We worked with Ozzie and Matt in this store. Both very professional. Ozzie really knows his…read morestuff. The carpet looks even better than we had hoped. The install crew was on time and professional. They had to move some heavy furniture. They had the tools they needed to do that without any trouble. We highly recommend you go see them. We did not shop around...that's not our style. Once we find people we trust to do a good job we know the cost will be in the ballpark. We've recommended Arlandria to a friend who will also be getting new flooring from them. We plan on using Arlandria for our kitchen flooring soon.

I worked with the team at Arlandria Floors to replace wall to wall carpet in a large 1970s…read morecondominium apartment. From beginning to end, members of the team - Ozzie, Matt, Erich, and all the installers - were well informed, straightforward, and detail-oriented. Never having put in new hardwood, carpet, and sheet vinyl in any home I've owned, I was very nervous about everything. However, the ordering and installation went great, and the new flooring is absolutely beautiful. Thank you, Arlandria Floors in Del Ray. I am very glad to have worked with an independently owned local business and I will continue to recommend you highly to everyone I know.

Absolutely horrible experience with this company. We were working with a salesperson, Warren, for a…read moretotal house LVP installation with stair runners up until the end of June with installation at the beginning of August. Installers show up without stair runners, never added to the work order, never ordered. Got passed around from person to person until I ended up with Mike, who was totally dismissive. Said Warren didn't work there anymore and we "couldn't" have stair runners with LVP anyway. No explanation for why no one reached out to us after Warren left or why we were sold stair runners and LVP if they weren't compatible (which isn't true). Finally had to go to corporate to get someone to take this seriously. Now all of a sudden we *can* have stair runners but someone has to come measure, order them, then schedule a separate installation. No apology, no explanation for what happened or who dropped the ball. I would never work with this company again and we are still trying to unravel what happened with our installation. No accountability, no apology, just Mike offering lame excuses about how he, the director of operations, has no idea what's going on.

This is specifically for Nikki B. and Michael G. My family and I felt really welcomed when I…read morevisited this place last weekend. My family and I really appreciate their customer service, and they seem to really care about you. Nikki took her time to find me what I wanted. I will recommend friends and family to this place. This definitely is a better experience than stopping at other hardware stores. :) Thank you so much, Nikki!!

Aaron did a fantastic job refinishing my cabinet doors. It was like night and day. So happy with…read moremy "new" kitchen! He was very accommodating to my schedule and had the work completed iwith plenty of time before my company's arrival. He conducted himself in a very professional manner including a written estimate of the work. I highly recommend doing business with AEB Refinishing.

A very bad experience. We were quoted a price. We asked for additional references or pics we could…read moreview as we could not find any reviews of the company other than the one on yelp. His response was 'look at the pics online'. Less than professional. We still decided to accept his quote...and then he changed the price. We accepted that and asked for a proposal. He requested our address - I guess to send the proposal thru the mail??? We asked him to send the proposal via email...we were becoming concerned this may not be a legitimate company. His response 'We are going to need the address to do the job anyway'. At that point we chose to discontinue any correspondence, and I guess so did he.

Collette Flooring did a fabulous job reflooring my entire house--hardwood, carpeting and LVP. They…read moregot the job done on or under schedule and at the agreed upon price. Additionally, the owner is an amazing communicator and I never had to wonder about the progress of the job, sending before/during/after pictures. They also leave the work site perfectly clean. I would hire them again anytime!

Unfortunately I had a very bad experience with Dixon, who I believe is the owner and was referred…read moreto us by our contractor. We had a small repair job needed in our basement- replacing about 4 feet of water damaged tack strip, carpet padding, and a 12 inch x 12 inch square of carpet. Dixon came out to give me an itemized estimate, which included 7 hours of labor (the bulk of the total cost). I questioned this, given the work we needed done, was it really going to be 7 hours of labor. He said that this was just an estimate and it could be less. I signed and hired him based on this initial estimate and conversation, and paid him the deposit. The technician sent out was very polite and professional, and he did great work. He was here from approx 8am-10am, and then left to get the 12"x12" replacement carpet square, and came back from 5:30-6pm. Things went very south when I received the final invoice, expecting it to be not much more than the deposit since the labor hours were so much less. The invoice was for the remainder of the full amount quoted. When I questioned this with Dixon, I was told that the cost was the cost, as stated in his estimate. When I pushed back about the labor amount charged, and the fact that I had questioned it before signing, he said that he meant the time might be less but not the cost. Dixon was incredibly dishonest and does not honor his itemized estimates. What's the point of itemizing an hourly labor charge if the actual work takes 4 hours less than quoted? Why would I be charged for labor hours that were not provided? He should have told me the cost would be the same as the estimate regardless of the time spent. It's a very deceitful practice.

We live in Middleburg, Virginia and have worked on multiple homes all over the United States over…read more32 years so we have dealt with a lot of contractors and building professionals. Crown FLooring was prompt, professional, gave us a very fair bid, and did an absolutely outstanding job adding hardwood flooring to our master bedroom. We spent a lot of time getting estimates beforehand, including some from the big box stores. Nima the Crown Flooring sales rep came to our home to help us match existing flooring, and we also visited the showroom in Chantilly, Virginia. Overall, an A+ experience great people, quality wooden flooring, excellent installation. We can't recommend them highly enough!

The owner of this business is dishonest. We ordered an area rug, which never came in. He promised…read moreus 50% off a replacement rug, which we agreed to. When it was delivered, he did not credited us the discount. After multiple calls, he agreed to a relatively insignificant refund of less than $200, which we never received. The whole experience was distasteful, particularly because we wants to support a local business. I would not recommend this place!

Humberto and staff completed drywall repairs in my attic space. They were wonderful and easy to…read morework with-Humberto kept me informed througout the project. he and staff were prompt and on-time, friendly, polite, quiet, and kept my home and the work space clean. Their bid was significantly lower than the others. I am very pleased with how the attic turned out. This company provided top notch service at a very reasonable price. I would hire this company again.

C.S. did a great job making drywall and plaster repairs to some sections of our home. They worked…read morein a speedy but careful manner with attention to detail. Their prices were reasonable. Will definitely work with them again.

The team at Total Floors does a great job! My wife and I have had our stairs and entire upstairs…read moredone in hardwood and the basement done in a wood look Armstrong luxury vinyl plank. Elio and Mr. Hamid both came to do measurements for the two jobs we had done. Each time, they were punctual and professional. Elsa was always more than helpful in answering our questions and providing recommendations given our needs. We were always treated well and for each job went over multiple options to get exactly what we were looking for in our budget. They carry good quality materials, so even though you may pay a bit more for the materials, you can rest assured your floors will look great and last a very long time. The installer Efron was professional, on time, and left the house clean (he did both our upstairs and basement a year apart). We always go to Total Floors for all of our flooring needs and will continue to do so for any future projects we have!

Very efficient, reasonable priced and professional. I…read moreneeded to replace the padding in a small section in my basement. I received several quotes from others that was 2x the cost Total Floors was charging. On time for appointment and took about a hour for install. Happy with finish product and service! Will use them again for future flooring projects.

Excellent and thorough work cleaning carpet, rugs, and furniture. They were sure to work carefully…read morearound larger furniture and objects and were communicative from the point of making the appointment, to asking questions when needed during the work, and walking through the job at the end. The carpet looks like it had five years given back to it. We'll definitely hire them again for next year's cleaning.

fantastic service! we have used them twice now and the quality of work is amazing. I highly…read morerecommend!