This scam still around? I now get text messages after not going there over a decade for me to come…read moreby and check out their "summer specials" My experience with them was mediocre 9/10 times I used to visit them. The only time they'd be helpful is for antibiotics which how can you screw that up? Some visits I was absolutely helpless including a pink eye that bled, the "dr" or associate that would come in incorrectly diagnosed me all three times I went in there with the emergency, scabes that I got my visiting my parents motherland (was terrible), and a cyst that formed on my lip and that just required surgery but they wouldn't even know who to send you to. It's a shame they associate themselves with ibn sina, an amazing man in the medieval times. I do blame the business model, they probably overwork their nurse practitioners to squeeze as much money as they can.

Good community service, the staff is compassionate and caring. They look after you and help you to…read morerealize all your health issues. I will recommend it to the whole community is a good place if you're in need of health care.

Worse place ever don't bring your family member here most of the nurses are rude they always have…read morean attitude. You always have to be behind everything they never on time and they look unhappy doing there job basically they there just to collect there paycheck they don't care about there patients!

I visited La Hacienda and was very much impressed with the cleanliness of the facility. I have had…read morea loved one who had been in the facility but is deceased. He was there at the opening and I have visited after his death and found things a bit different. But this is the first time that I have since it looking like it looked when it first opened. It was beautiful and very clean. The administrator and staff members were very nice and friendly. There were several other people with me and they were also impressed with the cleanliness of the facility and the friendly staff members. Lillie L.

My pcp yali tu is awesome really listens to my concerns and they are always on top on my referrals…read more Really from the moment you walk in and from the moment you walk out everyone is very nice and friendly and just ready with your needs.

From the owner: Don't just visit the doctor. Be seen. Innovista Medical Center is more than just a clinic. We see…read moreyou; we hear you; we support you. We strive to understand the whole you and will stay by your side every step of your wellness journey. At our Meyerland location in Houston, you will receive compassionate, quality primary care all in one place. Our providers focus on whole-person health--from routine check-ups to thoughtful management of chronic conditions. We provide comprehensive health care services that include on-site lab work, imaging, and vaccines, along with telemedicine for those times you need care but can't make it in person. Schedule your appointment online. All Blue Cross and Blue Shield of Texas plans accepted.

Run run run! This was the absolute WORST Dr. experience I…read morehave had. I came to see Dr. Perez as a new patient at this location. Unfortunately my insurance was no longer taken at my previous doctor so I found this doctor online and thought it would be a good transition. Her reviews were not stellar but it seemed like she would be understanding of me. Boy was I wrong! I'm in a transitional phase of my life and having the right primary care is extremely important and a good doctor is what I was looking for in Dr Perez. Her bedside manner was absolutely disgusting. When she walked in she had an attitude and immediately told me that she would not be refilling my prescriptions (I had previously discussed with her medical assistant prior to the doctor coming in) that I have been taking for eight years that were prescribed to me. As a new patient I needed refills and blood work. When I asked why she was not able to refill my prescriptions she basically said that she didn't want to and that they were controlled substances and basically labeled me for some type of pill abusing patient. I normally wouldn't be sharing information like this but I hope it helps someone make a decision on coming to this practice or not. Definitely do not come here. this doctor should not be allowed to practice. The medications I was prescribed I have been on for multiple years and I genuinely am a normal person that just wanted my medications refilled so I could go on about my life. I am absolutely mortified by my experience at this location and dealing with this woman. I wasted my entire afternoon and was so devastated after this appointment I really wish doctors would be more careful on how they treat people because they can truly make or break someone's day / life. I feel like the doctor did not care about me and put me in danger by her words and actions on this visit. Her hair and attitude was a mess, she was extremely sloppy extremely rude and unprofessional. She clearly does not take care of herself, I would not trust anyone that comes across like this woman Dr Perez as a medical professional to take care of me. I don't recommend her to anyone! I was not well tended to by this physician. She asked irrelevant questions regarding my health. The actual location has good parking and it's clean. Unfortunately Dr. Perez is the only doctor at this location and I really think the company should hire a different doctor that is able to hopefully be a little bit more educated on how to handle new patients and take care of people that actually walk in the door that genuinely need help. Awful awful experience from this doctor! She should be fired! I hope nobody else has an experience like I did. I also hope she reads this so she can understand that she could be affecting people very negative if she doesn't change her approach and her job as a medical provider is to care for people.

I came out of MD Anderson after cancer and hernia surgery. My friend had stayed at Garden Terrace a…read morenumber of years ago and recommended them. Little did he know how far they'd fallen. They are awful and I have told my senior friends I would find a different facility for them as they need skilled nursing since a number of them have various stages of cancer, dementia and illnesses themselves. Not everything was bad; physical and occupational therapy were stellar. The visiting doctors were great. But the CNAs and some of the nurses are way, way below par. I also had food allergies that were completely ignored making me violently ill. Once the dietitian came in about a week or so after I'd arrived, it occasionally got better, but items that I was allergic to kept being offered to me. I finally had to start ordering meals from outside since they apparently couldn't accommodate me. I also fell the 2nd or 3rd day after I arrived and, since my CNA had just gone on her dinner break and NOBODY answered my call button from either my bed or bathroom, I had an hour to kill on the bathroom floor and eventually, the toilet seat when I was able to get off the floor itself. When the CNA came back from her dinner break, she came in to check on me and found me in the bathroom with both call buttons engaged. When I asked why nobody answered the call buttons, a nurse said she wasn't a CNA, she was nurse and those were not her duties. Lastly, I had a CNA assigned to my unit who boasted about finding places to hide during her shift so she wouldn't have to walk and do her job. She even repeatedly sent me in to take showers alone and would show up by the time I was drying off. Not sure, but I think this is a major violation in their care criteria. If you love your friends or family members, do not send them here. You'll regret it.

In the month that my father has been here there are so many issues. From the first day he arrived I…read morehad to get the director of nursing involved daily. Incompetent nursing staff, dirty showers with feces in the shower multiple times, incorrect medication given, IV antibiotics not given on time, Wheelchair stolen, Personal supplies brought in to facility removed out of room multiple times, Caught staff stealing out of my father's room. No apologies, no Accountability, Constant battle to get the level of care needed for my father. I would Highly not recommend this facility.

3 hours wait. Staff treats you like your bothering them. I have no doubt that if this place wasn't…read moremandatory for prescreening it would be out of business. If there is any other options for you, take it...

I would rather die than go here again. Person at front desk said they were checking me in. When i…read morewent to the desk an hour and a half later all of my personal info was just laying out for everyone to see. Checking me in? Yeah right. Not to mention 4 people were checked in ahead of me. I took my information from the desk and left.

I was charged Fees and Costs in an Excess of a Hundred dollars. I had NEVER been previously charged…read morebefore for same exact visit. I was ONLY told of these Fees after the visit was over. IF you are going to charge amounts never given before, You have a LEGAL RESPONSIBILITY of letting your patients know, BEFORE charging them so that they can make the decision to move forward with your Clinic or NOT! And ETHICAL Standards! Any other medical facility I have ever been to you ALWAYS pay for your visit Before even being seen by the doctor. BEWARE of them screwing you over! IF, you can't do your job right, therefore, are Unfit. You should not be there! You are a LIABILITY to the company. L. Cohen!

The Hillcroft location: This place is poorly ran. They don't care about the patient and the whole…read moreplace made me feel very uncomfortable the whole time. I am studying medicine and I don't understand how these healthcare providers even got their licenses to practice. My HCP for my visit barely listened to me and told me that I couldn't address all of my issues going on with my body. She said "we can only handle one issue". They also forced me to get my liver screened based on quota they have to make for a research study they are involved with. And when I asked the NP about it, she didn't even know that's what the study was for. But I am glad I did it because the nurse doing the screening was the only person that made me feel comfortable and was professional. And not one person acknowledged who they were. It was all just terrible. Plus they charged me a copay. And said that they sent my medication to the pharmacy, which I had to call to find out that part. Usually, the doctor will have a conversation on where the prescription is being sent or actually give you the prescription to fill on your own, but not in this case. Also, it's very hard to get in contact with them both through phone and emailing. This whole healthcare facility needs to go through some training and better management. They also need some patient/HCP interaction training and empathy.

SLOW AS MOLASSES !! they spend more time gossiping and talking about bull crap then calling…read morepatients back. it doesn't matter if you're there when the doors open you will be waiting upwards of an hour. do better and stop talking so darn much get people in and out talk on your lunch breaks with all that nonsense. just got people waiting while y'all run your mouths. fire everybody and start over cause it's some bs truly. the walking around cavorting instead of processing paperwork. I hate this location honestly NEVER A GOOD EXPERIENCE. I don't care how nice you are all that doesn't matter if you're slow and inefficient !

I gave this one star before, and still do. The staff are truly friendly and helpful; they are the…read moresaving grace of this disastrous 'medical center'. The physician, Dr. 'O', became even more hostile over the course of my 'care', and I use that word lightly. She denigrated me for not attending enough of the physical therapy sessions, some of which I had to cancel; there were two deaths in my family which necessitated 3 trips to CA during this period. She then, the last time I saw her, said she would terminate my case and go back to my back doctor as it was clear to her that my problem was not the work injury but a pre-existing condition. I'd had a spinal fusion with titanium in early 2010 to great success. I have not had to see a physician for my back once until this event. She insisted that I was lying and that I must have a back doctor. I told her I did not, and she said that I must have gone to my GP about it. I told her I had not, and offered to show her my medical records. She still insisted that she would release me as cured, and I replied that if she put me on full duty (I was working full time but careful about my back) that I would just be back the next week. She relented and insisted that I attend my physical therapy, which I did. I have spoken with a few ergonomic experts recently, and described the 'therapy' I was undergoing. They were as stunned as I was. For example, one of the parts of my therapy was to simply walk around the room for a while. Another was to walk sidestep back and forth for 5 minutes, then toe to toe for another 5, then a marching step for another 5. These have nothing to do with recovery from a back sprain. They cut off my therapy a few days ago, which was a relief. I have been doing my own exercises, and can happily report that my problem seems to have been resolved. This place is a complete joke. I feel sorry for the very kind people who work there. If you have a serious injury, this is a dangerous place for you. They are apt to make it worse at worse, or make something fine worse. I incurred a rotator cuff injury during one session of pushing a big ball around and pulling on some straps on a wall. If you get injured at work, insist on a different facility. Good luck.

Smith Clinic is located on the outskirts of the medical center and is a great clinic. For the times…read morethat I've come, I've done X-rays, MRI's, and CT scans. Every patient within the Harris Health System understands that it takes months to make an appointment, so that's your job to be proactive and frequently call the appointment center for any closer dates. Although, when the facility becomes congested it looks chaotic, there's a method to this madness. The receptionist mediates between the doctors and patients which can be difficult at times, but they handle the circumstances presented to them with grace and an upbeat attitude. The staff move with urgency and exude a light-hearted attitude. Each member I've interacted with has made it a priority to give you the best possible care as well as accommodating patients who are disabled, confused, or disoriented. Smith Clinic is a great facility that works effectively and efficiently as a team despite the notably high volume of patients.

If I could give 0 stars and still write a review, I would do just that. I've had an extraordinarily…read moreExcruciating and Debilitating parasitic infection for going on 3 years now and have been repeatedly accused by doctors and NP's of having "Parasitic Psychosis"! Only one (out of 6) actually said it to my face. The rest just made snide comments in the follow up notes. I guess Harris Health didn't get the memo that Public Healthcare meant providing Actual HHealthCARE to the public. I guess they'd rather continually put the Public at Large at risk for serious, debilitating AND, now chronic infections. Good job on that "HealthCARE" thing Harris Health System. You judge from the picts if I'm dreaming this hell-on-earth up