I requested the lock out service via my auto insurance, and Taylor's was assigned. Matthew was a…read moregreat communicator, and very friendly. He explained the process, and also jumped my vehicle so we wouldn't have the same issue again. Highly recommend this company and this particular employee.

Would definitely recommend Taylor Towing! Very friendly and professional people to work with! Thank…read moreyou Taylor's Towing

Great work, good price, friendly service. Will use this location again! They fixed a problem that…read moresome other shop had caused. Be careful who you let work on your car!

I have a 24' Motorhome. I was traveling north in Alabama and had noticed my outside tire on my…read moredooley was constantly loosing air. I was suggested to go to Jim Whaley's. He had his employee Teasha to take care of my tire situation. Oh my goodness, she was awesome. She found a big screw in it after removing the tire, put a big plug in it and put it back on. She checked all 5 of my other tires to make sure they were all where they needed to be. I don't live in Dothan, Al however if any of you do I suggest you use Jim Whaley Tire service. They get you in and out with a smile.

Our antique front-wheel-drive motorhome broke down, and the dispatcher refused to listen when we…read moreexplained the specific type of wrecker required. Despite our repeated attempts to clarify, he sent the wrong kind of truck. The young driver who arrived was polite and professional, but after assessing the situation, he immediately confirmed to the dispatcher that he could not tow us with that wrecker. After several escalating and rude conversations with the dispatcher, we were forced to wait over four hours on the highway for the correct wrecker--the one we had originally requested. Thankfully, several kind motorists stopped to help us, and we ultimately canceled the tow. The dispatcher then informed us of a $250 fee and even reported us to the Alabama Highway Patrol for an "unpaid towing bill." We will be disputing this fee through every appropriate channel, including the Alabama Public Service Commission (PSC), the Better Business Bureau, and all relevant consumer review platforms, so others are aware of this company's practices. We have traveled across the United States for more than 45 years and have never encountered a towing company that treats customers this way.

Excellent service and fast response time! My car broke down late one night and Knight's was a life…read moresaver. The driver was very kind and professional.

John at Mallory Towing:…read more Dear John, I wanted to take a moment to express my heartfelt thanks for how you handled my car. Your careful attention to its condition and your professional approach throughout the entire process meant a great deal to me. I truly appreciated your patience, clear communication, and the way you treated my vehicle with such care as if it were your own. In a stressful situation, your calm demeanor and thoughtful explanations helped me feel reassured and respected. It's clear you take pride in your work, and that made a real difference. Thank you for your reliability, kindness, and the high level of service you provided. Please know that your efforts did not go unnoticed, and I am genuinely grateful for your help. With sincere appreciation, LaToyia Babydoll Jones

The lady who answered was completely disrespectful. Charged me over 1k for something that hasn't…read morebeen in my name for over a year. Then told me that our phone call was a "waste of her fucking time" service was absolutely terrible

I was in a serious car accident on 01/16/25. The car I was driving was totaled. Guffey's Towing…read morewas dispatched to pick it up. I was almost 300 miles from home and more than 200 miles from family. Ricky & Kimberly of Guffey's Towing were amazing. They were kind and patient while I tried to figure out what to do. They went above and beyond to make sure I was safe and helped me locate a rental car to get back on my way. I highly recommend them for all your towing needs.

My truck window was cracked by one of their tow trucks driving south on US-431. I immediately…read morecalled and spoke to dispatch and was dismissed by him saying that it was something picked up off the road and state patrol could be called but it was a he said she said. I watched a cut piece of chain fly off the back of the truck! Absolutely no accountability.

They over charge for routine towing and have very bad phone manners they basically just took my…read morefamily's vehicle because I can never afford $465 for just two days of being in there