I'm not saying don't purchase from this store, but I'd highly recommend reading through this before moving forward in your decision making. On August 22, 2020 my wife and I purchased a sectional set for over $2500. We did not receive it until spring of 2021. We were patient the entire time wanting to support local small business especially during COVID. When the sectional arrived (March 28, 2021) and delivered into our home, there was a bracket that was bent along with a hole in one of the pieces. There was also a missing plug in for our recliner. We contacted and let the owners (Alissa and Nick) know about the situation. Nick came and picked up the piece in question and said we'd hear from them once it was figured it out. It is now July and we still haven't received our fully functional sectional. I reached out about our pieces and was called by Nick (July 10, 2021) to give me an update. He shared with me my only option was to use my warranty to get the items taken care of because Ashley is being difficult. I shared with him as a customer I don't think I should have to use a warranty on a brand new product and the business should be advocating for our family...(using the warranty then voids it from being able to be used again). He shared with me I was the one who put a hole in the couch moving it in. I let him know we paid for in-home delivery and he said I did not and I am the one who ruined it. He then stated I had to go and pick up the piece (even though I paid for delivery)...he did state he would deliver it, but I should never text, email or call them again and we are no longer allowed to be customers. The reason for two stars is because our interaction with Alissa the evening we purchased our set was very accommodating. However, everything since then, we haven't been taken care of as a customer and am being blamed for issues we did not do and have proof of it. As I shared previously, I'm not saying don't support this business...but I would be highly aware you may not be taken care of at all, then yelled at and threatened on the phone by one of the owners and told you are the reason your items are damaged. --Edited after a call from the owner, Nick. I have now been informed he will not be delivering the item in question and the police will be called if I enter their store because of my honest review on Google and Yelp. I am to text and let them know when I am on my way. I am still unsure if my item has been fixed. If I could post the audio here I would from our conversation. read more

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Small display room, of mostly mattresses and sectional couches, but they are more than happy to assist you with their online catalog (which is also accessible via their website. They solely carry Ashley Furniture, so if you're wanting multiple manufacturers for options, you may have difficulty finding your best fit here. Nice option on N Oak Trafficway for what it is. Staff was prompt and very attentive, but also they weren't wearing masks, which is disappointing during the pandemic. read more

We ordered a sectional and an ottoman. We sat with no furniture for months because "they" said our furniture would be ready by last December...almost a year ago! We received a damaged ottoman 3 months ago or longer and they said that we would get a replacement in August. Before that it was a few months before that. End of story is that I still do not have my ottoman bought in December of 2020! The phone number has been disconnected. DO NOT WASTE YOUR TIME WITH THESE PEOPLE. HORRIBLY UNPROFESSIONAL! If I can upload pics later I will! read more

Help! I purchased furniture on July 1, 2021. I have called and left messages in order to get an update on delivery with no return response. I tried to contact them today and the number has been disconnected. Who owns/owned this business? Where should I go from here? I'm out quite a bit if money at this point. read more

I have been waiting on replacement furniture since July! The men they had move my new furniture ruined my furniture. Now I can't get a hold of them. There are a lot of us now left in the dark! Email me skempinger83@gmail.com if you have any info on them. We need to sue these ppl! read more

So the owner of this company sent some guys to deliver a couch we bought from them. When my mom notices it's broken and files a complaint the guy call her and cusses her out to no end. My mom is sitting there sobbing and it's the OWNER OF THE COMPANY!! DO NOT BUY FROM THEM. read more

We purchased $2,000 worth of furniture on 8/1/2021. I knew it would take 8-12 weeks, possibly longer and I was willing to wait. I was consistently checking my online account for a shipping update until one day this week I was unable to. I then checked their fb page--nothing! tried to call--disconnected. tried to reach out via personal fb pages--no responses, just got blocked. I had no idea there was an issue until I did a quick google search! Luckily we made our purchase with our credit card and they are being BEYOND helpful. I hope these people are never allowed to run/open another business again since it seems they scammed HUNDREDS of people out of their money with no explanation!!!! read more

Just wanted to let anyone who has purchased furniture with them and haven't received anything: you won't. The business went under according to other people in the shopping center. For court purposes, if you want to sue in small claims, the owners are Nick and Alissa Baker. read more

So helpful and friendly! They answered all of our questions and after 6 different furniture stores we bought a wonderful sectional for an amazing price. read more

THEY STAND BEHIND NOTHING THEY SELL. Dont bother to call and complain, the owner will just cuss you out and try to blame you for damaging the items you waited so patiently to receive. Ahh yes, it was all part of my master plan. The owners are seriously lacking customer service skills. I would AVOID THIS PLACE at all costs. read more

We have ordered most of our furniture here, dining room set, chest of drawers for our bathroom, bedroom set and a bunk bed. All at different times and they were friendly and responsive to work. Recommend to anyone. Prices are great read more

Alissa was very sweet and answered all of my questions. Can't wait for my furniture to be delivered

I do not recommend this place at all. The lady/owner working there was friendly but she was not honest with us when we purchased our sectional couch regarding delivery time and lied to us on delivery time to get a sale. They have good prices, but be prepared to never know when you're going to get your furniture. In my opinion it's not worth the slight discount at all. I am a pretty patient person, and understanding during a pandemic on delays, but to lie to me about delivery time is ridiculous. I ordered a sectional couch in July and was told I'd have it in 6-8 weeks, after that time passed we heard nothing and I called them to find out what the status was. They kept telling me it was delayed a few weeks and gave me the run around twice. In October, I eventually asked them for a refund because I need furniture for my house and they blatantly refused it with a ridiculous excuse that some of the pieces had arrived so it was nonrefundable. I thankfully did the transaction on a credit card and filed a dispute with my card company on this place and received my money back. I wouldn't have held anything against them if they returned my money as I asked and let me move on with my life. I usually like to support local businesses but you can't expect someone to wait half a year to receive a piece of furniture for their house. If you're patient enough to wait that long for 100 less than Nebraska Furniture Mart I give you props. If not, I highly suggest you go with a more reliable Furniture supplier like Costco or NFM. read more