I come here bc it's my closest location but the customer service is non existent. The clothes are…read moreseverely lacking compared to other locations but there can be some good clearance. Greeter is usually nice. I told an employee a kid lost a stuffed animal and if she could take it to the lost and found, 30 mins later it's still there. She has 0 intention or care. The cashier (in her 20s) had with zero social skills and barely spoke, no presence whatsoever. I asked for a 10 cent bag and waited to scan my card for a moment. She didn't let me know the machine loaded so I could scan my card that was in my hand and she slowly touched my hand and took the card out of my hand to tap is on the screen. No cashier should Ever touch you!!! I told her "why didn't you just tell me to tap my card? People don't like being touched by strangers or having their card grabbed out of there hand" while she just stared at me blankly with her mouth open no life behind her eyes. VERY weird interaction.

There's probably no reason to go to this store. I found the clothing to be of shockingly poor…read morequality. I cannot imagine who their customers might be in the present Freehold. They even have a "loss prevention" person. Who would steal this stuff?!!

You never know what someone is going through,if you're going to be in customer service learn how to…read morespeak to people.i walk in to do a return and the registrar near the door was where I was,last Saturday my mom came and did a return and they looked up by using her card going month to month.i walk in today and all of a sudden this policy just changed..the other lady over heard and was just being nasty in her tone of voice...omg what do you know the women found my purchase...after all that bitch well now you lost a customer have a nice Friday

Great selection and well-maintained store. I have found the staff to be uniformly helpful and…read moreaccommodating. I have become a "regular" there ... either shopping or returning (or both). It's my go-to store!

I hate place because there is a lack of employees near the checkout area and the check out process…read moretakes a while.

You can barely move in the aisles. You have employees with there large carts blocking every which…read moreway. They never say excuse me and almost run you over around each corner. Then they have there pallet jacks filled with pallets and also don't say excuse me as they stare you down to move out of there way. I understand workers need to pick orders but it's so inconvenient as a shopper because they have soooo many employees everywhere and then I asked someone where a product is and she said: I don't speak English and that was that. Then they walked away.

I have been a Macy's shopper for a very long time. I have shopped at Macy's in many different…read moremalls and states. The Macy's at Freehold Mall, NJ is very disappointing and messy. It was shocking to see that all types of clothing were hung mixed together, pants, sweaters, tops all together on the same racks. There is a limited variety of clothing in the woman's department. Most Macy's present the clothes in an attractive manner but not the Macy's at Freehold, NJ. The clothes look like they were in the store for years! The appearance of this store shows that it has no respect for Macy's customers. The manager of this store needs to be removed due to lack of maintaining a neat and presentable store. When will a Macy's supervisor or an administrator from Macy's headquarters clean up this store and hire a manager who can maintain an attractive and appealng store environment? Extremely disappointing!

I haven't been to Freehold Mall in quite some time, because of covid. I always liked to go into…read moreMacy's and browse, maybe to pick up a new shirt or sweater or whatever. So this past weekend I took a ride to Macy's. What a disaster that store has become. I went upstairs to the women's department and thought I just walked into a cheap rummage sale. There was stuff all over the place. Nothing was organized. The clothing was just shoved on racks and tables. Is it because they don't hire people to organize the merchandise? I was so disgusted by it that I just turned around and left. I don't think I will be going back

Very slow service, waited an over for my pick up order because they couldn't locate it. They do not…read morehave a drive up service only in store pick up, and have one employee scanning barcodes for orders. As it is the holiday season they should have more staff working these last few weeks to make the experience more efficient.

Good having a Target but this one is short of employees everywhere. Especially employees to help…read morecustomers find merchandise. Show check out and 1 cashier ran out of paper so no receipts. SAD

This is literally the store that makes no sense. Come in for some cut-rate salty snacks and…read morehopefully leave with a surprisingly high quality living room furniture set for $3,500. It's as if their merchandise mix was planned by a lunatic. That doesn't mean I don't like it, it just means that I don't understand it. Where else could you score a Blu-ray box set of Pauly Shore classics for seven bucks and a halfway decent Eames chair reproduction for less than three pennies on the dollar versus the authentic piece. So I guess what I'm saying is that between the dreck there's some quality finds that are worth the hunt. Big Lots is a retail enigma definitely worth your time. Four solid stars.

Did some shopping at this location and there were quite a few good finds. Better then our last…read morevisit but maybe because we didn't go for furniture this time and I didn't use the restroom. Prices were pretty good, selection was good. Service was definitely better then last visit

Fine location, they carry big and tall which is a bonus. Can…read morealways have a larger selection but in a pinch I can usually find something I like. Online returns are simple and easy.

Visited the store at this location early afternoon and found it well laid out with sales in every…read moredepartment. Not difficult to find check-out and very pleasant. Clearly well managed more so than other JC Penny stores I have visited. Worth a visit.

Homegoods! Homegoods! My favorite shopping store. It has the most contemporary and affordable…read moreunique furniture you can imagine. Modern designs and excellent quality items. The service is equal it product.

Best Buy is the worst store to ever deal with. I purchased an Epson printer and a laptop in October…read more25 spent over $1500. Four months later, having problems with the printer paid originally for geek squad to install printer. Their agents on the phone are incompetent while I was speaking to one in India I could hear his children screaming in the background. Finally after dragging me around and having the geek squad, come to my house and paying $179 again, iwas told it is defective. I pay for geek squad service and still they are not covering the printer. Now they are telling me to go to Epson. You cannot get a live person on the phone at their Manalapan location. Best Buy is not the same. Do not deal with these incompetent people.

Everything was great during my several visits to the store: assistance by several management teams…read more, geek squad - Danny and I was able to purchase what I wanted and needed at my neighborhood store during the Christmas holidays!!!