This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

When asked how payment was to be made I was told it was to be paid up front in cash. When I…read morereturned after 4 nights my dog was stressed out beyond belief (shedding, crying). When I asked if by chance he was given anything other than what I left (due to food allergies) I was told no. When I asked if visits and walks took place as agreed upon (again trying to figure out why my dog was so stressed out), I was told to check the ring camera for Arzu's comings and goings. I should not have to check my ring camera to make sure visits and walks were done. When I asked for the key back - it was returned broken off of the key ring. Again was told it was not broken although it was handed back to me in 2 pieces.

Hiring our first dog walker was nerve wrecking. At the time, my fiancé and I were both night shift…read moreworkers and had strange schedules: we worked weekdays, weekends, and holidays. I worried about finding someone that could accommodate our strange schedule. When we reached out to Arzu, she was able to do it all for us. My work day (or night, what have you) always got a little brighter whenever I would receive a text update from Arzu. She sends us the cutest pictures of our dog, Casper. He absolutely loves her. Arzu has been with us through our different shift changes (from night shift, to day shift, to now working a regular 9-5 a week) and she's become almost like a member of the family. She has a flexible schedule and she is very reliable. There have been many times that she's been able to take care of our dog on short notice and emergencies. We are extremely grateful to her and can't thank her enough!

We are the owners of a very anxious Shiba and were initially so worried about leaving our daughter…read morefor boarding and did extensive research into various options before deciding to choose Under our Woof. Ae couldn't have chosen better; Mina treats all her pets like her own and sends updates every day, is very responsive and thoughtful for requests, and has policies to keep our pets safe. We will only choose Under our Woof for our baby from now on!

Mina is amazing with puppers! I'm so glad I found a place I trust so my pup, Milo, isn't alone for…read more10 hours while I work in the office! She not only watches Milo but trains him, as well. Mina is kind, pays attention to detail, and it is very apparent she and Ryan loves dogs! I can't recommend Under One Woof enough! :) Thank you Mina!

We are so lucky to have found Paw-llywood Pet Spa - talk about the perfect spot for your pet…read moregrooming service - We used to go to another groomer and the dogs would literally shiver as we walked in - I knew immediately something wasn't right for them based on this - and when we go to visit Marcella, the dogs go CRAZY with JOY - who has ever seen a dog get so excited to go to the groomers - LOL - these two little girls do They look amazing each time - and we couldn't recommend a better place for you to bring yours - call ahead to make sure you can find a spot in her very busy calendar - LA LOVES her - and she's LA's very best! You'll thank me - and the dogs sure have thanked us.

Our very senior and sensitive dog who has arthritis had a great groom here. The price was…read morereasonable and the cut was great. We will definitely return with our other two dogs. Plan ahead because she books up but works hard to accommodate everyone.

Brought my two dogs Nala and Sugar to Elite Pet Care for 5 days, while out of town. I was a little…read morenervous leaving them with someone I didn't know. I was truly amazed at the service Kelli provided, her demeanor was professional. Impeccable service, she wouldn't accept our dogs without their vaccinations being up to date, which says a lot about her doggy daycare, love this. Kelli referred me to a great pet Clinic to get their vaccines updated. Kelli sent us video clips of the dogs daily, putting our minds at ease. She has a no cage policy, which is why we chose her as well her impeccable reviews on yelp. The dogs were so happy in the video clips she sent us. When I went to pick them up, they didn't want to come with me. Lol. Keli is a real dog lover and I am so happy to have found her. I highly recommend elite pet care. Thank you Kelli for an awesome experience xo

Kelli and Elite Pet Care are the absolute best! She is warm, caring, knowledgable and has been…read moretaking incredible care of my dachshund for the past year. She carefully screens the dogs and staff keep a close eye on everyone during the day. With free pick up and drop off it, the daycare an absolute steal! I love that the dogs get to play outside which no other doggy daycare in LA can offer. With the opening of their new dog park (St Barks), the dogs have a gigantic area to play during the day. I considered moving for work but decided not to just so that I wont lose Kelli! I could not recommend her more

Last week, over the 4th of July weekend, my daughter phoned to tell me she was in the ER and being…read moreadmitted. Amidst everything, she was worried about her sweet, shy cat. With me in Seattle and friends who live near her North Hollywood apartment away, who would care for her baby? I started searching online for pet sitters, checking reviews, and am so grateful we found Sera. As other reviewers have said, she is great! She responded immediately to my message, took great care of my daughter's cat, and put her mind at ease with photos and updates. My daughter is looking forward to calling upon Sera again, for a fun trip next time. She's professional, reliable , kind and compassionate. If you live in NoHo, or anywhere really, we couldn't recommend Sera more highly.

A big thank you to Serafina and Jonathan for being so flexible and accommodating my request to pet…read moresit my little kitten Coco while I was visiting LA for a family wedding and family gatherings last weekend of January. Serafina put my mind at ease and explained the process since it was my first time. I immediately felt very comfortable ans knew I was in good hands. Thank you for your patience and being so understanding. Jonathan was great with communicating with me before and during taking care of Coco. He would send me texts to ensure all was going well and that meant a lot to me. Highly recommended and added to my favorites the next time I'm in town! :)

Sara and her crew have taken excellent care of three of our dogs now with both walks and sitting. I…read morelove the pictures they get to keep us updated how they're doing. They get the most amazing shots! And they take amazing care of our pups. We've had older dogs with health needs and a young puppy with boundless energy and their care, attention and understanding of them all has far exceeded any expectations we had. Do not hesitate to reach out to them!

We love Rufus and Delilah so much. Our dog walker is the best and they are so good about…read morecommunication. Would totally recommend for your four legged friend.

We are visiting from Marin in the Bay Area, and our sweet pup Wolly has been coming to Wag Hotels…read moreHollywood almost every day this week for the All Day Play Plus program. Wolly is a 12 lb, 10 year old Maltipoo who is very social but definitely set in his ways, so we do not say this lightly: we truly cannot say enough good things about the care he received here. From a logistics standpoint, the entire experience was incredibly easy. The flexibility of drop off before noon without needing daily sign ups was a huge win for us while traveling and juggling plans. Pick up as late as 7 PM was equally helpful, and the pricing felt very reasonable for the level of service. What really stood out was the thoughtfulness around safety and care. The facility is secure and gated at drop off, and we watched staff carefully manage dog flow right at the entrance. At one point, a team member even positioned themselves between our children and a larger dog out of an abundance of caution. That level of awareness told us everything we needed to know. We also appreciated the small but meaningful details. There is a live camera so we could check in whenever we missed him. They feed dogs separately and sanitize the area afterward, which gave us real peace of mind. But the true highlight was the caregivers. The way they greeted Wolly each day, how gently they handled him, and how clearly they knew the dogs in their care made this place special. Every afternoon we received the most adorable photo of him, and by midweek he was literally running inside, tail wagging, completely comfortable and happy. As dog parents, there is no better feeling than knowing your pup loves where he is and is being looked after by professionals who genuinely care. Wag Hotels Hollywood made our trip so much easier and more enjoyable. Thank you for taking such wonderful care of Wolly. We will absolutely be back the next time we are in LA.

Beware! This place is AWFUL!! A confirmation email doesn't mean sh*t to this place. I arrived with…read moremy dog today and was told they would not take him due to his age. They also claimed they called and left a voicemail after I filled out all the paperwork online. I don't know who they called, but it sure wasn't me. Imagine being in the business of watching people's pets when they are scheduled to leave town and leaving them with no care. I guess I'm "lucky" they aren't caring for my dog because they don't know what they are doing. Edit and reply to the BS reply received from Wag. You sent a CONFIRMATION to me I attached. That means you agreed to watch my dog and anyone receiving that would think the same. You left me with no care for my dog and no, you didn't call me or leave a message. I'm an ex-petsitter myself and this was a a horrifying experience to arrive to drop your dog off to leave town and be denied care. You should be ashamed to call yourself a business or say you care about animals. I assume you were the person in the office that didn't come out to talk to me and left it to two employees that probably hate their job. You told them to tell me my dog was too old and now you are lying. Shame on you. I see you have other reviews that show just how awful you are I should have read them first and steered clear of your company.

Just got back from the Dog Resort. Ollie is looking great and handsome. The staff is amazing and…read morealways does a great job with him.

A special shoutout to Bryant, who provided exceptional customer service. He was friendly,…read moreattentive, and went above and beyond to answer all of my questions and make sure everything was perfect. It's clear he truly cares about both the dogs and their owners. I highly recommend this resort to anyone looking for a safe, caring, and high-quality place for their furry family members. We'll definitely be back!

Any negativity on this page is very unwarranted Tiffany is the biggest lover of animals I've ever…read moremet she treats them with extreme kindness and compassion and is an amazing pet sitter and person!

Tiffany's been with us since last January and we couldn't be happier with all the love she gives to…read moreour golden-doodle!!! And as a side note: I believe it was last May when I mentioned I was looking for a place that did facials and waxing, Tiffany suggested I try out Pink Cheeks on Ventura Blvd. I went and have been/will continue to be a VERY happy, monthly-loyal customer. Thank you for everything, Tiffany!!!