I paid $3,098 for Pool Bros' Complete Maintenance package for the season, expecting exactly…read morethat--complete maintenance. I met with them during the opening and trusted their professional recommendations. Once I was no longer there supervising, however, it became one additional charge after another. They identified plumbing issues and recommended that I pay to have the plumbing redone. I followed their recommendation and paid the additional cost. Yet the leaks that were part of the reason for addressing the plumbing still weren't resolved, and I was then faced with attempts to charge me even more. I have no problem paying for legitimate repairs that are clearly outside a maintenance contract. My problem is paying $3,098 for complete seasonal maintenance, approving additional work they recommended, and still repeatedly being presented with more charges while the underlying issues remain. For anyone considering them, my advice is simple: get every detail in writing and question every additional charge before approving anything. They got me this season. Never again. Stay away.

We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

The Pool Boss recently installed our pool, and it was the best experience I have ever had with any…read morecontractor, period. From day one they were organized and thoroughly planned out, and they executed flawlessly. They overcommunicate in the best way: you have access to everyone's cell phones, they respond promptly, and if you have an issue, they are there instantly. The quality of the work is beyond top tier, and it's clear the entire company is 100% focused on client satisfaction. The only two issues we ran into were self-inflicted on our end. In both cases, Pool Boss was there the next day and fixed them. When I asked for the bill, the answer was, "There is no bill, we just want you to be happy." That tells you everything about how they operate. The team is outstanding: Matt, Dan, Lisa, Joanna, Tyler, Jadyn, William, and the owner, Chris. They define world-class service. If there were a rating above five stars, they would earn it. I wouldn't just say they're highly recommended; I'd say you would be making a huge mistake going with anyone else. The absolute best in every facet of the business: prep, design, price, communication, timelines, and quality. No one better.

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

Can't say anything about their service but can say that their employee drives like no one else on…read morethe road matters. He cut me off twice, weaving in and out of traffic and then almost side swiped me. He then proceeded to give me the finger and hand motion of jerking off. Driving a company vehicle and acting that disgusting is a disgrace to any business. ​​

We have been using A&E Pools for 12 plus years. They provide pool install, repair, weekly…read morecleaning, chemical check, Polaris repair, new covers and liners. Exceptional and professional service at all times. John and Rob are the owners and truly care about their customers. We use A&E as a weekly service for our chemicals and find this to be a Hassle free summer. Not many pool owners realize the importance of correctly making sure pool water is properly balanced. If your pool water doesn't have the right chemicals you can get sick, wear down your pool heater and liner. I find having professionals care for your pool saves money in the long run. When I swim in my pool I know the water is perfect. They also offer emergency service and fantastic response to general repairs. The end of this season they are installing a new liner for us. Would definitely recommend.

Used DGL to open and close my pool. First time pool owner and I was guided through everything to…read morehelp troubleshoot etc... straight up professional.

ZERO stars.....ZERO STEVE, one of the heads of the company…read morecame to my house and looked at the work and told me he would take the job. A Jacuzzi job. He had me order the part and pay for it myself, which was no problem. It was 300+ dollars. After I received a part, I tried to contact him multiple times to set up a date. My calls were ignored. Then, finally after two weeks of no answers, he texted me, couldn't even call me. He then told me he couldn't do the job. Made up excuses.VERY VERY UNPROFESSIONAL!!!! Don't bother using their company they can't be counting on. There are other companies out there.

Jake and his team do a fabulous job maintaining our chemical balance and cleaning as expected…read more Total pros!

From the owner: Get Your Pool Ready for Summer with Prizm Pool Services!…read moreSpring is here, and it’s time to open your pool the right way! At Prizm Pool Services, we specialize in professional, hassle-free pool openings that get your backyard ready for the season. From cover removal and system startup to water balancing and equipment inspection we handle it all so you can dive into summer stress-free.

Gorlin has provided excellent, professional service for our pool for many years. Their teams are…read moreoutstanding, and they are our go to for any are and maintenance related to outdoor living. Thank you!

Superb on time service. Never have to worry about your pool and equipment. 5 STAR.read more

I don't know who answers the phone and sets up service. But she is by far the rudest most unhelpful…read moreperson I have ever had to speak to. When you call she will constantly audibly sigh like you're wasting her time.

As unprofessional as You Can Get. Set up an Appointment to replace a Pool Liner ( A few thousand…read moredollar Job). they show up after a week. When they arrive, I tell them that My son will be right out he was waiting for your Rep., but the pool area is accessible to them I said you can go right to the pool yourself until he comes up . I said Give my son a few minutes to come outside. The Lady ( I think jennifer) asks how old is my Son, I said 25 yo, why is that a question?. My son then calls me & says that no one is there & when I call them to see where their rep. is, Pool World Lady tells me, how do I have the Nerve not to be there & let my 25 YO son be there instead. Are you serious! I said I have to work & I could talk to their Rep. on the Phone instead. They want to set up another Appt. for 2 weeks. Stay Away with Nervy people that do not act professional or Appreciate your business. If I Spoke to my Clients This way, I would be out of a Job. I am sure it is not an isolated incident, I am just taking my time to write this review.

We bought giant pool noodles we couldn't find anywhere else, the kids love them. Staff was very…read morenice and helpful.

I recently stopped by to purchase Shock for my family's pool. I was immediately greeted by Robert…read moreand another nice girl behind the counter. As I am not familiar with pool supplies/chemicals, I was grateful for the info. given to me. After checking out, Robert was even kind to bring my large heavy box to my car. I had a great experience overall and will definitely be back to shop for all pool necessities going forward.

This business does not provide what you're paying for and what they promise on their website. I've…read morediscussed this with the owner several times and the problem persisted so I'm moving on.

They do not even return phone calls to inquire about building a pool. On my initial call I spoke to…read morea lady who assured me that the owner would contact me back. A week later I called again and left a voicemail and never received a call back. if you can't have the common courtesy to return a phone call inquiring about building a pool, why would someone hire Mystic Pools to build them one. Poolscapes NOLA LLC out of Mandeville got our business