For Years I thought this place was some uppity furniture store. I decided to go there today looking…read morefor a power lift recliner. I was pleasantly surprised! They don't have sales people. They have customer service. They also had the most variety of fabrics to choose from and reasonable prices. What a great place!

Excellent quality and fair pricing with a knowledgeable staff. We always shopped at the Dubuque…read morelocation and found the Moline store to be excellent as well. Why be aggravated at a box??

Shopping at knilans was a pleasant experience due to the sales lady Joan who helped us with color…read moreselection and furniture styles. After delivery we are very happy with the selection that was made.

I'm sorry for as long as it took and the cost ! The chair was for my Husband! Not that thrilling!read more

I initially visited the store at 3536 N Brady on 5/30/2026 and worked with Jeff. I needed to do…read moresome shopping around but told him I'd be back the next day and asked for a business card. He was pretty nice. Fast talker with numbers, but nice. Jeff provided me the business card along with the measurements of each piece of furniture I inquired about. Went back on 5/31 as I said I would. On the way there, I found a competitor which had a much lower price for the same piece of furniture. I went in showed it to Jeff and asked if they would match the price as the business card he gave me says 'Price Match and Beat Out Competitors'. Jeff looked it up the add on his computer and said he' done this before and had to get call his manager. I could tell by the tones - 1st in their language, then he put him on speaker phone and Jeff talked in English while the manager continued to talk in their language. Jeff gets off of the phone and tells me that his manager doesn't think it's real. Mind you, Jeff has pulled it up on HIS computer and even showed me. He pulled up the competitors website, so I'm not sure how this could not be real or why they didn't call the store ( which is less than 3 blocks away) and confirm. I now advise him that the card he provided me has printed on there 'Price Match and Beat Out Competitors'. I told him I wasn't upset at him, but he told me this could be done and that this is false advertisement. I wasted my time going back to him because he seemed like a nice salesman. He asked if I was going to give them a 1 star review. I was honest and told him YES. I explained I was not mad at Jeff, however, in that moment, he was the face of his company and unfortunately, he has to take the complaint for how his manager handled the situation. I thanked him and told him to enjoy the rest of his day. I went to the competitor, paid the great price, saved over $700, and was done in less than 15 mins including setting up delivery! The manager at this business should stand by what he says he will do on his business card. Sometimes, your word is all you have, and to me, their word means NOTHING!

Purchased a reclining couch and reclining rocker here. Within months the fabric started piling and…read morecushioning collapsing. Manager refused to do anything about this and did not stand behind their product.

Absolutely amazing service! Ron was wonderful! Gave us an amazing deal on an electronic sofa and…read morenew wooden table! He made us laugh and even helped us load it into our Uhaul. Wish this place wasn't closing. Ron has a amazing heart and we hope he does well! Amazing value as well.

Everything that I have purchased has been exactly as described and delivered in a timely fashion…read more Compared to other companies, this one had the best value.

I found needed items and things my Dad used to call Good to have items. Bought a bike. Going back…read morefor the indoor trainer!

My favorite place to shop locally for 2nd hand items and materials!…read more A huge selection of just about anything you need to restore your home. They have everything from construction equipment to raw wood!

My furniture was delivered yesterday, and unfortunately, I was unable to be present for the…read moredelivery due to my work commitments. As a result, I missed the opportunity to oversee the entire setup process. The delivery team went ahead and assembled everything as planned, including plugging in the various pieces. However, I've run into a significant issue: my electrical recliner is not functioning at all. This malfunction is particularly frustrating because I was really looking forward to enjoying my new furniture, especially the recliner, which was a major selling point for me. To make matters worse, I've been informed that I will have to wait a full two weeks before a technician can come to examine the chair and determine what's wrong with it. I sincerely hope that the issue can be resolved quickly and that I will soon be able to enjoy the comfort of my recliner as intended. Reflecting on this experience, I've come to realize a valuable lesson: not every deal that seems too good to be true actually is. In this case, I feel like I've learned a costly lesson worth around $4,000. I had high hopes for my new furniture, and now I find myself dealing with unexpected complications. It's a reminder to be cautious and do thorough research before making significant purchases. I just hope that in the end, the wait will be worth it, and I will soon be able to relax in my new recliner.

Zeb and Jerod were the worst delivery people I ever have had an experience with. I paid for…read moredoorstep delivery in Davenport, Iowa. They talked at me, complained and swore around my children and I'm pretty sure they were chemically enhanced when they showed up if you know what I mean. When my couch did not fit the spot I wanted it at, they never even asked me what I wanted to do, they just threw it back on the truck and left. Unbelievable!

I bought a refrigerator paid for delivery. Put my frozen food in it thinking it would freeze…read morefaster. 12 hours later checked and my meat was thawed and the temp was 58. I called the person who seemed to be the authority told me he had to talk to the director. Finally I went out to the store decided on a up graded refrigerator and they said they wouldn't charge me to bring the refrigerator that wouldn't work back but that I would have to pay another $89 to have the replacement delivered. I told them in that case I wanted a refund and would go else where.

No stars. Customers and employees waiting to get in when we arrived at 10:00am. Five cars decided…read moreto leave at 10:15. Everyone taking their business elsewhere.

I had two nice rugs to sell. Sent an email with my info and pictures. Never heard back. Called and…read moretalked to someone. Left my phone number and said I had sent an email asking about consignment for my rugs. I was told the owner would call me back. Never heard back. Guess they don't need my rugs. Guess I won't shop there.

Avoid Once Again Furniture in Bettendorf. I parked in their parking lot to drop off the kids at…read morethe neighboring Jumpstart Gymnastics with the intent of returning to visit their shop. The wife is redoing a few rooms, so I thought I'd take a look. But before I could transition the kids to gymnastics, the clerk, manager or business owner hunted me down... IN THE GYMNASTIC ROOM... to tell me I couldn't park there. Then proceeded to insult me about my ability to read signs. Heck of a way to gain customers lady.