We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

My Pool never looked so good!! They're always on schedule and the pool water is crystal clear all…read moresummer. I recommend pool bros to anyone in the area looking for a pool company. They're the best!!!

Bryan was prompt, professional and knows his stuff. Did a great job. Highly recommend.read more

Bryan is a very skilled technician when it comes to spas and hot tubs. He's also one of the nicest…read moreand most honorable people I've met in years. If you have any issues with your Hot Tub or Spa call Bryan he'll take care of it.

This business does not provide what you're paying for and what they promise on their website. I've…read morediscussed this with the owner several times and the problem persisted so I'm moving on.

They do not even return phone calls to inquire about building a pool. On my initial call I spoke to…read morea lady who assured me that the owner would contact me back. A week later I called again and left a voicemail and never received a call back. if you can't have the common courtesy to return a phone call inquiring about building a pool, why would someone hire Mystic Pools to build them one. Poolscapes NOLA LLC out of Mandeville got our business

This place is the worst. Closed my pool in the fall and paid extra to have the heater winterized…read more This spring I went to turn the heater on and the pipes were all cracked. They did nothing to get the water out. Of course called them this week and they could care less. STAY AWAY!

Wish I could give 0 stars. Had pool liner installed and it was a disaster. Had to put in ins…read moreclaim against the company and file complaint with bbb. I keep posting my review but it appears to be removed ps. Heard new owners since we had liner installed???? Maybe service improved.

Gorlin has provided excellent, professional service for our pool for many years. Their teams are…read moreoutstanding, and they are our go to for any are and maintenance related to outdoor living. Thank you!

Superb on time service. Never have to worry about your pool and equipment. 5 STAR.read more

I've been noticing some new staff here. They all seem to really know their stuff. I had some…read morehorrible issues with my pool equipment that a service guy couldn't figure out, but these guys got to the bottom of it. Ever since I started doing regular water testing with them and using their regiment of maintenance chemicals, my pool doesn't get cloudy or green anymore.

The staff is very helpful. Prices are very competitive. They have a wide variety of supplies.read more

ZERO stars.....ZERO STEVE, one of the heads of the company…read morecame to my house and looked at the work and told me he would take the job. A Jacuzzi job. He had me order the part and pay for it myself, which was no problem. It was 300+ dollars. After I received a part, I tried to contact him multiple times to set up a date. My calls were ignored. Then, finally after two weeks of no answers, he texted me, couldn't even call me. He then told me he couldn't do the job. Made up excuses.VERY VERY UNPROFESSIONAL!!!! Don't bother using their company they can't be counting on. There are other companies out there.

Steve the tech was ok. Calling and leaving messages to schedule service was brutal. The billing was…read moreworse it was like they didn't want to get paid. Do your homework people there are a dime a dozen of pool geniuses.

This company is super high quality. Not only are they excellent in customer service but also they…read moreare knowledgable polite, honest and they go the extra mile. Serviceman Joe was SPOT ON!!! Great company and I highly recommend them. Sincerely, Kevin B. Dorlon