no response. I called them back and spoke to Annette. And her response was I should have asked another company to do the service and she can offer me another test for an additional cost. She did not acknowledge that fact that she should have detoured me from their services because neither her or I knew the service I needed. Instead she made the assumption that I needed bacteria only.

The team at Valley Pump, Kara and John are top notch they provided me assistance that no one else…read morein the area could. They spent time researching for a product I was in need of. I'm especially grateful for their efforts. They saved me big bucks.

100% recommend David Suarez of Dave's Plumbing. Dave is professional, honest and very knowledgeable…read morewhen it comes to repairing, replacing and installing. Dave's prices a very reasonable. I had a whole list of things my husband and I had been putting off. Dave came by and gave us estimates so we could decide which items were a priority. Dave is also able to do any electrical and drywall that might be required when repairing and installing.

Dave came out right away, he finished the job faster than we expected. He did an exceptional job…read moreand he gave us a great price. He was friendly and professional. We won't ever use another plumber again. Don't waste your time or your money on any other plumbing company.

I love these guys. The drain cleaners are kind and work hard. They get paid a percentage of what…read morethe hourly rate is. If they cant clear the drain, or if they have to have someone else clear the drain. They dont get paid. Twice now Ive had them come out to clear the main line. Twice now Ive had two different young plumbers come by to clear it. BOTH, were very nice, and ready and willing to work hard to clear the line. This time " Will" came out and was here on time. He went right to work.WE talked as he tried to clear the line. I told him he would probably need a bladder bag. Thats what cleared the line before. He was not authorized to use on. So he called his supervisor. His Supervisor came out and also tried to clear the line. I again mentioned the bladder bag. After about an hour, the supervisor gave in and sent Will on a journey to get a bladder bag. Another 45 minutes later, Will.showed up with the bag. The supervisor ran the line again. WHALAH!!. The line cleared. I WAS execting a huge bill. NOT.!!. I was only chargec for an hours work. NIce. Being on a tight budget and not expecting a blockage in my line. I thought they were more than fair. I will have them back. Love these guys!

My name is Sabrina D. Thrifty Rooter's technicians just left my home after unclogging a blockage…read morethat was causing my kitchen sink, dishwasher, washer machine, and laundry room sink to overflow. The technicians were personable and went out of their way to fix all the concerns I had in my home. I was very happy with their technical service. On the other hand, I had a true problem with their office staff, particularly a woman by the name of Karma I believe (ironic I know). She was rude and demining. She made sure to criticize me if I did not pick up her calls immediately and gave no indication that she appreciated my business. You are on her timetable, so you better pick up, or else. I was picking up my kids from school when I missed her call. When I called back, she and cancelled my service time and sent the technician to another home. I was upset. I had just talked to her that very morning and told her I would be home during my visit window of 2pm to 4pm. When my husband called to see what was going on, another office staff member, Kelly I believe, was very helpful, explained the situation, took notes on our availability, and apologized. AWESOME, exactly how customer service should be. Unfortunately, I did have to deal with Karma one more time which was another negative experience. Because of this one person I would NOT recommend Thrifty Rooters. Customers deserve to be treated with respect and appreciation.

Excellent company: B Z Plumbing. Our kitchen faucet broke. They responded promptly to our phone…read morecall and we set an appointment. Tom showed up as scheduled. He was professional, knowledgeable, and fixed our problem for a fair price. https://bzplumbing.com/

We just had to repipe our house this week (oct 27-30,2025) the whole process from beginning to end,…read moreBrandon and his crew took care of our house !!! Tom also came by - matched the paint 100%. Thank you George for your expertise in dry wall . You'd never know we had walls cut into !! Clean up by BZ throughout the whole process . Yes there is dust but soooo minimal. My cleaning girls can take care of that LOL ! BZ plumbing you are amazing ! Thank you for making a stressful situation not so stressful. Extremely grateful!

If I could give zero stars I would and it goes to Andy. I always use Andy's. Well on Friday July…read more3rd technician came out and put coolant in and said I have a leak and some other issues but hope it's lasts through the summer. He leaves and about an hour later the system stopped working. I called back around 1:00. Andy himself answered and I told him what happened. The only thing he said was. My technician is trying to get home to his family as it is a holiday weekend. I said okay and just hung up. Well I have a disabled daughter that has to be cool. It got to 90 in my home. For the owner to tell a customer this is so inappropriate unacceptable. I will never use them again. Andy have some compassion for your customers. You were very rude . I pray that Andy never talks or treats a customer the way he did me.

Best in the west Called yesterday and by 10am today I had cold air again. John was my service man…read morevery knowledgeable and experienced and pleasant. Not going anywhere else. Thanks again John

A leak developed on Sunday in the pipe connecting our well to the compression tank. Ronnie came…read moreover that same day and fixed it at no extra charge for the weekend. He did a great job. He was friendly and helpful and his prices were very reasonable. Highly recommended.

Our family recently reached out to Ronnie for help getting power working for a new fifth wheel. We…read morehadn't met him before finding him on Yelp, but he was able to come the same day and stayed past dark just to make sure we would have things working by the time he was done. Then he came back and spent another full day on a permanent solution for the problem we had, including digging a trench to run the power through, securing things on the roof, patching the wall that had to be opened up, and replacing pavers that had to be removed. He returned last week to help with a different electrical issue on the property and we've had no issues with the electricity in both homes since he took care of them. I can't show the running electricity in photos, unfortunately, and he did such a great job of patching things back up, you almost wouldn't know so much hard work went into the repairs. He was very respectful and friendly and also offered tips about the area we just moved to. Enjoyed chatting with him about a shared family experience with feral kittens, and a cattery he'd built for another customer. His rates were reasonable and we would definitely recommend him to others. We hope to be able to hire him for a plumbing project and fencing work in the future.

I came to yelp to get some assistance with my hot water heater. I've not been feeling well and had…read morebeen able to take a shower for a couple of days and when I went to go to shower, I learned my hot water was not working I contacted a couple of plumbers and Joshua came out and did know the hot water heater was old or I may need to be replaced. However, he took his time to assess the water heater and decided to try changing out the thermocoupler along with cleaning out the Area around the hot water heater. It worked, well it may not be a permanent solution. He saved the day for me to be able to shower and feel clean. His customer service was impeccable, and his pricing was incredibly reasonable. If you're looking for an honest reliable plumber, Joshua is your man .

I had a great experience with this plumber. He showed up on time, quickly figured out the issue,…read moreand explained everything in a way I could understand. The price was very fair, and his communication was excellent the whole way through. Super friendly, knowledgeable, and easy to work with. I'll definitely be calling him again for any future plumbing needs!

Always great quality, no fluff service. We just had our annual back flow tested and repaired for…read morethree of our properties. Iron Strong Plumbing ( ironstrongplumbing.com ) is always easy to communicate with and we are confident in the work they do. We will keep calling them for future service. Way better than the companies we've worked with before. Thanks Efrain!

I called Efrain to check a leaking toilet. It had been adapted for handicapped use, but the wax…read morering on the platform had failed. There was considerable water damage with nasty results. He cleaned up the mess, located a raised toilet, purchased and installed it and hauled away the defective one, all in one day. The charge was better than reasonable and he was a pleasure to work with. Iron Strong is my go-to plumber now.