To replace a $22 switch on the arm that controls the movement of my reclining chair, FF wants $185+ I offered to bring it to them to save a house call and Jude said no. Guess I will have to find someone reasonable, maybe an electrician... BTW the manufacturer is in Vietnam Nam. read more

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Best furniture repair Ever. We bought two wingback chairs from Weir's a few years ago. Bradington Young brand. My frustrating search for quality furniture repair led me to Furniture Fixology! This is a well run family business. Jude is very knowledgeable and caring. I described my broken chairs and she assured me they could repair them. Within 10 minutes she had me scheduled and sent me confirmation in their customer friendly system. Mark sent me a text that he was on his way. Upon arrival he put his blanket down to keep my floor clean and inverted each chair for inspection. He explained the problems to me and his plan to repair. He had every tool and part to complete the job. In less than one hour he expertly did the job. Payment via their system was easy . I highly recommend this company to anyone looking for furniture repair. They are the best and worthy of your business. read more

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Id use furniture fixology again in a heartbeat!! They were very responsive, came on time and fixed our recliner the same day!! read more

Showed up on time and repaired our chair on their first visit. The charge was very reasonable.

Mark did a great job in fixing our recliner. I highly recommend Furniture Fixology! He was diligent in finding a part that was hard to find and made the trips out here to make sure all new parts were working to satisfaction. read more

Quality service! Repaired my daughter's sectional and did a great job. Communicated well and scheduled repair quickly. Would recommend this company. read more

FURNITURE REPAIR REFERENCE - FURNITURE FIXOLOGY, LLC ... Due to an unfortunate incident with an unprofessional mover, four pieces of quality wooden furniture were damaged, with one large Italian piece suffering eight different areas of damage, including chipped wood edges. After consulting multiple furniture repair companies, we chose Furniture Fixology in McKinney, TX, and we couldn't be more pleased with the results. Mark and Dave visited our home and performed detailed, meticulous repairs. They carefully inspected each piece to ensure all damage areas were addressed (and none overlooked), perfectly matching the existing stain. Now, all our furniture looks "like new" again. Mark, who learned his craft working years for his father, has been working with Furniture Fixology for the past seven years. He did an outstanding and professional job. He was very customer oriented and ensured we were totally satisfied with the work being performed. We highly recommend Furniture Fixology for anyone in need of on-site or shop furniture repairs. Contact: Furniture Fixology, LLC (McKinney, TX) - (214) 606-2760 ... www.furniturefixology.com read more

Great experience! They were quick to get me on the schedule and upfront with the pricing to get my bedroom set repaired from puppy chews. The work was all able to be done in my home in a few hours and turned out great. read more

The only reason that I'm giving a two star instead of a one star is because they did repair work on my other furniture at my house and most of it turned out pretty well, except for the dresser touch up was the wrong color. They also refunded me for the "damaged repair work" that they did to my chairs. After having Mark Jr. come out to my house to work on my furniture that had small damages from a cross country move, I asked in an email ahead of time for an estimate if he could strengthen the arms of my dining room chairs that became slightly loose and wiggly after our move. He came out and worked on my pieces of furniture that needed repair and started to work on one of my vintage 1976 Thomasville armchairs. He started drilling into the wood from underneath and found out that it was going to be a more involved project than expected, plus he wanted to get back to his workshop because he had spent a few hours trying to fix my furniture and had delays because someone had used orange colored stain that was all over the inside of his toolbox. I trusted him and said he could take the dining armchair and the other matching dining armchair because it also had a slightly loose arm. When he came back with his nephew two weeks later to finish the touch up work on my furniture and to drop off the dining room arm chairs, I noticed that something about them looked different. At first, I thought that they had shaved off underneath the arms because the arms looks thinner to me. I thought that because the arms were positioned slightly different. I also did notice right after they left that the back of the seat on one of the chairs did not lineup with the leg of the chair and that there was a gap exposing the joints where it should have been closed. When I investigated underneath the seats of the chairs, I noticed that there was braces that were put back in crooked, there were tongue and groove that were broken out, a screw that will not lineup now because they put a wood brace back in incorrectly and now I cannot use the fourth screw in the bottom of the chair to secure the seat. There was also glue that was dried and dripping on different parts of the chair. My one chair now sets crooked and wobbles on the floor when it never used to. If I would've known that they would have to disassemble my chairs and take them apart to strengthen the arms and then put them back together incorrectly and break out the bottom underneath seats at certain points and change the braces, I would've never agreed to let them take the chairs to the workshop to strengthen the arms! I was perfectly willing to give the shop a chance to correct their mistakes and let both Marks work on the chairs again, but when Mark Sr. came to my house, he didn't explain to me how he was going to fix the chairs, he told me that he needed to let his employees that were inexperienced practice on customers' furniture to learn, and that he referred to them as, "It's just stuff!" after he showed me that he had a hard time walking on his legs and 'that's something to worry about!?' Plus, he was trying to hurry up and take them and put them in his car and say that he was putting me first!? I didn't want be put first, I just wanted the chairs to be done correctly. That was a big worry for me that he acted that way. Who lets amateurs work on vintage 1976 Thomasville furniture from North Carolina that's now no longer in business!? This shop even had advertised on their website that they worked with Thomasville! Yet, whoever they had in the shop work on my pecan and burlewood vintage chairs treated it like it was cheap particleboard stuff, like the kind you order from Amazon and would assemble yourself!? I also didn't like how Mark Jr. raised his voice at me at your workshop that, "I didn't look under the chairs for 15 years!!" I never said that! I told him that my mom bought the set new in the 1970's and that it was a Thomasville. He's the one who told me on his first visit to my house that Thomasville went out of business. So, he was certainly aware that it was a Thomasville set and not some cheap set that anybody can buy anywhere. He should've told me that he was going to have to take the chairs completely apart to secure the arms. If he would have been forthright and told me that he would have to disassemble them to make them tighter, I would've not had him take the chairs. I would not have had them worked on at all. So, beware!!! They'll treat your vintage, family heirloom, pecan and burlewood furniture like it's just, as Mark Sr said, "stuff!" And they will let inexperienced workers "practice" on your irreplaceable heirloom furniture!! Oh, and by the way, if I were to buy these two chairs, the only two that I can find on the Internet are both going for $470 a piece! So, I would have to spend close to $1000 just to replace these two chairs if that's my only recourse because they did so much damage to one of the chairs! read more

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This is a family owned and operated company and every member of the team is devoted to their craft. They have helped us several times in the past four years and every time, the furniture piece looks and feels like new again. Repairs rather than replacement has saved us a tremendous amount of money. I love that they come to the house to repair on site, they show you the problem and explain the repair. Our most recent repair was my husbands beloved recliner, he had forgotten how comfortable it was supposed to be! read more

They did an excellent job! So glad I found this company. Repaired drawer stops and cedar chest. read more

Great customer service and did a wonder job on my couch . Highly recommend! Also, a family owned business!

Yes....this is as good as it gets. Fair, honest, timely and does great work! The center leg in one of our couches had fallen off in early March. I did some searching on Yelp and Google and Furniture Fixology had great reviews and also read an article about this great business in Community Impact. Also, a friend of mine recommended. They stayed in contact with me, texted a picture of Mark who did the repairs prior to his arrival and also confirmed face masks would be worn and we wore ours also. Repairs took about 1/2 hour. My husband was also impressed. May God bless this business. read more

Excellent from start to finish. Our beloved couch's frame apparently couldn't take our little men skydiving off the table onto it and thus it collapsed under the repeated pressure. Speaking with Jude in the office, was a breeze. Understanding what it must be like to try and keep two little boys off the couch until it is fixed, she so kindly collected our info and got us on the schedule right away. I received a confirmation email complete with photos of the men who would be coming to fix the couch. Nice touch! YES, they come to YOU!!! Mark and Mark Jr. arrived, checked out the couch and got right to work. Once the damage was exposed they explained to me what happened and how they would not only remedy it, but prevent it from happening again. In under 2hrs they fixed our broken couch and reinforced our other (perfectly fine) couch from the impending beating it will no doubt take in the future. Mark and Mark Jr. were friendly, polite, courteous (removed their shoes each time they were in the house) and I felt very comfortable having them in my home. I would absolutely recommend Furniture Fixology and am so thankful I took the advice of the other reviewers and gave them a call! read more

Mark at Furniture Fixology made my day. My lovely 7 year old leather sofa was so sad and droopy in the middle, and Mark spent a couple of hours in my home tightening the straps, reinforcing the seat structure, and boosting up the foam content. My back is now very happy to sit higher up, and my dog Dodi will be so grateful for more couch cuddle time with her now that it won't be so darn painful to sit with her in the slumping seat. It was important to me to repair the couch, and not just get rid of it, and they made this possible. In fact, Mark offered a warranty on the service he provided today, so I will be able to keep this couch for a long time. I also sent some additional cushions from another couch to repair as well! Mark was incredibly professional and respectful of my home, and I will definitely call on Furniture Fixology again in the future. Save your furniture from landfills, and call them today. read more

Oh wow. I can't believe I ever put off my drawer and recliner repair. Mark was smart, knowledgeable, fast and witty. I can't wait to buy imperfect furniture and have these guys come out to fix it. This is my new go-to for all things furniture. They are nice, affordable, sensible, flexible and stylish. Mark even recommended a number of furniture deals based on our taste. There's something really satisfying about paying to have work done and watching an expert roll with it. These guys are the experts. Highly recommended. read more

Furniture Fixology - This chest didn't have handles when we bought it. Now I can't imagine it without them! - Furniture Repair Near Me - McKinney, Texas

Furniture Fixology did a great job repairing our couch. They replaced the broken springs with foam and web and it made a huge different in the couch and gave it new life. They were very easy to communicate with and were prompt. Also, great about following protocols with masking, social distancing, etc. Would definitely recommend them and use them again! read more

They really did a good job fixing our chair, it was badly damaged before and now it looks like new! Highly recommend this place, they did a good job of communicating and their quality was well worth the trip! read more

Furniture Fixology - After - Furniture Repair Near Me - McKinney, Texas

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BEWARE!!! DO NOT KNOW WHAT THEY ARE DOING!? I have a disability and I have to use this LAZYBOY chair and cannot is use any other so I called this company because the motor broke and the leg rest would not raise, and LAZYBOY's customer service is by far the worst I've ever seen! However I was assured by this company that they had all the accolades in the world and all the experience needed to repair anything. In fact I was sent marketing plugs(Forbes,CBS,etc) just after setting my appointment to sell that fact I guess. I ordered my part from China from LAZYBOY and when it arrived Fixology was available to show about 2 weeks later. The son came first I advised him the part they sent was vet restricted and breaking the parts I tried installing originally and not to push it , and of course as I stood there advising him he pushed it and broke the last part! He the. Promised to order multiple parts himself on their dime (another 3 weeks shipping from China) which he did and when it shows up he ordered 1 ! He also said he would send his dad who knew everything! Well dad showed up a month later and admitted from the jump that he knew nothing about these "new" LAZYBOY chairs. Which was 3 1/2 years old! Even though he boasted about all his experience the whole time. After I had to help him put it mostly back together he decided he needs to take intro the shop and promised to bring it right back that afternoon , which I had to call repeatedly and demand that he do after had a childish fit about ! Mind you this man is in his mid 60's. I came him as he was finishing setting up the chair and he left the chair was not fully put together there was dye applied on the scuff marks where he drug it across the ground and scratch my leather and he didn't t out the back of the chair on and just left but not before charging my family for the cost of the service!Then realized why, he had switched the motors to try and make a quick fix and claimed someone had tampered with it which was no true! So now the leg rest worked however the back rest was in constant lie down mode!!! So when I called them to tell them I was met with a flurry of backtalk and blame on myself and resistance and finally an appointment to come out on a future Saturday which they wanted me to understand they NEVER Do! Now keep in mind they have NEVER SHOWN UP ON TIME ONCE!!! always 20-30 minutes late each appointment! And this Saturday was no different! I finally track him down and he shows up 49 minutes late and he walks in already upset and immediately flips the chair over and after a bit of conversation says so here's your problem , LAZYBOY sent you the wrong motor!?!?!? So this expert two of them, it took 4 appointments and a trip to the shop Exa damage to my $2500 chair and a lost back talk and about a month of all this for them to tell me it's the wrong part!!? Then when I finally lose it and get upset I get a temper tantrum from this man and I'm asked " YOU WANT IT FIXED OR YOU JUST WANT YIUR MONEY BACK?!" At this point it was clear they had no idea what they where doing so I chose the latter! He just stormed out of my house like a 5 year old! A week and a half later a simply message the manager asking why I haven't seen my refund and no response until I repeatedly annoy her then I received a message blaming me for all the issues and stating she wants to be done with it all and they can't believe they wasted all this time on me !!? See text messages!! I even had to tell the. Who I was!? read more

Furniture Fixology - Furniture Repair Near Me - McKinney, Texas

What a great idea & company! Not having to take my sofa somewhere to fix the leg was amazing! Not only did they do a great job fixing my sofa, but are professional, responsive & clean. I highly recommend this company! read more

An AT&T guy came to deliver a cell phone and used sanitizer on his hands and the box with the phone in it. It got on our dining room table and made the most horrible looking spot as tho acid had eaten everything away. Needless to say, we were horrified. I asked for recommendations on Next Door Neighbor and a very nice man referred me to Furniture Fixology. Mark came very quickly and repaired that ugly mar back to its beautiful stage. I cannot recommend them enough. We are thrilled with the result, their kindness, punctuality, professionalism. Absolutely the very best. They love their profession and it certainly shows. They do many other things concerning furniture and I'm sure that whatever they do, they will do it perfectly. read more

Excellent service, starting with speaking on the phone with Jude to having Mark and Mark Jr. out to my house to fix my entertainment center. I called them Friday afternoon and they were here Saturday morning! Jude was very thoughtful and even sent me a picture of the guys so I would know who they were when they appeared at my house. These guys are real craftsmen--a lost art. They took pains in their work to make sure that my entertainment center doors were fixed correctly and work well. I also thought I had a drawer in my desk closed permanently but they explained to me that the drawers opened one a at a time and there was nothing wrong! They were on time, courteous and a pleasure to deal with. I will use them for all my broken furniture needs... read more

Really a great service from two very nice and talented guys. They were on time, communicated well running up to the appointment and brought everything they needed the first time. I had a sectional sofa segment that was broken in a move that they disassembled right in our den and rebuilt in about a half hour. I highly recommend and will use them again. read more

Great service and professionalism by Mark and Preston. Mark showed up on Monday only to realize he needed another co-worker due to the size of our table. They showed up early and proceeded to fix the table. They fixed our dining room table which saves my marriage. I highly recommend Furniture Fixology! read more

Outstanding repair work on a chair, fit us in during a busy time. Super friendly and even allowed us to take our dog into the office. Highly recommend! read more

Best company to work with ever ! I called other companies to fix a paint issue I had on my table but none of the wanted to take the risk to make it worse. Called them the son and the dad came and fixed in only 1 hour!!! Definitely gonna be contacting them again ! They do miracles ! read more

Extremely satisfied with their "in home" repairs done to my table. Very professional and polite! Would definitely hire them again and recommend them to family and friends. read more

Mark Jr. repaired my vintage Knoll sofa. The glue bar supports were disintegrated and made new and glued them perfect. The sofa is better than ever. read more

Very happy I discovered this company on yelp. My recliner foot rest had exposed staples. Couch was only 2 years old and I was not looking to buy a new couch. Lazy boy wanted to charge an outrageous amount to fix their mistake. Great customer service from Furniture Fixology and team came to my home to analyze and repair foot rest. They were courteous and showed up On time. Very happy with results. read more

Mark Hooper of Furniture Fixology built a unique custom (and expensive) powder room vanity cabinet for us. The cabinet soon began to delaminate and was very unattractive. We asked Mark to come and repair the cabinet, for which he quoted us a couple of hundred dollars. We then engaged Furniture Fixology to repair the cabinet as well as refinish other furniture, with a project total cost of well over $2,000. Shortly after the "repair" of the bathroom cabinet, it again began to delaminate and look unattractive. We again asked Furniture Fixology to repair the vanity. Mark Hooper said he would "fulfill my commitment" to repair the vanity. It now been over 16 months and, notwithstanding my reaching out to him many times and him either not responding or saying he will come and repair soon, neither Mark nor anyone else from Furniture Fixology has come to repair the vanity cabinet. I even asked him to provide me with the specifications for the veneer and coloring so I could get someone else to repair, which he has not provided. Overall, very frustrating and unprofessional. All of this is detailed in text messages. read more

I just had my sofa seat structure repaired and lemme tell you.. If you sit down and you sink right in you have too reach out to these folks. We all know the prices of new couches these days and this is by far the best value for your money. I promise you will be glad you did and glad to meet such a quality family team. read more

We had Furniture Fixology refinish our leather furniture. We should have known that something was not right when the prep work was not sufficiently done. All they did was wipe it down with alcohol. We asked them if this was sufficient and they said that they were using a new process and this is what it called for. They are the professionals, so I took their word that they knew what they were doing. Once they were done refinishing the four pieces, we had some concerns with how shiny it was. They said it would tone down after a little time. Well, it did not tone down. Instead all the die started coming off within four months. We contacted them immediately. They schedule to come out and redo it. They came out, but they only touched up the problem areas (many). They said that the manufacturer of this new product had them prep a little differently this time. We still had concerns because they did not refinish all of the surfaces. They said it is guaranteed. Again, we thought, they are the professionals. Within four more months we started having the same problems. They wanted to come out and repair the furniture again. We told them no thank you. We were going to have another company refinish the furniture. We negotiated with them and they agreed to reimburse us $1,200.00 (approximately half of our original cost) for our problems. They asked if they could make payments and we agreed. They made their first payment in August of 2018. They have not made a payment since March of 2019. We have emailed them, text them and called them to leave messages. They have ignored all of our correspondence. We are not the type to give up. We are about to file a claim with the court for the balance of what they agreed to, plus all of our expenses and fees. Once we have a court order for payment we will file a judgement and take any needed action. We have seen that others are having the same problems with the refinishing of their leather furniture that Furniture Fixology has refinished. We thought others would want to know the type of company and people you are dealing with (family owed business). If YELP allowed pictures, we would download some for you to see. We definitely would not recommend that you deal with them for Leather Furniture refinishing. read more

Furniture Fixology's leather furniture repair is amazing! Removed the scratches and ripped, torn leather so well it looks new again! Oh, and did you know they do MOBILE LEATHER REPAIR?? Highly recommend Furniture Fixology!! read more

Excellent workmanship, competitive pricing, caring folks. Could not recommend them more highly. You won't go wrong choosing them for your restoration project! read more

Back in December 2015, we had a problem with our furniture and tried calling Guardsman service protection plan for help. Not only did it take them two weeks and two different scheduled repairmen to come to our house, but the repairman that arrived claimed he could not repair the couch and would need to reschedule in two weeks from then and was going to leave my house with the couch completely up side down and torn apart. I immediately contacted Mark, from Furniture Fixology, and he was able to come out to my home the next day AND repair my couch on site within an hour. It was perfect, usable again, and his price was less than what the protection plan wanted to charge me. Then last month my children placed a hot paper plate on my wooden kitchen table leaving a faded residue/stain on my table. Mark, again, was able to come out to my home within three days of contacting him and repair my entire table on site. He buffed out the residue/stain and restained my entire table within an hour and the table looks as if nothing has ever happened! This past weekend, Saturday, October 16, 2016, Mark from Furniture Fixology came back out to my house to go over the top of my formal dinning room wooden table that my kids have scratched, created stains, etc on the top. Within an hour, my table looks absolutely AMAZING again!!! The way it was delivered to my home over ten years ago or maybe even better!!!! If you have ANY furniture needs, I would highly recommend contacting Furniture Fixology! read more