With 28 years in healthcare leadership, I was highly impressed by the flow of operations…read more Sometimes in healthcare, we forget how confusing the process can feel for patients - but Fondren Orthopedic Group truly has this on lock. It is one of the best, most seamless experiences I've seen. Our 5th floor visit went extremely well. From check-in to check-out, everyone was attentive, professional, and genuinely helpful. The 2nd floor visit was a bit different. At check-in, the young man appeared to be disengaged or bothered which is the person that checked us in and the young lady sitting next to him was preoccupied with her cell phone. While some may not notice, it was clear: head down, hands moving, and unaware that patient standing right in front of them. This comes across as disrespectful. A simple shift - putting phones away and being present - would make a significant difference. Aside from that, the care and service on the 2nd floor matched the excellence of the 5th floor. Overall, this is a great team of people and kudos to the hiring manager for building such a strong group. Sincerely E. L. Usher & Daughter Eva Alcorn

I brought my toddler here at the recommendation of his chiropractor. We were thinking there was an…read moreissue with his hip. We had a little bit of a wait, but with as many patients as we saw in the waiting room, it really wasn't bad. The ladies in the front had everything running like a well oiled machine and with me filling out paperwork ahead of time and also being able to pay in advance, we had no clipboard full of papers to go over and we didn't have to show anything other than our ID. Once in the room, Dr. Gary Brock came in and was friendly. He immediately introduced himself to me and my husband and then tried to interact with my toddler who just wasn't having it. That's no fault of Dr. Brock... he's just a two year old who doesn't like being in one spot longer than 32.7 seconds lol. Dr. Brock DID manage to get a high five and as he was looking at my son's legs and hips, he was talking to us about what he was looking for and what he saw. He was also being as playful as my little guy would allow in his annoyance of not being on the run. My husband went with my son to get a couple x-rays and just about the time I thought we'd be doing some more waiting, Dr. Brock was already back with copies of the X-rays telling us everything looked good. He made sure that we got his card with his personal number on it and encouraged us to send him any videos of our son walking/running if we saw something that didn't look/feel right. He said he didn't want us to have to bother making an appointment and coming all the way to the office if he could help us over a text or call. Even though our initial wait was longer than a two year-old would prefer, we spent a grand total of 1.5 hours from the time we got our parking garage ticket to the time we were back in the car. Not bad for seeing a specialist on a busy Thursday.

I have seen Dr Elkousey several times. Each time was a good visit. This last time we had to wait…read moreover 30 minutes, much longer than usual. He was short and sarcastIc when he came in the room. I barely got a few words out and he immediately referred me to another doctor at the clinic. I was very disappointed with him considering my previous encounters with him. We are the doctors bread and butter. They make a good living off us patients. I would like more respect. It's a small thing to ask, I don't care how tired or stressed you are. We're in pain. The doctors can afford very lavish vacations. Go take a vacation if you feel the need to be rude to your patient.

Seeing Dr.El Kousy again for a different shoulder problem. As usual less than 10 minute wait to…read moreget to a room and less than 5 to see the doctor. Very clear explanation of the plan for treatment. I have seen several doctors at TOH and they are all top notch. Dr. El Kousy is my favorite.

I've been going here for the past 3 months, about three times a week, and I couldn't be more…read moreimpressed. After having ACL and LET surgery with Dr. Lowe, I was fortunate to have Kim as my PT. She's incredibly knowledgeable, always knows how to push me just the right amount, and constantly cheers me on throughout my recovery. The communication between her and my doctor has been spot on, which has really helped my progress. When she's not around, I go to Kaleb and he's awesome as well! From the moment I walk in, Eze and Britany greet me with smiles and make the check-in process so smooth. The whole team, including techs - Nyla, Manny, and Isaiah, keep the energy up and are always willing to lend a hand. It's not just the staff--the other patients make this place feel like a community, and we all motivate each other as we work toward recovery. I truly appreciate the positivity and professionalism here, and I highly recommend them to anyone in need of top-notch care!

The product of a therapist's office like this really is a combination of the facility, process, and…read morethe medical care provider. Facility: Large, has the necessary equipment, feels communal, totally fine. Process: This is where I say 3 stars. The appointment booking process was confusing, I wasn't provided an address until I asked for it, and the billing happens (not gets sent, but happens) a full 30 days later, then gets sent out. If you are between insurance plans like me and need this to come through quickly, beware. That said, Ashley at the front desk as well as everyone I've spoken to on the phone are really nice. Care provider: The reason I'm writing is because I was moved by my initial consultation with my physical therapist Sean Harris. HARD 5 stars - I'd give him more if I could. I haven't even begun the meat of my treatment, and I already know. Once in a blue moon you meet someone whom you know truly cares about his work and his sphere of influence, and contributes meaningfully to make a difference without having to explain his reasons. Talk about someone who lives missionally. Even among medical professionals, that could be hard to find, and Sean is one of those people who make you yell, Jackpot - don't let this one go (I mean that as a healthcare provider, but I also hope his wife reads this). I went in because of my back. Long story short, I need to preserve bone density like it's gold and strengthen my back/core/glutes. I could've told you up to that part. But never did I think I'd be discussing at my physical therapy intro session the impact of vitamin D and be recommended to discuss with my other doctors the potential effects of hormonal intake on bone health. He took the time to explain his approach, shared his opinions founded on facts and research (I also noticed on his business card that he's a PhD candidate), and provided insight I never would've thought otherwise. I want to talk more about this time portion, because a busy care provider to talking to you means they are forgoing profit for you. I had booked a certain amount of time, and him going over that is a gesture that earns not only gratitude but also trust - that he really cares about me. There are other ways in which he made a difference, and he did so kindly and almost matter of factly. Hence why I'm championing Sean, unsolicited, at 8:45 in the morning. Needless to say, I'm thrilled for my next session and can't recommend him enough. That probably means it'll be harder for me to book time with him, but a medical professional like him needs to impact more change in people's lives, and I won't hog him to myself :) Thank you, Sean, for making the best impression. Looking forward to the impact!

Dr. Mehlhoff is easily the best medical provider I have ever had. I've been a patient of his for…read morenearly 20 years. He repaired my right elbow 15 years ago and my left elbow last year. Each surgery was a complete success -- I have no pain and full use of each arm. He is a truly outstanding surgeon and, equally important, a wonderful person too. He takes as much time as necessary to explain things and answer every question. And his long-time colleagues Kim (Clinic Coordinator) and Helen (Secretary) are equally impressive. The three of them work together seamlessly and collaboratively to ensure that Dr. Mehlhoff's patients receive the best quality medical care possible. I will be forever grateful to them.

The entire experience with Dr. Mehlhoff is wonderful. He takes his time with you, he is caring and…read morecompetent. My hand surgery was a complete success thanks to Dr Mehlhoff. Every aspect of his practice from his staff to his billing department are responsive and informed. Their communication is fantastic. You cannot chose a better place to have your hand surgery done.

** ATTENTION** Dr. Mark Adickes has just MOVED to another hospital. (Gasp! Pass this on!) He's now…read more@ Baylor College of Medicine McNair Campus. Here's the blurb: "He will see patients at the Baylor College of Medicine Medical Center on the McNair Campus, 7200 Cambridge Street, suite 10A. For appointments, call 713-986-6016." Source: https://www.bcm.edu/news/sports-medicine/adickes-joins-baylor-sports-medicine

I wanted to leave another review for the same AC Separation repair that Mosley did 5 years ago. He…read moreused a dog-bone technique which has held up beautifully. I have not had any issues since the surgery. I'm working out with 150+ lbs, max bench has been 190lbs... at age 51 now. Highly recommend Dr Mosley.

Dr Moseley performed a shoulder replacement for me (75 yo male) and he and his team did a fabulous…read morejob. I can unequivocally recommend him ... he is a great surgeon.

What began as an injury to my left shoulder almost 4 years ago became a painful, weakening…read morecondition. I had been to physical therapy more than once, had an MRI and then a steroid shot in another city. When I moved to Houston and the pain was worsening and the mobility was decreasing, keeping me up at night and throbbing in the day, I made an appointment with Dr. Brian Banh. He spent time assessing and then treating the shoulder at each of our sessions with plenty of time and attention. He listened to me as I reviewed each week's improvements and added to the treatments each time creating more healing, movement, and strength. Now I'm off to another city and he has given me exercises to condition my upper body so I can continue the process of improvement. Amy, at the front desk, and Dr. Banh are professional and friendly. They run an efficient office but most importantly, they delivered results. My old injury is now not limiting my mobility thanks to HYPE Sports Medicine and I am so thankful.

Dr. Ho LITERALLY gave me my life back! I had fallen against a brick wall and hit my elbow. I was…read morein pain daily from my neck, back, shoulder, down my arm all the way to my wrist. Finally, after a year and a half of dealing with the pain and it and only getting worse, I decided I had to do something. Dr. Ho would tell you I have a high tolerance for pain, but this was unbearable and I would wake up every night in tears it was so bad. I went to Texas Orthopedic Hospital to a shoulder specialist who wanted to shoot me up with cortisone, I'd had X-rays, an MRI, and went to a very well-known neurosurgeon to try and find out what the problem was. I didn't want to temporarily fix it, I wanted to know what was wrong. He said he didn't know why I didn't just get the cortisone shots and walked out of the room. If I wouldn't get sued, I would tell you his name. I couldn't believe it. I'd driven almost two hours to go see him because he came so highly recommended. Needless to say, I didn't go back and was furious! A friend recommended I go to a chiropractor. Her chiropractor in Wyoming recommended two in Houston whom I researched, but saw Dr. Casey Ho had, at that time, 20 five star reviews and was also an acupuncturist. HE'S who I wanted to see. He got me in the next day. Three needles later, ART, and an adjustment, and I walked out pain free...PAIN FREE!!! I'm grateful DAILY that I found him. I've been going to him for eight years now because I tend to be somewhat clumsy, and have taken some pretty bad falls, mainly because of my dogs, but they were completely my fault. Unfortunately, both shoulders have torn tendons. Each time after my appointment, I've walked out with no pain and have full range of motion in both arms . Thank you so much, Dr. Ho. You're my hero.

Dr. Ihekwazu is Amazing ! I had my R.hip replaced & Wow! Excellent Surgeon! Had my left knee done…read morewith a partial replacement & as I said before , "he is absolutely amazing! He has really made a great difference in my quality of life ! It's 6yrs later on my knee & hip with no problems . Thank you Doctor Ugo Ihekwazu !

The office is a 26 mile, 30 drive (minimum, city traffic). I searched for an orthopedic doctor near…read moreme. None found. Back to Fondren where left knee was replaced. Dr Ihekweazu turned out to be a 2nd opinion on a previous diagnosis for a hip replacement! So excellent! He explained what's really going on with my thigh bone to hip bone. And he provided some surgery-less options. So happy to have driven those 26 miles!

Dr. Gombera's office is extremely rude and not responsive, do not recommend. Go somewhere else…read morewhere people actually understand phone etiquette, and how to be helpful.

From the owner: Dr. Gombera specializes in orthopedic surgery and sports medicine. Areas of focus for Dr. Gombera…read moreinclude arthroscopy, shoulder injuries, hip injuries, knee injuries, and elbow injuries. Book an appointment today!

The nursing staff I give five stars. I came in for an induction and stayed four nights and had a…read moredifferent nurse every night. Of course you don't get rest in a hospital but they made sure to try to make it comfortable. That room in my opinion was prehistoric. Nothing about that room gave labor and delivery. It was very small and cramped. Tv remote had to be switched out because that wasn't working the first hour. The sleep sofa was in an odd space. But once I delivered I was moved to a recovery room in the jones building. The room was much nicer, but small. The limit is four guest but to be honest that's too much. I also love the celebration menu for the new parents. Steak, lobster Mac and cheese, spinach and key lime cheese cake. A very good reward after not being on a clear liquid diet for two days.

After undergoing a planned 12-hour reconstructive surgery, the level of post-operative care I…read moreexperienced raised serious concerns for me about patient safety. Recovering from a procedure of that magnitude requires attentive monitoring and compassionate care. Unfortunately, that was not my experience. I was shuffled around for a room and then placed in a very small room and often felt largely left on my own during my stay. The staff was poorly equipped to handle my recovery. The lack of knowledge was infuriating. They would crush time released medications and I was told if I didn't take it then I would have to stay in pain. (My mouth was wired shut and it was like battery acid with the syringe. They didn't care.) There were long periods where I struggled to get assistance, and the level of attentiveness from staff did not reflect the seriousness of my condition. I would consider the care here unethical and inhumane. I also observed that my room was not cleaned consistently during my stay, which is alarming for a surgical patient where infection prevention should be a priority. What troubled me most was the lack of compassion and responsiveness from most members of the staff. After undergoing such a major operation, patients should feel supported and cared for. Instead, I frequently felt like an inconvenience rather than someone recovering from extensive surgery. Hospitals should be places where patients feel safe and supported during their stay. I hope the administration takes feedback like this seriously and works to improve the quality of care provided to not only surgical patients but all patients. You can tell who's there for just a paycheck.