Absolutely everyone here was fantastic. The car was repaired perfectly, and the communication was…read moreexcellent.

False advertising! Drove 90 miles to Maaco to have paint job. Once I arrived the paint packages…read moreadvertised on the web site and on their wall does not include labor???? So the quote I got was for $4500 instead of the 1299, 1499, 1899, or even the "ultimate" 2399! What BS

I have used Tom's Automotive for my car needs for years. I have many friends who have used Tom's…read moreAutomotive for decades. I noticed a few low scores in ratings. Following my reading of these reviews, I detected a similar observation. Tom's was NOT in the wrong. Frequently, when people have repair needs requiring repair experts attention, the infrequent customer might have no idea of how a repair shop functions. Yes, prices today are high for everything. I have found that Tom's service is impeccable. They have always informed me prior to repair, regarding work needed. My service requests have all been fulfilled to my complete knowledge & satisfaction. Tom's Automotive is my 1st choice in any repair needs!

Waited for a tow truck from 2:30p- 8:30 pm. Estimate was max 2 hours. Couldn't get anyone on the…read morephone. Trackers said someone was coming. Waited patiently. I don't know what was worse, needing a tow or dealing with Tom's. To make matter worse when I finally got someone on the line after 30 minutes @ 6:54pm on 4/21/26 and got an update, it was to the minute the same update I had been given 96 mins ago, 47 mins. I told her I thought something was wrong and maybe I could get a new driver. She said something out of line to me, then hung up. I wasn't rude to her even after waiting 6 hours, why was she so rude to me? If calls are recorded, I hope you look into it.

They did an amazing job on my Hyundai Tucson! The office staff was helpful and the work was great!…read moreI can't tell that my SUV was ever damaged!

The quality of the work and service were both outstanding. I would highly recommend these folks!read more

Quality service at a great price! So easy to work with! He did exactly what he promised in a timely…read moremanner for the exact quote.

From the owner: Come find out what makes us the best body shop in the Tupleo area for collision and auto body…read morerepair.