I had stopped at a convenience store and when I came out to leave my vehicle wouldn't start. I…read morecalled, Big Son Wrecker Service and Mr. Austin answered and said he would head right on over and within 10 minutes he was pulling up. While he was attempting a jumpstart, I explained I lived about 65 miles away and would he be able to tow my vehicle if it didn't start. He said, don't worry I will get you to wherever you need to go. Mr. Austin had other crew members to bring him equipment to diagnose my vehicle's issue without my asking and without charge. But eventually my vehicle had to be towed. The towing fee was very reasonable and Mr. Austin was professional, patient and kind. I recommend this family-friendly wrecker service.

This past weekend several me and friends of mine were on a ride and were attempting to ride the…read moreentire Natchez Trace. Unfortunately my bike broke down. Completely stranded and unsure what I was going to do. I reached out to the local Sheriffs office and they recommended me to Call Austin White at Big Son Wrecker Svs. Long story short, Austin showed up and was determined not to leave me stranded and ended up trailering my bike all the way back to Clarksville Tn. Austin is an amazing man and goes out of his way to help others. I am absolutely positive about one thing, if God hadn't sent Austin to help I would have been much worse off. Austin and Kimberly, thank you both again for being such genuinely nice people.

A repo truck from this company hit my car in the parking lot of my apartment complex, - the drivers…read moregot out and pushed my bumper back into place and drove away. The only reason I was able to find out was because my neighbor witnessed the accident and reported it. It has been over a month and nobody has done anything about this. No replies to my emails and I have to call them to get any information (which is nothing). I Have filed a police report and got an estimate which is over $1,000. I have asked for their insurance information and they are refusing to take care of this. They are forcing me to take them to court. The owners haven't reached out to me once. I am extremely frustrated and have honestly been nice considering the situation. Dodgy company and horrible customer service.