Sandra and team always provide great products and customer service with a smile. They are our go to place for all embroidery. And Sandra always has a great attitude and energy. read more

Quality comes first. Sandra did a very simple embroidery for me. At first glance, it looked great but then Sandra was honest to tell me there was a mistake and they had to redo the patch. She offered to replace the patches and redo the embroidery for free. I felt the work was satisfactory and really appreciated her honesty and making quality important. To me that's the best service and a good indicator of a good business. I will recommend EmboidMe to my dance mom friends and come back for sure. read more

I promise you . . . if it isn't "right" . . . they will make it right! Excellent work . . . friendly environment. read more

I've been using EmbroidMe Encinitas for years....Sandra & Jeff are delightful & they turn your projects back to you with amazing quality & price! Won't go anywhere else!!! read more

We have done several jobs with Sandra and Jeff. T-shirts, polo shirts, water bottles, running hats and more!! Each time the attention is excellant. The projects get done in a timely manner and always in the time they tell us it will take - they will tell us the truth if they think they can't get something completed in time (somethimes we wait to the last minute ;) ). The best thing about their shop is they really care about creating exactly what you want. Its a small shop feel with huge embroiding possibilities!! read more

Love this place! I had a last minute order and they were able to it with no hassle. Kind, efficient, and work well done. Highly recommend! read more

Jeff went out of his way to help me and spent extra time to get my order right! SO excited about the quality and craftsmanship of my new gear! Will be back soon :) read more

I am a long time customer and I recently ordered 23 custom patches for a once-a-year event. Somehow they happened to get lost in the mail, with just a day to go before my event. I went into panic mode. Sandra went above and beyond to help get things taken care of for me. In this age of nonchalant customer service and the "oh well, sorry about that..." attitude, Sandra took it upon herself to make things right. To be honest, I was shocked and overwhelmed with relief! My patches were remade and available for me to pick up with time to spare. I simply can't say "Thank you!" enough. Sandra, you are the best! read more

These guys are fabulous! Great personalized service. They were patient while I facetimed with my wife to get the right font, size and color for our Christmas stocking embroidery! Owner run, they focus on quality, speed and don't try to over charge or up sell! Very pleased and happy with our visit! read more

Sandra and her team knocked it out of the park! We are small business owners looking to stand out from a crowd. Sandra was extremely helpful and had everything we needed to give our company and employees the professional look we had in mind. She is now our "go to" person for marketing, branding and promotional products. She also had some amazing suggestions and examples of other products that helped complete our professional appearance. I can not give Sandra and her team enough credit for everything she has done for our company!! read more

I used EmbroidMe to create custom logo shirts for my business. Sandra took a great deal of time to show me the different options I had for shirts and designs. She even gave me a few ideas she's seen other business owners do. She ordered the shirts so I could try them on and said if they didn't work, I could send them back. All her suggestions were fantastic and the shirts looked and fit great. She did a sample of what my embroidered logo would look like on two types of fabric and made some suggestions on how to make it look better. When the final product was ready, I was extremely satisfied in the final result. She went above and beyond to provide excellent customer service and delivered a beautiful product. I will absolutely use their services again in the very near future. read more

I'm so please with my two jackets I brought in to have embroidered. I worked with Pete, he was so wonderful. He helped me pick out my font, color and placement..I was nervous on picking my options and he made it so simple.! Thank you again! read more

If if could give them 6 stars, I would! I had a job that I needed completed on VERY SHORT NOTICE (like same day). Not only did they complete the job that same day, they were so kind as to deliver it to my door after working late hours to complete the job. In this day and age when we are all trying to support local small businesses, it makes me very happy to be able to do business with EmbroidMe Encinitas and Jeff and Sandra!!! read more

I have been working with Embroidme for the last 3+ years. This year will be my 4th 3day breast cancer walk. They have helped me design some very special training shirts and personalized shirts I give to "my ladies" at the end of the walk. I will be wearing a shirt in memory of one my ladies this September in the Seattle 3day walk. Embroidme designed a beautiful shirt for her and I. I can't say enough about Sandra and her staff. They are more than just a business, they are friends. read more

Fully Promoted - Screen Printing/T-Shirt Printing Near Me - Carlsbad, California

Jeff and Sandra are great! They have done everything for me from t-shirts to embroidered gear bags. Convenient, awesome to work with, and great service. No need to go anywhere else. read more

First off let me say that I am not an impulse buyer. I have been in and out of EmbroidMe a dozen times trying to decide what I want to do. Sandra has been so patient and helpful and hasn't made me feel pressured to make a decision. I really appreciate that alot. She has ordered in samples for me to help me narrow down what I am looking for and her suggestions have been right on point. I haven't placed my order yet, so I guess this review is just for their customer service .... but I think Sandra and her team are awesome! read more

Jeff and Sandra are great. First time customer and I will be back again. I had a relatively small order - and they treated me like I was their biggest customer. Great customer service. read more

The customer does not come first with this company. I needed a particiular jacket, but no one seemed to know the fits of any of them, so I bought my own jackets and brought them in to be embroidered. After much discussion, Sandra told me what she would do. I kept pointing to a sample on the wall of what I wanted....even wrote that on the order form. My jackets were finally done TWO WEEKS after the promised date and did not look like anything that we had discussed. Disappointed? Yes! Sandra just kept saying that this is what we had discussed when it clearly was not. She had no intention of trying to fix the problem. And yes, EmbroiMe has lost a customer. Will I ever recommend them to anyone? NO. So sad. So disappointed. read more

I have been using the service of this particular Embroidme (Encinitas) for two years now. I am an extremely picky and detailed oriented customer, Sandra and Jeff ALWAYS accomodate my request and they always conduct business with a smile. The service is great and the prices make them impossible to pass up. My orders range from one or two hats and polo shirts to orders of 100+ t-shirts and they make sure my order is ready on time and often earlier than expected. It is very hard to find a business that still offers good service and a friendly face. They treat you like you are the only customer they have. As long as they're in business I will always be a customer. The service is so good my franchise owners from the east coast call Sandra and place orders here in Encinitas, even though there are embroidme stores in their area. I am a customer for life. If this review seems to good to be true just try them once and you will see why they are second to none. read more

Coming from a customer service stand point. I find it very unprofessional to come into a store and throw a fit about not having a job done on time, or even not done properly. Sometimes mistakes happen and they should understand this. But when a manager is doing everything within their power to fix the problem and you want to do nothing but talk over them, and be very rude, disrespectful and demanding, and then storm out of the store and call the manager and their associate dumb and dumber...very first class act you have going there Sandra Sapol, I hope you ruin someone's job so that you can receive the same treatment that you once gave to those poor employees...and yes, even the customers saw your actions and thought it was absolutely ridiculous how an adult can act like a child...you own a business and feel it's appropriate to treat other people like that. Shame on you!! read more

I LOVE THIS PLACE. Sandra is the sweetest and is so helpful! I came in not knowing a thing and she helped me with every last detail and was so kind and patient with me through the whole process. I was even able to try on shirts in the store just so I could find the best one possible. I thought I had the perfect image in my head of what my products would look like and with each different product I ordered (through Sandra's help of course) they all exceeded my expectations. I really can't say enough nice things about the staff and the products from EmbroidMe Encinitas. I will be using them forever. Definitely the best in town. Thank you again!!! read more

Came in last Thursday, had to get a few horse items embroidered for my boss, I walked in to a smiling man (which I am spacing on his name) i will call him Grandpa, because he is Sandra's & Jeff's father/father-in-law. For starters, I was there for a good part of an hour "designing" our items, but more talking about life and other such things. it took 5 mins before I was in the back picking out the colors of the stitching, talking to Jeff and Grandpa S. and discussing how crazy our world is today. I 100% forgot why I was there and enjoying hanging out and conversing with Grandpa S. We eventually designed beautiful lettering on all my items and I almost came around the counter to hug Grandpa S. I'm so excited to see the items when finished. The BEST part is I was able to support a local family run business, gain wise wisdom from Grandpa S. and i know when I get my items back this week, they will be finished as if it was my own Grandpa/Grandma/Uncle/Aunt/Mother/Father doing was the work. They care. It shows, and I will absolutely be back. As much as possible. Thanks again! I will tell anyone who will listen to head on in!!! read more

Sandra and Jeff have done custom embroidery for me to VERY exacting uniform standards and they have always done excellent work. The service is top notch. They absolutely stand behind their product and are a pleasure to work with. I've been a repeat customer and will continue to use them and recommend them highly. read more

Jeff and Sandra are great to work with. They take the time to understand your needs so that your project comes the way you envisioned it. Their pricing is always competitive. read more

Sandra went above and beyond for Zingle. She came into the shop on vacation to make sure we had what we needed on time for our company wide team meeting. And I must say the finished product looked fabulous on our team! Sandra and Jeff have been incredibly helpful with several orders over the past 6 months. They provide excellent service and wonderful advice. They definitely understand the concept of customer service. Everything was delivered as promised. Sandra even delivered our most recent order to my office. read more

Good business but a little pricey. They are nice to work with and get the order done in about a week. Happy overall

I opened a business in 2013 and created a relationship with Jeff and Sandra, they have gone the extra mile for me every time I needed their help!! I highly recommend using Embroidme Encinitas, you will not be disappointed!! read more

Awesome customer service! And a great product too! I highly recommend them. I love the whole family there. I especially love working with Sandra - she is so helpful with all the decisions that need to be made and she orders samples for me like crazy when I can't make up my mind on colors or styles. Thank you for all the fantastic shirts! I'll be back soon. read more

Once you get to know the Sapol family and the great products and service they provide, you won't want to go anywhere else. I've been using their services for a few years now and tell everyone I know that this is the place to go in Encinitas for your promotional items. read more

They made golf towels for me. I loved their customer service and quality of work. They were very easy use to work with I would definitely use them again. read more

Sandra and Jeff always make sure you are greeted with a smile and are well taken care of, and get exactly what you expect, or more. I recently had a rush job; but in no way did I think I'd receive my embroidered shirts in a few hours. Prices are great, service is great! It's a very friendly place to visit. I will definitely be going back again and again. Try them, you'll be very happy! read more

I have used EmbroidMe in Encinitas several times now to design some sports jerseys. They are impeccable with design and are exceptionally detailed in everything. My final product was sharp, artistic, distinct, colorful and eye catching... Everything I wanted and beyond. The owners Jeff and Sandra are willing to go the extra mile to get you the design you want for optimum value. This is the ONLY place to take care of your embroidery needs. read more

I had come across EmbroidMe on the Internet and had read wonderful reviews about this store. The previous reviews were right on! Both Jeff and Sandra are very welcoming, helpful, and very professional. They also did an excellent job with our embroidery for our dental office at Dr. Delagrammaticas, DDS. They are creating all of Dr. Del's office uniforms for the front office, dental assistants, and dental hygienists. They have a great selection of shirts/scrubs to pick from, and they really took the extra time to customize our embroidery exactly how we wanted it. Excellent work, easy to work with, and wonderful customer service. I will continue to go to them for our embroidery needs, and I recommend them highly! read more

Outstanding Place! 100% satisfied. They went above and beyond to make sure my order would be perfect, and it was. Even though I had a small purchase I felt I was treated as their biggest and most important client. Thank you owners Jeff and Sandra Sapol. read more

I've used EmbroidMe Encinitas twice now for work and could not be happier! Sandra and Jeff (and team) are extremely helpful and very pleasant to work with. Both orders have been given tight deadlines and they didn't turn away from the tasks. They work closely with me to ensure the design is exactly what we want and the end products turn out great! I will continue to go to them with any embroidery needs and know without a doubt they'll get the work done (well!) in the timeframe needed. read more

Sandra was great! friendly and very professional. Jack the graphic designer was amazing, very patient,professional and great attitude. He helped me out tremendously with my orders. and has made this an easy experience. Highly recommend them. Their work exceeded my expectations!! read more

Great experience!!! Here's what you should expect if your service has been like mine. I've placed several business orders and have been very pleased on each one. They have great communication and very fair pricing. Their team really goes out of the way to under-sell and over-deliver. They have one of the best selections of in-store samples for you to look at, try on, touch & feel. They will also make recommendation and offer their experience for things that work and things that will look good vs. things you should avoid or that may not go well. They really take the time to listen and will tell you if something can or can not be done. This is a testament to knowing their business and being able to share it with you. Their shop is very clean and their embroidery equipment they use is in house - so you know you're getting a quality job done right there in their store and not being shipped in or shipped out. As others have stated the owners Jeff & Sandra are wonderful people who truly care about their customers and making sure you're 100% satisfied. Their staff has been really friendly and helpful too. We will be using them again and again for all our embroidery work! I'm so glad that I found them for our embroidery needs and can HIGHLY RECOMMEND with no hesitations - get over to EmbroidMe in Encinitas and click helpful below if your experience is anything like mine!!! read more