Wonderful Casino Great Staff I have always had a great…read moreexperience And a lot of fun and luck!

Good food, large portions, reasonably priced. Good server!…read more Horrible, the worst machines ever. Never won the amount of one bet. In fact, never won anything. Been to many casinos in 6 plus states and this is the worst payoff ever. They even charge people to park their RV in dirt, and there are no hook ups. Now that's incredibly cheap of them. Would not ever go there again to gamble..

Beach Poker Club is definitely the best poker club I have been in so far. You are greeted with a…read moresmile by players and employees. The room is bright and welcoming. Played in their tournament and cash game. In the morning they had coffee and donuts available, and during the tournament, they feed us lunch. The regular players are all friends, but I never felt like an outsider. I can't wait to get back soon. Atmosphere - 5 Stars Friendliness - 5 Stars Game structure - 5 Stars Cash Game Action - 5 Stars Security (parking lot/location) - 4 Stars No issues, but a large number of people down on their luck where sleeping in the parking lot. Overall 5 Stars

Great place to play poker! More of your money stays on the table. Friendly dealers that know what…read morethey are doing and very hospitable ownership. Best place in eugene. They even have great chairs, tables, and tvs!

Hiring The Party Team (TPT) was one of our biggest wedding-planning mistakes. Up front,…read morecommunication was solid: TPT met with us, collected a detailed questionnaire, and charged a premium rate--including an extra hour of play time--so we felt confident everything would run smoothly. Last-minute bait-and-switch Two weeks before the wedding, TPT reassigned us--without consultation--to a subcontractor we had already reviewed (and ruled out) while searching for DJs. This subcontractor charges roughly $500 less than what we paid TPT, yet no price adjustment or opt-out option was offered. Worse, TPT failed to forward the questionnaire we spent hours completing; I had to tell the subcontractor to request it. Execution failures on the day * Ceremony & reception music: Christian tracks were played at our non-denominational wedding until I physically changed the song on the DJ's unattended phone. * Audio levels: Microphones were unbalanced; several speeches were inaudible. * First-dance disaster: Despite sending our custom track twice and discussing it on calls, the DJ played the standard radio version. My wife's best friend--who spent hours recording the song--left the reception in tears. * Dance-floor management: The DJ let songs run to full length without fading, couldn't maintain energy, and had guests heading for the exits by 10:30 p.m., even though we paid through 11 p.m. She began packing up early. Post-event response When I raised these issues, TPT's owner dismissed them as "confusion," defended the subcontractor's professionalism, and fabricated claims that guests had requested her for future events--claims my family members deny. He ultimately offered only a one-hour refund for the early shutdown, ignoring the larger failures that undermined our wedding. Bottom line The Party Team over-promises, outsources at the last minute, and takes no real responsibility when things go wrong. If your event matters, hire a dedicated DJ directly--skip the middleman. I would never work with The Party Team again.

The Party team did not deliver on their contract with us. We were to have six gaming tables for 90…read moreguests. Only dealers showed up for four tables, so two table couldn't even be set up. This left our guests cramming around the remaining tables. We, of course, didn't have to pay for the two unused tables, but no other compensation for our compromised party experience. Unfortunately I wouldn't count on them to fulfill their promise. If you do use them, be sure you have a plan B.

I find it kind of funny that this place is classified as a casino. Lol. It's a deli-like place with…read morevideo lottery. It's in a strip mall, with other businesses. Parking sucks because it's a huge lot, and everyone drives like idiots. The employees are actually pretty nice. They're there to talk and cash out your video lottery receipts. So they don't do much. They serve alcohol, but no food. Soda, tea, and coffee are free if you're gambling. The building is incredibly tiny and cramped. Customers are a little on the sketchy side. Which makes being in close proximity to them a little uncomfortable. If you want a small place to enjoy a little video lottery, it's ok. It's not my favorite place, but I'm not opposed to going here.

Great place for late night drinks and a little gambling, and mega props to Darcy the bartender, the…read morebest and honest as a j bird. I told this young lady to keep the change and she said sir you gave me a 20, I had to tell her 3 times yes I know you earned you're great tyvm and she still didn't want to keep the 13 dollars because she only served us 2 beers

Incredible weekly and monthly NLH tournaments, great cash games too~ Would highly recommend!read more

I come here every two years or so when I'm in town for Thanksgiving. I continue to love this poker…read moreroom. Great staff, friendly players, and all around a good time. I'll keep coming back whenever I'm in the area.

Overall, I had a good experience, but there were a few things that could be improved…read more The casino is located right on the water, which makes for a nice setting. It wasn't as big as I expected, but they had all of the slot machines I enjoy playing, so I was happy with the selection. I also appreciated how clean everything was. I constantly saw employees wiping down the machines, and the ventilation system does a good job of keeping the casino from feeling overly smoky, even though smoking is allowed. On the downside, the non-smoking room still smelled like cigarette smoke, which was disappointing. The slot machines also seemed pretty tight during my visit. I wasn't impressed with the rewards program either. New members only receive $5 in free play after signing up for a player's card and spending $10 first, which seems a bit backwards. It would be nice if the free play was available immediately as a welcome incentive. Despite those drawbacks, the clean casino, great machine selection, and waterfront location made for an enjoyable visit.

Stephanie was the worst bartender we have ever had . Unprofessional, unprincipled and rude . It's a…read moreshame ko kwel has her as a face of serving customers . We have been coming and staying for years and never experienced such an unpleasant employee.

This was our 4th visit in the past two years, all after COVID. On previous visits, sometimes we…read morearrived after opening and encountered a 20-30 minute line waiting to get in. This past visit was during a special Sunday buffet offering. We arrived about five minutes before opening and had no wait. Although the dining room became busy, there were still plenty of tables available. We were seated right away, and our friendly servers quickly took our drink orders. Think that would be the last time we'd see them? Nope. They monitored our dining experience better than what I've experienced at many restaurants in Salem. Our drinks never ran dry, and dirty dishes were whisked away within minutes of us finishing. The dining area remained clean throughout our visit. The chairs were also soft and comfortable enough that you could almost sleep in them. Before one bemoans that this is just another low-quality buffet at an expensive price, think again. See the photos. The prime rib had excellent marbling and was tender and medium rare, with the expected slightly more well-done portion toward the outer edge. Au jus was available; however, my cuts were juicy enough on their own that I didn't need it. Each cut I received appeared to be approximately 14-18 ounces. For my first plate, I took a large portion of prime rib and added 14 large breaded shrimp. These weren't little popcorn shrimp buried in breading--the shrimp were larger in diameter than my thumb. See my photo with the soup spoon for a size comparison. They were perfectly fried: crunchy on the outside while remaining tender inside. I also selected a bowl of clam chowder and discovered it made a pretty good dipping sauce for the shrimp. The food was good enough that I essentially repeated myself on plate #2: another large cut of prime rib, 12 more shrimp, and this time I added one of the smoked beef ribs. Interestingly, my second piece of prime rib was even better than the first. It was thicker, with a more precise medium-rare-to-rare center and more substantial caramelization on the exterior rather than tasting like meat that had simply been kept warm. By the time I finished, I'm estimating I had eaten close to two pounds of prime rib, 26 large shrimp, a bowl of clam chowder and a large beef rib. Unlimited soda, iced tea, lemonade, coffee and hot tea were also included. Is $65 expensive for a buffet? Absolutely. Is it necessarily expensive for what you're getting here? That's a different question. My selections were actually pretty limited because I'm picky when it comes to seafood. For someone who isn't, the choices go considerably further: Dungeness crab served hot and cold, oysters, clams, shrimp, salmon, cod, sushi and other seafood selections, along with prime rib, smoked beef ribs, ham, turkey, chicken, salad, vegetables, side dishes, fruit and a substantial dessert selection. Again, see the photos because they tell this story better than I can. If you fill your plate primarily with mashed potatoes, mac & cheese, salad and desserts, $65 may be difficult to justify. But if you're coming here specifically for the prime rib, Dungeness crab and other seafood, the economics change rather quickly. In my case, two large portions of prime rib alone would approach or exceed $65 at some restaurants before adding 26 large shrimp, clam chowder, a beef rib and drinks. I certainly received more than ample value for my $65. For a serious Dungeness crab lover, the value proposition becomes even stronger. This is ultimately what separates the Prime Rib & Seafood Fest from a typical buffet for me. There are certainly inexpensive "filler" foods available, but you don't have to fill up on them. The premium foods aren't hiding in the name--they're actually on the buffet and, during our visit, were readily available. Four visits in two years also gives me more confidence saying this than I would have after a single meal. Based on this visit, the combination of food quality, selection, attentive service, cleanliness and the ability to concentrate on the premium offerings made the $65 admission worthwhile for us.

My husband and I chose Spirit Mountain Casino for a brief getaway following his recent heart…read moreattack, hoping for a quiet and restorative stay. Unfortunately, the experience fell far short of expectations. I became extremely sick for an entire day after eating a salad at Rock Creek Grill/ Jalepenos, which derailed our plans and made the stay difficult. Compounding the issue, the AC in our room failed, leaving us without a comfortable place to rest. Most concerning was the conduct of a front desk employee who openly mocked my husband. This level of unprofessionalism is unacceptable in any setting, let alone hospitality. As full-time workers and caregivers, our opportunities to get away are rare. This visit was meant to be meaningful, but instead it was disappointing and stressful. We will be choosing other establishments in the future.

My review is about the café. We ate there several times while we were in town; there was nothing…read morenot to like! Every meal we had was tasty, the portions were more than ample and their service and wait staff was top-notch! We will definitely go back should we be in Coos Bay again!

I would let people win once in a while, instead of robbing them blind. The slots are way too tight.read more

I recently went for the second time ever and the first time post pandemic. It has changed from…read morewhat I remember but isn't totally terrible. The good: I like that they have designated smoking machines that help keep the majority of the floor clear and lower smoke. As someone with allergies, this is a HUGE improvement. I also like that they had free soft drinks and teas available at all times, I do not remember this being a feature at other casinos I've visited. Every staff member we interacted with was nice, polite, and helpful. We were there in the evening (11pm or so) and there were still plenty of options for food available. There were MANY machines to choose from, along with table games. The not so great: I hate that there is no buffet! I loved the old buffet they used to offer but it seems that went away during pandemic times. There was also not a lot of seating for the sit down dining options like the sandwich shop or taco bar. It would be helpful if there were cleaning supplies, even wet wipes, so that people can wipe down the tables before sitting down. We had to use water and napkins, which weren't the most sturdy but worked in a pinch.

My husband and I recently visited Chinook Winds Casino Resort for the first time while traveling…read morethrough the area on our way to medical appointments. The property itself is beautiful, and we were genuinely excited to experience everything it had to offer. Unfortunately, our interaction with one employee, the pit boss named Lolly, completely overshadowed what could have been a wonderful first visit. We were directed by the casino cage/cashier to speak with Lolly regarding guest incentives and whether any fees or promotional offers were available. We frequently visit casinos throughout the country and have received similar accommodations elsewhere, so we simply wanted to ask what was available. The cage staff specifically told us that Lolly was the person we needed to speak with. From the moment we approached her, she made it abundantly clear that she didn't want to talk to us. Rather than greeting us or taking a few moments to answer our questions, she appeared eager to rush us away and treated us as though we were an inconvenience. While I completely understand that every casino has different policies and that the answer to our request could have been "no," there is a respectful and professional way to communicate that. Unfortunately, that was not our experience. What was especially disappointing was hearing her describe Chinook Winds as "just a small tiny casino" that couldn't offer very much to guests. That statement diminished the very property she represents. This is a beautiful casino and resort, and its employees should be proud ambassadors for it, not leave guests with the impression that it has little to offer. I truly hope I never have another interaction with someone who feels entitled to treat people with the level of rudeness we experienced. I wouldn't send my worst enemy to engage with someone like Lolly. Her attitude created an unnecessarily negative experience and reflected poorly on an otherwise beautiful property. That said, I also believe exceptional employees deserve to be recognized, because several members of your staff completely restored our faith in the customer service at Chinook Winds. Danielle, who paid one of our jackpots, was absolutely wonderful. She was kind, thoughtful, personable, and made us feel genuinely welcomed. Heather was another standout employee. Her positive energy was contagious as she walked the casino floor. She cheered us on during bonuses and celebrated with other guests who were winning. You could tell she truly enjoys her job, and that enthusiasm made the casino more fun for everyone around her. I also want to recognize Dianna, who was working at the floor bar. She was incredibly warm, compassionate, and sincere from the very beginning--even before I shared that we were simply passing through on our way to medical appointments for my husband. After learning why we were traveling, every time we walked by she would smile and say she hoped everything went well with my husband's doctors and that we would win big that night. Those weren't rehearsed customer service comments--they felt genuine, caring, and heartfelt. Danielle, Heather, and Dianna are exactly the kind of employees every organization hopes to have. They went above and beyond simply doing their jobs--they made people feel welcomed, appreciated, and valued. They are outstanding representatives of Chinook Winds and the reason we left with at least some positive memories despite our unfortunate interaction with Lolly. I sincerely hope management recognizes the incredible work of Danielle, Heather, and Dianna while also addressing the level of customer service we experienced with Lolly. One employee should never have the ability to tarnish the reputation of an otherwise beautiful resort, especially when so many others are working so hard to create a welcoming experience.