I went here a few times this summer to inquire about a hot tub. As never having owned one, I had…read moremany questions. The staff seemed to not want to go out of their way to any question. I felt like I was annoying them. I left there and went to Hot Springs on Hope Rd Eatontown. Erin was awesome. Gave us all the time we needed to make an informed decision, and we bought a spa from them in Nov. I'm so glad we researched before spending 19,000 here!

Been going to at home Recreation for many years. Bought a new cover for my pool. Water was getting…read morethrough the cover from inside the pool. I was pumping it off not knowing it was coming from the poo. Went back to get new cover they said it's not covered under there policy. The manager told me this is normal. Not happy will never buy from them again

I don't know who answers the phone and sets up service. But she is by far the rudest most unhelpful…read moreperson I have ever had to speak to. When you call she will constantly audibly sigh like you're wasting her time.

owners are very unkind and unfair to staff members, very strong bias in the work environment, poor…read moreservice and communication from this company.

Couldnt be happier with EVERY experience I have had with them. From inside staff to service,…read moreeveryone is top level. You should not even consider buying through another business

A pleasure to deal with this business. Incredible and helpful staff throughout the whole process…read more Feels like a family business. They were helpful through the whole process from delivery and installation and provided a list of recommended electricians. After installation they visited our home to give a full tutorial on operation and visit for a time to make sure it's running optimally. Highly recommend.

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

We just wrapped up construction of our Pool Boss pool (still need the finishing touches surrounding…read moreit completed) but can't wait to use it this Summer. The entire team at Pool Boss was a pleasure to work with and I appreciated the seamless way they navigated every aspect of our project from Design to Construction to Service. We partnered with their preferred vendors (Corbo Electric, Diorio Plumbing and DePascale Hardscaping) which made the whole experience that much easier! We didn't have to be the middle man and never stressed about communication between the crews. Highly recco this whole team!

Team DeFalco is the best! I've been trying to figure out the best pool company to go with and they…read moreare the most professional, reliable and experienced. I was having a problem with my skimmer and Guy FaceTimed with me to resolve my problem. Tammy in the office is terrific and will test your water and get you what you need to keep your pool sparkling. I highly recommend DeFalco Pool for all your pool and spa needs.

These guys are great. I wouldn't go anywhere for pool or spa needs. Very helpful and reliable.read more

I've been noticing some new staff here. They all seem to really know their stuff. I had some…read morehorrible issues with my pool equipment that a service guy couldn't figure out, but these guys got to the bottom of it. Ever since I started doing regular water testing with them and using their regiment of maintenance chemicals, my pool doesn't get cloudy or green anymore.

The staff is very helpful. Prices are very competitive. They have a wide variety of supplies.read more

this place. Bou…read more.. Avoid at all cost any product from this place and LPI. Bought a hot tub last year. Got it late, finally, arrive...circuit board broken..month later finally replaced. Month or so later some panels falling apart. Month layer, motor busted. Next find small screws in tub. "TUFF TOP" is warped and does not close Now for the last 5 months trying to get items replaced. Week after week another story ...no one reads the case file as they are fixing piece by piece each time closing the case out. No one returns calls or emails. Perma hold and when you finally get someone they said the case has been resolved . Which is incorrect. Does anyone know if I can sue? BBB does nothing

Hi. Why all these bad reviews I ordered my Hot tub from…read moreBuddy in Sayreville NJ. Wow This tub is amazing. Dr wellness made Yes by Lpi in Tennessee Had a Laguna bay spa from Lpi that I bought in 2010 yes a cheap entry tub that was a big problem This is a new company. They make new tubs with All Balboa parts Tubs are insulated very well. Cabinets are much better. Tranquillity G6 tub for under 7 grand with all the amenities a 12 to 15 tub has. Delivery was great. Even a few days early. 400 bucks to put in place. Had hot tub up and running in a matter of hrs If you want to cut out the middle man and get a great tub at a great price. call Buddy in Sayreville

I've been a customer of G and S for many years and I recommend everyone! They test my water and…read morenever recommend over use of chemicals, meaning let's wait a few days and see before adding anything extra I might not need! Staff is always polite and helpful and they carry bioguard products which I love!

I have use G & S Pools for almost 20 years! They open and close my pool as well as provide…read moremaintenance while it's open. This year we had to replace our original liner. G & S did an amazing job and we could not be happier with our new liner!!! Highly recommend! Very knowledgeable staff and friendly. Always able to answer my questions, no matter how dumb!

I had called a number of local pool companies because I needed a custom made pool cover. I was…read moreconcerned particularly because my patio is made of tumbled marble and the cover had to be specially installed so it wouldn't damage the stone. With Sea Breeze, I got prompt attention and a written estimate sent to me the day after the company owner stopped by. Not only was he able to provide me with the estimate, he also delivered samples of both the fabric and the anchors so I could see what the finished product would look like. I am really pleased with the cover I received and its installation. I recommend Sea Breeze to all my friends now.

My filter pump broke on memorial day weekend. I put a call in to Seabreeze just to leave a message…read moreand get on their schedule. Within the hour, Joe called me to ask a few questions about my equipment. He came by THAT DAY and replaced the pump. I own a plumbing business, and I make sure I recommend them when my customers ask about pool service.

I came into the store and Lisa G. greeted me at the door and Joan was ready to help. Both women…read morehelped make all the decisions I couldn't make in my own. Lisa was amazing! She helped with financing and then got my pool delivered to my house in 3 days!!

This was one of the most unacceptable service experiences I've ever had, and it goes far beyond…read morepoor customer service--it involved repeated trespassing, negligence, and a complete lack of accountability. Twice in one week, this company sent workers onto my property without permission to open a pool I never scheduled. The first time, we caught them in our backyard and were forced to call the police, who confirmed they had the wrong customer and told them to leave. Despite being clearly warned by both us and the police, they returned the next morning and continued working even after I told them again to leave--this was not a mistake, it was repeated trespassing. When I arrived home after the second time, the damage and disregard were obvious. The pool cover had been removed and equipment was displaced. Nothing was restored. They entered without permission, performed unauthorized work, and left the property in worse condition. What's worse is how the company handled it afterward. They admitted they were in the wrong, yet took no real steps to fix their mistakes. When they returned "to fix it", all they did was loosely put the ladder on. In the process, chlorine was dumped onto our patio, and a jet was left missing. They didn't correct the damage--they created more. When we raised these issues, we were met with outright hostility and dismissal. We were told, "what more do you want," and then hung up on. Both the owner, Steven and support staff, Lisa B, were rude, defensive, and completely unwilling to take responsibility--even after acknowledging their error. This company trespassed multiple times, failed to correct their mistakes, caused additional damage, and then treated us with disrespect when we asked for accountability. Avoid at all costs and go with a reputable and respectful company *Only solution Steven would agree on was to give us a new jet if we showed up to the store with a part number. He said he was not offering any services.