Unprofessional. The…read morefirst time I called, Annette put me on hold and then hung up on me and never called me back. I called back and expressed that I wanted to get a water filter system installed and I wanted a water test that will cover everything that it will need for me to install a water filter test. I also expressed that I was not sure that test will cover that but I needed the one that includes everything such as iron and bacteria. Annette charged for a bacteria only service for $210. As a professional, Annette should have informed me that since I was unsure of what was all required for the test, that they will not be able to provide me a service until o can be sure of exactly what test I needed. Instead she decided move forward with a bacteria only test. Also, I had to follow up with the company for my test result. They did not send it to me. I also emailed them back about this disconnect between my request and the service I received and there was no response. I called them back and spoke to Annette. And her response was I should have asked another company to do the service and she can offer me another test for an additional cost. She did not acknowledge that fact that she should have detoured me from their services because neither her or I knew the service I needed. Instead she made the assumption that I needed bacteria only.

The team at Valley Pump, Kara and John are top notch they provided me assistance that no one else…read morein the area could. They spent time researching for a product I was in need of. I'm especially grateful for their efforts. They saved me big bucks.

BEWARE! Since we started using Nor-Cal Pump, we've had annual pump outages. In 4 years, we've had…read moreto replace our Hitachi 7-1/2 horse pump twice. TWICE! at a cost of over $12k each time! One pump was only 2 months out of warranty and they bascially charged us full price. They even tried to charge us for a loaner pump that they put back in the well, and tried to tell me that we should have used better wire, which caused a short. THEY WERE THE ONES WHO INSTALLED THE WIRE PREVIOUSLY! THEY STAND BEHIND NOTHING! Then, they left pipe and all types of crap around the well site that they promised to pick up and it's still here. 4 MONTHS. (See attached) I was promised that it would be picked up only to get a less then professional answer from, Gene Barngrover, service manager. (See attached) I guess he's busy even though the week before he promised to have someone pick these pipes up. (See attached) Service companies are only as good as their expertise, value and most of all, their word. Unfortunately, Nor-Cal Pump has fallen short of honoring their word. Disappointing.

I recently had issues with my well and these guys came out a 10pm to quickly diagnose the problem…read moreand removed the pump at the bottom of the well and had my water back on in an hour-really amazing considering the pump only had some debris stuck in it and they could've charged me for a new one and they didn't, they cleaned it up and put it back. I would recommend them highly

We recently had Blaine's Well Drilling repair and deepen our 8" well, after we started pulling up…read moredirt and clay. Blaine was wonderful to work with. He was true to his word, and did absolutely everything he said he would. He never stopped working, from the early morning when he arrived until when he left at dark. He completed our job and had us back on our water in 5 days. He was easy to contact by text or phone call, and answered all of our questions, both during the job and after the job was completed and paid for. He had the equipment and expertise to handle everything that came up with our job. Thank you Blaine, it really was a pleasure having you do our well work! Jack and Betty Nunes

Absolutely nothing short of 5 STARS for this company!! We were in a bind and needed help 911…read more.. and they came to the rescue! Very honest, down to Earth people, who not only did an outstanding job at a GREAT PRICE... but went above & beyond by taking the time to explain everything to us, and answered all of 10 million questions. Business done just like the good ole days! I love it!!

I I was purchasing land and needed information about a Well and how it worked. I also needed…read moreinspections and water testing. Mandy was so patient and thoughtful. She also placed a rush on my testing results as we needed them before closing. I would recommend this Company time and again!

Superior Well Service is perfectly named! They perform Superior service! Bryan Neal and son Bryan…read moreaccurately diagnosed our well issues, provided and clearly explained our options then proceeded to repair wiring and replace our well pump. The cost was appropriate and their attention to detail, prompt response time, and friendly approach convinced us that we had made the right decision. This company is exceptional, professional, and dependable! We will always call them in the future and we highly recommend them!!!

Our well stopped working Saturday ... nightmare . Called around . Most were too busy to come out …read more One company came out and looked at well without pulling up pump and said "it needs to come " out but couldn't do it .... We got ahold of Peters on Sunday and they came out first thing Monday . Nevada ( that's his name ! :) opened up the well house , tested everything and said yep let's pull that baby out .... What a haul ! Even called his boss Aaron who came right out to us to help pull it out . Once out , found out it Needed new wiring , new pump , the whole deal . Nevada had everything on hand on his truck and got us up and running with water within 3 hours . Super nice guy ! Very personable and told us everything about our well that we didn't know . 5 year warranty too . We will most definitely call them if we need any help ever again . And will tell all of our friends .

Josh was amazing!!! He figured out the problem and fixed it quickly. He even came two hours early…read more Beyond grateful to have my water working

Tanko helped me out in a Friday at 3pm when my tank was empty... they could have easily not taken…read moremy call but chose instead to be an amazing community business and helped to get my water back on. I want to thank Scott so much for being thorough and kind.

Our original well was from 1984 and needed some attention, so we called Tanko. The response time…read morewas incredible, even offering to come out the same day. Scott, Jimmy, and Willy were professionals and experts in their field! My husband and I received the best education on our well options. Our well was fine, but with new landscaping, we were using more water and needed a storage tank to improve water flow. The parts needed came in pretty fast. Our project went quickly even though it was pretty labor-intensive. They moved equipment for better aesthetics and updated our panels. The value was well worth the pricing. Michelle and all Office staff were knowledgeable, courteous, and easy to work with. We would highly recommend Gary Tanko Well Drilling Inc. for any of your well servicing or needs.

Eric was very professional. He did a thorough diagnostic, and did not just change parts on the Well…read morePump. He said the system is obviously old and might require further repairs in the future.

I called them yesterday evening and the owner answered on his way to his daughter's graduation…read more I explained we had no water coming to the house and there was a code on our pump house that said "replace controller". He explained the cost if he had to come out and replace it and even said he would come out after his daughter graduation, but wanted to walk me through some steps to see if that was actually needed. He stayed with me on the phone as I went through the steps and lo and behold it worked. If you ever need a well or pump guy, this is your guy. I HIGHLY recommend this business!!!!

Without consulting us or securing our consent, Wild Heron drilled through our existing well (which…read morewas putting out approx. 10GPM) and drilled down 300 feet and found no water. They simply stopped drilling and sent us a bill for over $40k. Instead of putting in perforated casing in the area where we had been getting water (60-80 feet below ground level), they put solid casing in that area which meant we now had no water at all. We have had to pay $1200-$2000/week to have water delivered. The axiom for drillers is that you never leave a property (or well) in a worse condition than when you started. Wild Heron did the opposite and demanded payment for its inept work.

Terrible service... Took the job stating they could be there…read morewithin the week. Then cancelled and rescheduled multiple times at the last minute, on the day of the tests scheduled... twice! Do not use if under a time crunch for Real Estate. They have no concept of inspection period requirements. The lady at the front desk was nice and just passing along the information from her terrible boss who has no concept of how to run a business other than shady "take the job, we will get to it someday" mindset.. so dissapointed. Cost me more in reschedule fee's, late fee's and travel than the entire test would have cost.

Emigdio and his crew did a great job trenching for gas, water, and sewer lines for our new ADU in…read moreRocklin. We had over 200 ft. of trenching in an already landscaped yard. They were very careful and returned our yard to normal with minimal disturbance. We also had to trench across the street to run conduit for a new electrical line. Emigdio was with us every step of the way from the preconstruction meeting with PG&E through the compaction tests required by the Department of Public Works. He went above and beyond to get the work done, and his crew is very friendly and respectful. He was honest and fair, easy to get a hold of, and the ONLY subcontractor on this project that actually did what he said he would do without upcharging us. Very happy with the price and the work - I would highly recommend him!!!

From the owner: Locally owned and operated since 2000, we strive to provide fast, friendly, and efficient service…read moreto the residents of Roseville and its surrounding areas. Using an open trench method for installation, we work with communication and utility companies to get electric, water, and gas services up and running in your home or business as quickly and carefully as possible. Es7 Comm-2 U, Inc is proud to carry an 'A+' rating with the Better Business Bureau as a fully licensed general contractor. Call today to ensure that your next installation project is handled with the care and professionalism that it deserves.

Great family run business with tons of knowledge. Easy to work with and installation was a breeze…read more Very happy to have chosen a business with great integrity. Would happily recommend to anyone!

Steve came out and provided on estimate. He didn't a water test on site as well. This was the only…read morestep the competitors didn't provide. However. It was the equivalent of a small vial pool chemical test. Which is fine. But it's a drop of this. A drop of that. It did not seem like the most scientific water evaluation. All that said, Steve was friendly, seemed honest enough and his pricing was moderately more competitive. We were not interested in a system that requires salt. This company provides a solution that's straight forward, low / no maintenance (it flushes itself) and will last a good amount of time hopefully. We moved forward with Steve. His son Dalton did the installation a week later. All went well with the installation. So far we have not used the system a great deal but we are encouraged by what we have noticed so far. Based on the up front experiences and process so far we would recommend this company to others for consideration. All said