As both a mom and a communications professional, I tend to ask a lot of detailed questions - especially around student privacy, media use, and social media policies. With everything happening in the digital landscape right now, including the rise of deepfake technology, this is a major area of focus for me.
From the very beginning, the team was incredibly receptive and patient as I walked through my (many!) questions. They provided clear, thoughtful answers and never made me feel rushed or dismissed. That level of transparency and professionalism really stood out.
At one point, they asked whether they could quote me in their newsletter. I requested that only my name be used and that my daughter's name not be included. Their response was immediate and respectful - absolutely. That kind of responsiveness to parent preferences speaks volumes.
After previously experiencing a situation elsewhere where my child's image was used without clear written consent, it was genuinely refreshing to interact with a team that approaches families with kindness, professionalism, and respect for privacy concerns.
Grateful for the thoughtful communication and parent-centered approach. read more