My now-fiancé and I worked with Susan to design a custom engagement ring and I cannot overstate how fantastic the experience was from start to finish Susan's expert knowledge and guidance was invaluable and the patience and positive energy she brought throughout the whole process put us at ease and made us that much more excited. The ring itself is absolutely stunning!! Every single one of the little unique touches I was looking for was executed to perfection. I truly could not be happier with how it turned out. We will definitely be returning to dimend SCAASI for our wedding bands and will also be recommending them to all our friends and family. Thank you SO much for everything, Susan, and looking forward to working with you again very soon! read more

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My experience buying an engagement ring through Dimend SCAASI was nothing short of amazing and I can't recommend them enough to anyone shopping for a ring or jewelry. What stood out about Dimend SCAASI was their selection of settings and stones at some of the most competitive prices. I was a little nervous about buying a ring online, so I booked an in-person appointment, and I'm very glad I did. The team was incredibly friendly and knowledgeable. They patiently walked me through the entire process, showing me all the different settings, cuts, and options while answering every question I had. Working directly with Isaac was a highlight. After I shared my budget and preferences, he found a stone that matched exactly what I wanted and ordered it that same day. As another thoughtful touch, he scheduled a time for me to view the diamond in person once it arrived and assured me that if I wasn't completely happy with it, he'd replace it at no cost and no questions asked. The entire team made the process an absolute joy. All communication was responsive and they were very accommodating with my engagement timeline, ensuring the ring was ready well in advance. When I picked it up, the diamond grading report, insurance details, and additional paperwork were all prepared and ready, and the ring itself looked stunning. Everything turned out great and my Fiancé absolutely loved the ring. I'm thrilled I found Dimend SCAASI and can't say enough good things about the experience. My Fiancé and I are already looking forward to returning for our wedding bands! read more

dimend SCAASI - Engagement Ring - Jewelry Near Me - Chicago, Illinois

Susan helped me out with a custom engagement ring. She truly brought so much care and passion into our meeting. You can tell that she cares, and her attitude always came off as patient and friendly. This is the type of customer experience you want when you are doing something as important as this. Thank you so much Susan. read more

Have worked with Stephanie all the way from Oklahoma. She's been phenomenal! She's made two different wedding bands for my wife (I bought her a larger diamond). She created a beautiful necklace out of her original diamond and earrings to match! Can't say enough good about the amazing quality and beauty of the jewelry I've purchased from her and Dimend Scassi. The ring I bought for our anniversary was beautiful and the price was excellent! Definitely high quality and fair pricing. Looking forward to my next purchase. Thanks Stephanie! You rock! read more

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A close up of my engagement ring - I still stop and stare at it as it sparkles in the sunlight. They have contacts around the world and can source any gem you need whether mined or lab or otherwise. read more

dimend SCAASI - Jewelry Near Me - Chicago, Illinois

If you're looking for a top notch jeweler, look no further than dimend SCAASI. My then girlfriend and I started the process of engagement ring shopping earlier in the year. We had done our research on the best jewelers in Chicago and dS constantly popped up in our searches. After all of the positive Yelp reviews, we knew we had to book an appointment to visit here but wanted to explore elsewhere. After a disappointing visit at another jeweler, we didn't know what to expect when visiting with Isaac. Instantly, we knew our experience was going to be great here. Isaac met with us to go over options for diamonds and settings. He was extremely knowledgeable and helpful in showing us what rings would look great but also work within my budget. I appreciated him showing all rings at the bottom and top of my desired spending. Never once did I feel like I was being pushed into spending more, which says a lot about dS. After the appointment, I left knowing that I had found the place to buy a ring. I had a few questions before paying the invoice which Isaac replied to promptly. After a few weeks, I was contacted by Susan to coordinate a pickup of the ring. I was beyond thrilled when I was able to see the diamond in the setting of the ring. A week later, I proposed and she said yes! My fiancé absolutely loves the ring and we're both beyond thrilled that we chose dimend SCAASI! I cannot recommend Isaac and his team enough. read more

Great people and awesome support throughout the entire process! They made shopping for an engagement ring super easy and stress free. Awesome selection and great pricing. Highly recommend read more

We met with Stephanie, she was amazing! I went to a lot of different places before and she made my experience the easiest hands down. She had everything ready to go and went through the different sizes with me. I am a VERY indecisive person and I left there with the exact diamond I wanted. She was so friendly and it went above and beyond my expectations. Thank you so much! I will definitely be coming back. Could not have asked for a better experience. read more

Update: We have opted not to have the ring remade here given the several unsuccessful repair attempts at our expense. They didn't stand behind the original construction or the repairs therefore a $1500 gamble is not one we are willing to entertain from this company. There were several chances for them to make it right, but deflected all Responsibility and is not a company that has earned my trust or business. Don't let the lifetime warranty lull you into a false sense of security. This happened to us with a custom engagement ring my husband had made. After they resized the ring we had issues with the center stone rattling. They implemented some band aid fixes of tightening the prongs but nothing that solved the issue long term. After the second or so time we sent to have the stone secured, they claimed said a prong was damaged, which we didn't see, but after multiple tightenings it's possible it was weakened so we sent to them to repair (which we paid for). Fast forward a few months ago when my center stone would spin in the setting, rendering it unwearable or risk the stone coming out entirely. When I reached out to them to fix under the lifetime warranty, they said the issue was not in their construction, not in the multiple times they tightened the prongs, rather in excessive wear and tear. For context, I work from home, I do not work out or do anything that would cause damage to the ring, so when I clarified this to them it was immediately shut down, not standing behind the initial construction or the repair. They pushed to remake the ring entirely but with a lesser quality, harder metal for $1,500. Would have been nice for them to recommend that at the time my husband was working to make the ring with them but they went for the upsell over the longevity of the jewelry. I was also told that the ring should be brought in for yearly maintenance. When I told my friends this it was all round shock and confusion that a ring we spent that much on was so fragile it required regular inspections. The sales manager said that she takes her rings off as soon as she gets home to protect them from harsh conditions like "washing dishes". If we had known that we would have taken our business elsewhere to a company that stands behind their work, has quality products and doesn't deflect responsibility when it comes to standing behind their promise. Should there come a company statement below, explaining away why they won't fix a product they custom designed, please take that with a grain of salt when making a decision on where to spend your money for what should be a forever piece of jewelry. read more

I cannot say enough positive things about this jeweler and their team there. I live in California and had been researching places where I could replace my stolen radiant cut diamond engagement ring and wedding band. I did a lot of research on companies including reading dozens of reviews. I found the stone I wanted and the setting and ordered it. The website is very well designed by the way and easy to navigate, save, research, etc. The communication started immediately upon my order, it was friendly but professional and very responsive. I ended up returning the ring as I decided I wanted bigger side stones, that process was painless and the customer service continued to be excellent. I am thrilled with the final result and will be shopping with them in the future, they are a stellar company to buy from and work with. read more

dimend SCAASI - Radiant cut diamond set in platinum with side stones. - Jewelry Near Me - Chicago, Illinois

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Isaac and his entire staff are outstanding! I started looking for an engagement ring several months ago. I went to several other jewelers around the country (not kidding) and was disappointed with the experience. I finally did what I should have done originally, went and saw Isaac at Dimend Scaasi. He was welcoming, professional, and most of all, honest. He listened to my ideas, was considerate and helped me feel confident in my design with sketches and even a 3D mock-up. The final product turned out fantastic. My (now) fiancé was blown away and the compliments have not stopped coming about how beautiful the ring is. I can't recommend Isaac and his team enough. Leave the stress at the door and they will take care of the rest. read more

dimend SCAASI - Engagement ring - Jewelry Near Me - Chicago, Illinois

I cannot stop raving about my experience with dimend SCAASI and Stephanie! Our journey with her started almost a year ago. I heard of dimend SCAASI through a friend in passing, and after seeing all the stellar reviews, we made an appointment to "window shop" for an engagement ring. Stephanie's customer service is TOP-TIER. She was personable, polite, and so helpful as she walked us through the process and our options. I never felt pressured or rushed, and she was always willing to answer questions and give her honest opinions without being overbearing. There was also a good inventory of bands and diamonds for try on which helped make the decision easier. We left the appointment feeling comfortable with the details we chose. Afterwards, Stephanie worked closely with my now-fiancé to choose and design the exact ring, and it turned out even better than I had imagined! Our experience was so positive, that we recently returned to Stephanie to choose our wedding bands. I've always felt comfortable in her hands and would recommend her and dimend SCASSI to anyone in a heartbeat. read more

Isaac was extremely easy to work with. I messaged with him through the website chat functionality and was pleasantly surprised to not only have a real human at the other end but that it was Isaac himself. He was even responding in the evening. I arranged to come in and look at their engagement ring inventory but ended up having them custom make one. I didn't want anything exotic but did have certain specifications. My words here won't do justice to how great the ring ended up coming out. My fiancée is impressed, everyone she has shown it to has been impressed and, honestly, the cost was extremely reasonable for what I ended up with. Their jewelers row location is pretty swank but even if you can't make it in I think you'd be comfortable doing everything remotely as Isaac and team were in communication with me the entire time via email. Thanks again Isaac and team! My fiancée is most likely going to be reaching out about my wedding band :) read more

I never write reviews (this is my first ever) but I'd like to make an exception in this case because dimend SCAASI (and Isaac) deserves a shout-out. Before I booked my appt I had already done hours of research but was still extremely intimidated. Isaac put me at ease right away - he listened to every request/concern/question I had and responded with the utmost patience and integrity. My gf (fiancee now!) was there and had the opportunity to try out a very wide selection of diamonds, settings, etc. After the appointment, I went back and forth via email around the clock for multiple days - Isaac was always quick and insightful with his responses. At one point I found the diamond I wanted listed by an online seller at a lower price, and Isaac immediately offered to price match. (Having done hours of research on the pricing, I suspect this must have eaten away at a huge chunk of his margin). I went with dimend SCAASI and Isaac not only because of their extensive selection and network but also because Isaac genuinely wanted me to have a wonderful experience finding the perfect ring for a special day that I will remember for the rest of my life. My fiancee felt the same way. We must've gone to half a dozen stores and it wasn't even close. I suggest browsing their online database of diamonds - it was a very easy-to-use interface that lets you filter by many, many criteria. We'll be back for our wedding bands. read more

This review is about 3 years overdue buttttt let me tell you! I initially started my diamond hunt at the end of 2019! My now wife and I went to try on engagement rings locally and finally found the style she liked! I was quoted by the jeweler there but his price was astronomically high and he only had gold for the detail. I searched tons of jewelers and came across dimend SCAASI, and was automatically drawn to them but hesitant to use a jewelry out of state! I started customizing my wifes ring online and then was connected with Shannon to complete and customize my ring further. Shannon was an absolutely life saver! She answered every question I had, provided me with tons of photos to choose the best value for the ring I showed her as the inspo. I have close to a 2ct lab grown oval engagement ring, great clarity and color, with a custom petal setting for a price that beats anything I've seen on other sites or stores. I also made minor adjustments to the ring once I received it in the mail. The process was so easy, and you can tell that the employees take pride in their work! In the years since having the engagement ring (finished in March 2020 right before the shutdowns) - I've sent her ring back to Chicago for a cleaning and received it back with no issues and referred my friends to Shannon for upgrades or their engagement rings. Everyone has been wow'ed by dimend SCAASI and we will be returning for sure! read more

They are tremendously professional. I was a picky customer and they more than met all my needs! Even when I decided I didn't like my setting and changed it, they didn't seem bothered. I would definitely recommend them to everyone! Kathy N. read more

My fiancé Brian and I got engaged on July 4 at Red Rocks in Denver. Though I suspected it was coming, I had doubts because I really hadn't given Brian any hints about what I was looking for in a ring. The only consistency on my Pinterest from years ago was that the rocks were ginormous. Luckily for Brian (and me!) Isaac at dimend SCASSI walked Brian through the process, and they were able to choose a beautiful ring focusing on clarity... which is definitely my favorite part! ITS SO SHINY AND PERFECT. Though it's been about 7 months I'm still blown away. I also want to call out how helpful and reassuring the store is when you do have to go drop it off for sizing. It's hard to part with the ring, but they are quick and efficient, and informative about sizes. Thank you Issac and dimend SCASSI for making me a lucky lucky bride to be! read more

dimend SCAASI - ITS SO SHINY - Jewelry Near Me - Chicago, Illinois

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I was referred to dimend SCAASI by a friend and I can't say enough good things about them. Shannon helped me select my fiancés engagement ring and opened my eyes to the world of lab grown diamonds. We have received nothing but amazing compliments on the ring. The amount of jeweler options in Chicago can seem overwhelming, so save yourself the time and go with dimend SCAASI!! read more

dimend SCAASI - Jewelry Near Me - Chicago, Illinois

If I could leave 100 stars I would. This place is incredible and Isaac is not a jeweler, he's a dream maker. We initially went to a bunch of highly rated places in New York, but I didn't find anything that was unique and I didn't like the idea of doing something custom because I didn't know if I was going to like it on my hand. I'm a girl who doesn't wear any jewelry so I needed to see the already made ring on my hand since I didn't know what my "style" was. Immediately I felt comfortable with Isaac. This is one of the most expensive purchases many people make, so the experience needs to feel comfortable. Isaac put us at ease and gave us many options to choose from and I truly believe he was listening to who we were and what we wanted. He made us feel welcome and almost like he was our dad, explaining everything in great detail to us. I think the problem with other places is that they are either too pushy with the sales tactics or they dismiss you altogether based on how you look. The experience of picking a ring and a diamond was very fun and I didn't feel rushed or pressured. Ultimately my fiancée went with a diamond that I didn't look at but was higher quality than what we initially looked at, and the setting was so much more beautiful than I remember it! The pictures online don't do it justice. So if you're like me and need to be educated and not pressured, this is the place to go. No wonder they have 5 stars! It really feels like you're in your family house, if your family just so happened to have a bunch of diamonds laying around. read more

We went to Dimend Scaasi to look for a male wedding band. They were the first place that we visited and had very little idea of what we were looking for. They were very patient with us and had an excellent selection. When we decided which ring we wanted it took them only two weeks to make it to his size and get it back to us. We also looked at their diamond selection and while we didn't buy for them they had a great selection, taught us what to look for in good diamonds and have an awesome machine that allows you to assess the cut of the diamond, something that is unique to them in the vast vaults of diamond sellers on Jeweller's row. read more

For anyone looking for not only a beautiful engagement ring, but also a great customer experience, look no further than dimend SCAASI. I recently bought an engagement ring from dimend SCAASI and I could not be happier with it. From the initial appointment to purchase to pickup, Susan was incredibly helpful and just a pleasure to work with. Susan did a great job of providing recommendations and opinions while never steering me to the most expensive option as most jewelers do. Buying an engagement ring can be an intimidating process, but with the help of Susan, I felt incredibly comfortable. I cannot recommend dimend SCAASI (and Susan) enough! 10/10 experience and product. read more

Stephanie was a pleasure to work with! She addressed all of my questions during our initial consultation and delivered on the ring. She was always available via email or phone and made the whole process easier on my end. The engagement ring turned out beautiful and my fiancé is so happy with it! Thanks again Dimend SCAASI. read more

I worked with Stephanie Katz and it was amazing! We never met and did everything virtually. I updated my engagement ring and built a 2nd ring with original stone designed for my family with sapphires for my boys. I am opinionated yet oddly didn't have an exact vision even after all of my research. I just did a brain dump of everything for the rings and through patience and Stephanie's creativity I ended up with rings that I love more than I imagined. She was always quick to respond and turnaround was quick seeing that I asked for a lot of small changes along the way. I absolutely love them! I've only been out of the house 4 times because of COVID and have already gotten a bunch of compliments. Stephanie was amazing. I can't recommend enough! I could not be happier!!!! read more

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I've had my engagement ring for over a year, and I'm impressed with the craftsmanship. I'm a little rough with my hands and my ring has taken a lot of accidental hits and the prongs haven't loosened at all. The attention to detail in the ring is amazing as well. read more

We could not be happier with the whole experience at Dimend SCASSI. We worked with Stephanie, who was extremely helpful, knowledgeable, patient,and professional. We made two visits together to look at settings and stones and my fiancé went an additional two times to make the finally decision and purchase. And to my surprise, the stone he chose was quite larger than I expected. We would highly recommend Dimend SCASSI and Stephanie. read more

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Issac has been amazing! He was very responsive as we made some changes to the ring and diamond for our 10 year anniversary. He explained everything but not pushy at all. He's even trying to get our ring as early as possible! I can't wait to see the final product and will definitely be writing a review once I receive but I'm sure it will be amazing! Would highly recommend! read more

We got engaged during the beginning of COVID in 2020. I was put on the task of finding the perfect engagement ring, but all the jewelry stores were closed at the time. We originally had Tiffany's in mind, so I was bummed at first, but this turned out to be a blessing in disguise! I found myself on rarecarat.com and stumbled upon a flawless lab diamond at dimend SCAASI. I wound up working directly though them with the help of Stephanie (she was so helpful and responsive). It was very important to me to find a jeweler who could make a ring in 18k rose gold so that I would have no problem pairing it with a Tiffany or Cartier band. It turns out that NOT many jewelers do, but dimend SCAASI does! Score! I'm sending it in for a resizing soon since we trust them more than any local jeweler. My fiancé would only work with someone incredibly reputable, so we were both very happy to see the many, many good reviews we found online. Thought I'd add another! Very happy, highly recommend. read more

dimend SCAASI - 18k rose gold bezel setting - Jewelry Near Me - Chicago, Illinois

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We purchased a new setting at dimend SCAASI and the ring is honestly flawless. Exactly what we were looking for. We chose one of dimend SCAASI's settings and tweaked some parts to make it our own. It came out perfect. Stephanie helped us throughout the process and she was great and informative (she even suggested some design tweaks that we didn't even think of but made the ring look even better). We never felt pressured or rushed either. 100% recommend. read more

dimend SCAASI - Custom setting by Dimend Scaasi. - Jewelry Near Me - Chicago, Illinois

My fiance and I have had great experiences working with Stephanie at Dimend Scaasi. We had a family diamond that we wanted to have set and their process is the best! From start to finish it only took 3 weeks (vs. a minimum of 6 elsewhere)! We love the finished product and are glad to be working with a local jeweler who we can go back to easily for sizing help and everything else we need. They also offer options to trade in old gold and platinum as credits towards new purchases which is so helpful. We are in the process of designing our wedding bands with Stephanie now and are so glad we found this business! read more

My husband and I purchased our custom engagement and wedding rings from dimend SCAASI twenty years ago and decided to have my wedding band replicated for our twentieth anniversary. I had the pleasure of working with Stephanie to create it. She had great communication and customer service throughout the process. Her great eye for detail and high standards ensured that my anniversary band turned out perfect! I would highly recommend Stephanie and dimend SCAASI for any of your jewelry needs. read more

I cannot recommend dimend SCAASI highly enough! I bought my wife's engagement ring (as well as both of our wedding rings) there 10 years ago, and the level of customer service and kindness I received as a customer back then has stuck with me ever since. Fast-forward to today, and even though we now live across the country, my wife and I didn't think twice about reaching back out to dimend SCAASI to upgrade my wife's engagement ring to celebrate our 10-year anniversary. Despite the distance between us and Chicago, Stephanie Katz and the rest of the team at dimend SCAASI ensured we had an easy, smooth experience, and my wife and I are both thrilled with how her upgraded ring turned out. dimend SCAASI is truly a first-class operation that makes the often-confusing process of buying fine jewelry easy, comfortable, and stress-free. read more

It's as simple as this: I cannot imagine the engagement ring buying process being any easier or less stressful than it was at dimend SCAASI. Shannon helped me to my decision over two appointments. For the first, we ran the gamut discussing various facets, grading tools, etc when it comes to stones and also picked a setting. After narrowing down my scope, I used the second appointment to select a stone and that was that! Best example of how great DS is: I had it in my head that I wanted to get a platinum setting before shopping. Shannon didn't push me to do something else, but encouraged me to do my research on the pros and cons. Ultimately, I ended up going with white gold - less expensive for the business but I felt it was a better call. 260+ reviews and a five star rating. We cant all be lying, folks. Come visit them on the 17th floor and give them your trust. read more

dimend SCAASI - Cushion cut stone on the Tori setting in white gold. One happy fiancée attached to this hand! - Jewelry Near Me - Chicago, Illinois

Isaac and Stephanie were amazing helping me custom create an engagement ring for my now fiancée. I could not be happier with their knowledge, responsiveness, and quality. Thank you all for making this experience flawless for us! We will definitely be back soon for our wedding rings! read more

dimend SCAASI - Jewelry Near Me - Chicago, Illinois

I was very impressed beyond my expectations. Working with Isaac, Stephanie, Erin, and the whole crew were a delight. Isaac helped me find a beautiful stone, well within my budget and helped me understand aspects of diamonds and jewelry that I never knew about. I ended up getting a stone with a temporary setting for my proposal which went off perfectly. Per their suggestion, I brought my fiance in afterwards to pick out the setting of her choice. Even she loved the whole experience. The easy, no pressure, and fun approach to the whole process really makes Scaasi stand above the crowd. I am definitely recommending them to all my friends and will certainly be coming back for future needs. Thank you so much! read more

I worked with Shannon, when I went in. I was just shopping around and hadn't decided on a ring or a place to purchase one. My experience there made my mind up for me. Shannon was wonderful. She took her time and let me drive the conversation. She picked different styles and was very skilled at picking up on different parts of the rings I liked. She knew the inventory well and was able to quickly pull similar styles. During the whole process, Shannon took an interest in the story of my fiancé and I dating. She made me feel at home. I went back a few weeks later and chose the stone and the final band. It turned out amazingly. My fiancé loves it and I would 100% recommend dimend SCAASI to anyone! read more

Thank you for your individual care and counsel to my fiancé in choosing my diamond for our engagement. It has the most beautiful fire. He planned the most beautiful, romantic and surprising proposal at sunset on Lake Michigan in South Haven Mi. read more

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Where do I start how wonderful Stephanie has been? She is fast in response without fail, will not cease to work her magic until you are 100% satisfied, designs beautiful rings and so pleasant to work with. My fiancé now husband designed my engagement ring with Stephanie. I had an idea of what cut and design I wanted but when I received the ring, I was SO ecstatic because it was breathtakingly beautiful. I get comments on my ring all the time. Once I was ready to insure it and get administration stuff going, her response was prompt, professional and she took care of business right away. She was so helpful. We also wanted our wedding bands from her so we sent her designs we had wanted. We had made a mistake on the size and design of the ring but she really went extra miles to let us know she wants us to be happy and rushed new rings with the designs we were satisfied with and now we are in love with our bands. I highly recommend Stephanie for all engagement and wedding band process. She's easy, pleasant to work with, but she's very fast in response, very professional and gets things done the right way. read more

Let me start by saying dimend SCAASI (dS) is all around the best place to purchase diamond jewelry of any kind. PERIOD. They are empathetic, listen, have top of the line jewlery, are very patient, demonstrate excellent customer service, and are committed to giving the best value. I dated my fiancé for 9 years before I proposed. I proposed to her on my birthday with the promise ring that I gave her years ago. Once I felt I had a comfortable amount of money, I told my fiancé that it was time to get her the most beautiful ring. We were in the mall and looked around at every retail store. Everywhere we looked, we encountered NICE, but pushy salespeople. Nobody was KIND and truly delivered. I found a few diamonds that I thought were good enough. Nothing amazing, which disappointed me. I researched and came across r/diamonds on reddit. I learned a lot from here and pricescope. Knowledge is power and it shows in this business. I learned how diamonds are graded and that one can certainly sacrifice on a lower clarity grading to optimize carat/cut/color. The most important thing I learned is how to find affordable priced diamonds and cut. I found rarecarat.com mentioned in a few places and noticed the price was optimal and much more affordable. I figured there had to be a catch. Well, I found out there really is not and that people that sell only diamonds for a living are the ones to buy diamonds from. I was searching for ones near me and since I live by Chicago, I decided on dimend SCAASI. I realized the sheer number of diamonds to choose from here is massive and that is the best way to get the exact stone for the right price. I read some of the reviews on sites like google, yelp, etc. and they were all astounding. It almost looks fake, but it's not. I feel like people should know about this, which is why I am taking the time to write my experience. I told Stephanie my preferences and gave her some of the diamonds I found. My biggest Cs were cut, carat and color. After I pestered her with questions like specific crown and pavilion angles etc., which she was more than kind about answering, we came down to a few ring designs. I went with my fiancé to see everything in person. We were astounded at the sparkle. These were some seriously well-cut diamonds that made Tiffany look dull. The cost was so affordable compared to other retail. I picked out a diamond that I wanted to keep on hold until the others came in. This is when my fiancé started really looking at aspects of rings she liked, and I knew I would not be satisfied giving her something that was not custom. I came up with the ring attached having 9 diamonds for the 9 years we dated. I also decided to keep searching for other diamonds to make sure I found the perfect one. We made another appointment and I fell in love with this one diamond. It was a 57 table, 35.5 CA and 40.6 PA. The fire and scintillation with this combination is breathtaking. To assure me I had the best, Stephanie even provided me with ASET scope images of all of them, which all were excellent. They sent CAD models and 3D wax models to confirm what I wanted. I wanted to "complete" the proposal on her birthday with this special ring. dS was closed on Friday/Saturday and my fiancés birthday was on Sunday. We had our food and cake tasting at our wedding venue Thursday and the ring wasn't going to be finished until Thursday. I was so disappointed. They told me they can overnight it and I picked it up at my nearest fed ex location. When I opened the package, I was amazed with the box and presentation of everything. The ring was blindingly sparkly. The weight of the ring felt heavier than others, which I discovered was due to the high-quality construction with platinum. Other jewelers like James Allen I hear aerate their settings. I was so happy and so grateful I got to give my fiancé the ring of her dreams next to a frozen waterfall. I will forever buy all my diamond and custom jewelry only from dimend SCAASI. read more

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I purchased an engagement ring and matching earrings, along with wedding bands remotely from NYC, so my interactions were exclusively virtual. Nevertheless, my expectations were exceeded at every step of the process, and they became my new go-to jeweler. 1) Customer service and communications: As soon as I placed my initial order Ms Stephanie Katz promptly reached out to me via e-mail and remained in constant communication with me until I was satisfied with the end products. She promptly and efficiently addressed all of my concerns within hours of receiving each email, and even responded during weekends and after-hours. She offered me setting designs that were more within my budget range that weren't listed online on their main website. I never felt the need to call directly, as the email communications were so efficient and thorough. 2) Shopping experience Dimend SCAASI made it extremely easy to find my ideal stone from within their vast inventory. They were very flexible with my setting design change requests, which incurred little to no additional costs. Compared to chain jewelry stores, there are other numerous perks, including free overnight shipping and complimentary ring engraving. Upon request they did not hesitate to send me any ASET or hearts and arrows scope pictures that I requested. Any time I decided to change my diamond choice after the order was placed, my requests were fulfilled promptly and without any issues. Once the final product shipped I felt 100% confident in my purchase, and was not pressured or neglected at any point in the process. As a customer, I truly felt "VIP." 3)Workmanship and quality control The attention to detail on each piece was evident; waiting 3 weeks for each jewelry piece felt excessive, but very worth it. Diamonds were flawlessly set. There was no evidence of using a generic mass-produced setting to accommodate the stones. The settings are made to order, according to the dimensions of the chosen gems/stones, resulting in a perfect end product without diamond wobble, asymmetry, design discrepancies, or any manufacturing defects. My requested designs were executed faithfully, engravings accurate, and sizes were all correct. I got exactly what I paid for, couldn't ask for anything more. read more

Myself and my fiancé don't have a bad thing to say. Initially when he started looking for the engagement ring he admitted that he was terrified because he didn't even know where to start. Dimend SCAASI was the first and only place he went to. Immediately he said he felt comfortable and informed while working with Isaac and mentioned the appointment never felt "pushy". My fiancé felt that he wasn't trying to sell, really advising and educating on all options. Isaac also made recommendations where he was able to get a larger diamond while still working with his budget. We went back today to pick out our wedding bands and was my first experience at Dimend SCAASI. We worked with Shannon, she was a peach. Inviting, funny, the kind of person you feel like you could've known your whole life. The perfect personality you want while you're choosing what is going on your finger f o r e v e r. I agree, never pushy - very honest which was refreshing. I never felt like I was rushed when I was debating between two bands. Quality and service is top notch. Don't even bother going anywhere else. read more