I used them for my daughters 2nd birthday and they where great. Luis stayed in contact the night…read moreand day of the party. They where even awesome enough to bring everything 2hrs early which was nice. I also rented tables and chairs which where clean and in good condition. The bounce house was clean and in good condition also. They picked up at the time we arranged and cleared everything out. I would use them again in a heart beat.! Thanks for helping make a wonderful memorable birthday!!!!!

We had a great experience with Jump and Party when we rented a bouncy house for our son's birthday…read moreparty. We were able to use the date of the party to see what was available and complete the rental all online. We live on a military base and access can be difficult. Fortunately they have an ongoing relationship with base and have provided their goods for base events in the past. They delivered on time and completed the set up quickly. The bouncy house was clean and despite wet grass, they did not require us to clean it before pick up. Thank goodness! I would highly recommend using them for your next event.

Jump'n Boerne was absolutely amazing! From start to finish, their service was exceptional. They…read moreoffer fun, high-quality products at great prices, and their dependability, flexibility, honesty, and communication were truly top-notch. We had such a wonderful experience and will definitely be using them again in the future. I work at an elementary school, and the kids enjoyed every single minute of the entertainment Jump'n Boerne provided. Everything ran smoothly, and it made our event such a success! A huge shoutout to Julie for going above and beyond throughout the entire process. She was incredibly easy to work with, answered all of my questions quickly, and made everything simple and stress-free. I especially appreciated how proactive she was--she even reached out ahead of time to discuss backup plans in case of rain and offered indoor alternatives if needed. That level of care and preparation meant so much. Julie was so kind, professional, and thoughtful the entire time. We are so thankful for this company and highly recommend them to anyone looking for an amazing experience. We can't wait to work with them again!

Great experience using this company to rent a bounce house for my daughters birthday. They were on…read moretime and the bounce house was fun and clean for the kids.

The Gruene Rentals team was great! On-time delivery and pic-up…read more The equipment was clean and was exactly what we needed. Also, Communication was Awesome! The sales team walked us through the whole process and even made suggestions that we didn't think of. I highly recommend Gruene Event and Party Rentals.

Available for last minute party idea, super fast delivery and set up! Amazing price for the amount…read moreof time. Just over all excellent, and will use their services again! :)

They were by far the easiest vendor to work with! Super flexible and responsive to all my…read morequestions! We will definitely rent from them again in the future.

What a pleasure to have found this company. I needed a bouncy castle for a birthday and never…read morehaving rented one I was hesitant. Jose was so pleasant on the phone and so helpful! Great price great delivery and great pickup! I will be recommending Jumping Frogs!!

I hosted a pretty large event last week and needed to rent multiple items for my event including a…read morelarge ice chests, waiter trays and stanchions. I requested multiple quotes with different rental businesses in town, but Marquee Event Rentals had some of the best prices and they were very quick to respond. Mackenzie Smetzer was the person helping us through the process and she was very professional. They also gave us some flexibility with the pick-up and delivery dates, which I truly appreciate it! I am most definitely going to be using their services again for any future events and would highly recommend to any event planner out there.

I chose this establishment because of their initial price quote and the quality of the…read morerental furniture for my daughter's September wedding. Both were appealing. Makenzie was my point of contact. Initially she was difficult to contact after the deposit was paid. She became more responsive only when I asked my wedding coordinator to intervene. Primary reasons I would not recommend this company: 1. Cost discrepancies between the quote and the contracts (which required my signature) 2. Questions were not answered when discrepancies were identified on quotes and contracts. I had to inquire multiple times to get a response to my questions and the questions were never directly addressed. 3. Double charges for the same items: they were listed as one name under "tables/chairs" and called by a different name under "Labor and Fees". An explanation could not be given as to the reason for this dual cost. 4. Mathematical calculations did not match the original agreement and could not be explained; or blame of the miscalculations was placed on IT issue or declared a program error. 5. Mathematical calculations were inaccurate even when using their own numbers and an explanation of how they arrived at a specific cost could not be explained. 6. When finalizing the furniture count, some of the prices were changed, again the reason for discrepancy was placed on program error/IT issue. 7. It took 3- 10 days before I received a response to my inquiries; and that was with multiple follow-up emails/calls. To be fair, all the issues were resolved but it was because of my due diligence in closely reviewing the numbers and continuously following up and asking questions. I turned in my own calculations to the company using the original agreement of cost vs their "computer program" to be sure I was getting what I had agreed to. I do hope that this company is able to fix the IT/program issue. I also hope that plausible explanations can be provided when inquiries are made by the customers in a timely fashion. I hope staffing will receive training to improve customer service, as my experience with this company did not appear to be service or customer oriented. Abundant Blessings, MOB

I called fun party bounce to rent a bounce house. They didn't answer my call but I was able to make…read moreall of the arrangements through text. It was $75 to rent and a $10 delivery fee which varies depending on where you are. The rental is for six hours. I wanted it delivered by noon so my kids could play in it for a little while before my daughters birthday party( which was gonna end at six). They notified me the day before to let me know that they would deliver it earlier since they were in the area. This did not affect my rental time. We had the bounce house from 10am-7pm. Plenty of time for my kids to play by themselves and all of their friends to play during the party. The guys who delivered it were very courteous and professional. I highly recommend them based on my experience.

We use them for every birthday party at our home. The bounce house selection they have allows us to…read morematch our theme and fit several kids inside at once. The delivery and set up is quick, and we always have time before and after the party for the kids to enjoy. Each unit is always clean without any rips or holes.

First off, the basics: all the people we dealt with from the initial phone call, to delivery, to…read morepickup were professional and quite friendly. But what really sent me here to write a review were the delivery and setup crew. As I mentioned, they were very friendly and personable. Importantly (to me at least), after they had laid out the water slide but before staking it to the ground, they sought me out to ask about possible locations of irrigation and in-ground wiring. That is a BIG DEAL! That level of forward thinking is so very helpful to me as a homeowner. I know it protects them, too, but it also helps prevent any problems for me. It was very much appreciated.

I have been renting from this company for the last 2-3 years for my grandkids summer birthday…read moreparty. I was going to rent again but a $499.00 water slide rental but there was $281.00 of additional fees!! They are no longer in Boerne so thé delivery fee is over a hundred dollars ! I will NOT rent from here this year! This company has new owners and those new owners are gonna go out of business. The rental went from $500. to $800. Ridiculous!!!!