Great space for kids to play. When there last night, it was soooooooooo cold! Why it's so cold?!!…read moreConcrete floors and tiny socks do not match. Got sick the next day. BUT! Emmanuel and JC were very helpful! Gentle and patient with us on the zip line, obstacle course and rock climbing wall. Thank you, guys!

very RUDE manager hot DAYand their credit card machine went…read moredown. my child was crying and he saI'd rudely to us - YOU CANT PLAY YOU HAVE TO WAIT ( I only had credit cards and $25 cash) when I asked him how long was told no idea really? she's 5! I was going to go to bank to get cash but she was so upset / crying etc His kind professional manager was sorely lacking the place was empty- now I know why

The food takes FOREVER. I just waited 30 minutes for a single order of potato skins. No one seems…read moreto be trained on anything. The floor they're behind the counter is covered in oil/grease, so it's not even safe for the people working. This place is unbelievably bad.

definitely the worst of all the Launch locations. Small, not as many obstacles, no zip lines…read more worth driving to Framingham over this one.

Anthony laidlaw and Jeremy where very helpful and supportive and made our experience funread more

Really great place for young families. So much to do, so little time. We focused on the…read moretrampolines, of which there were many varied setups, but there were other options for the next time.

Very clean, staff are super friendly and nice!! Shout out to Jason, we went two times these week…read moreand he is super friendly and polite. My kids had super blast there, $18 per hr and the socks are very cheap, other places charged $2-4 Absolutely will be there a lot more often!

Nice little spot for your kids to jump around a bit, they have the mini square sections of…read moretrampoline, the space is NOT big, but for young toddlers and children it'll do for the area. There's a few video games in the arcade and they expanded their gatcha/ claw games. Now i must take notice i would rank 3.5 currently out of 5. A couple things we did notice is I'm sure most places dont clean the foam pits regularly, but they def are a bit sticky, (yes i know kids and all) but they have empty bottles and trash in there haha. The little games that are setup in there like the toss the ball in the holes game, doesn't work and someone tossed blocks in the ball return slot. The score doesn't update, but the timer works sometimes. Could use some more maintenance in the trampoline park. They do have a few bday rooms for parties which is cool and they have pizza menu basically catered for packages with game cards. There is one terminal you can reload cards with or ask the front. If you lose something in the park, they are not responsible, not sure if they'll actually help you find an item or get back to you later if let's say you lose your keys / phone in the pits, but i would say be careful with your belongings. Staff is fine, never had issues when bringing the kiddos here. Easy setup, time goes by color wrist band and they announce when that color band's time is up.

A pretty fun facility. I'd say the indoor playground is definitely more suitable for older kids…read morelike maybe 5+. It can get pretty loud with all the birthday parties going on. They do have arcade games that are pretty reasonably priced. It gets super busy here on the weekend afternoons, be prepared to park far away and then walk.

The kids loved it! Laser Tag was definitely fun and definitely go back. Reasonably priced, and it's…read morefor all ages

Reflecting on my jumping experience has been therapeutic. Twas an unexpected way to spend my…read moreafternoon into early evening. If over three hours in target were an ant hill, urban air would be Mount Everest. I reached the peak of exhaustion and overstimulation. It's difficult for me to recount the details of my past. I'm sad to say I have dedicated a small portion of my life to a warehouse, no matter if it was full of electrical gadgets and gizmos. Lights and toddlers were constantly whirling across the arcade and bouncing areas. I must admit the dip n dots vending machine was a highlight. Additionally, I frequently lost my footing due to the masses of youth who altered my reality. I had never felt so lost. However! In a thrilling turn of events, my excruciating troubles were temporary. Urban air has cleansed my internal aching. I am purified. Everything, in comparison to my urban air past, has gained beauty. I have been rejuvenated. I believe everyone deserves to rejoice in the journey that is urban air.

Beware, these memberships are hard to cancel. The 6-month or 1 year memberships will continue…read morecharging even after those time periods. They will reference the contract but this stuff is buried and they don't explain this to you when you sign up, just like a gym membership. Keep an eye on your credit cards folks and call before the time period to cancel. Here is the phone number. 800-960-4778 ext 4

Visiting from Miami, Florida and went here with the family and had great time, service at the bar…read morewas great but not at axe throw area. But so far it was fun.

We came here for the first time for GoKarting for Father's Day and had a great time!…read more It is a bit of a loud environment but the tunes playing were enjoyable. Even though we signed waivers in advance there was a computer snafu and they had to redo them for our whole party making the check in a fairly long process. In general the communication/ process for getting ready and starting the GoKarting didn't feel super smooth as the passenger but you could tell the staff was organized and knew what they were doing. They were also super flexible when one round they accidentally had child settings on some of our karts and let us redo the round. The go karting was super fun and it was great that we got to do both tracks. Special shout out to manager David. We had dressed up as our dad from various eras for Father's Day and he loved our vibe so much he offered us a free round of virtual darts! The darts were fun although not as thrilling as the GoKarting, kinda similar vibe to bowling. Overall we had a great time go karting and staff was super pleasant and helpful, would recommend.