When asked how payment was to be made I was told it was to be paid up front in cash. When I…read morereturned after 4 nights my dog was stressed out beyond belief (shedding, crying). When I asked if by chance he was given anything other than what I left (due to food allergies) I was told no. When I asked if visits and walks took place as agreed upon (again trying to figure out why my dog was so stressed out), I was told to check the ring camera for Arzu's comings and goings. I should not have to check my ring camera to make sure visits and walks were done. When I asked for the key back - it was returned broken off of the key ring. Again was told it was not broken although it was handed back to me in 2 pieces.

Hiring our first dog walker was nerve wrecking. At the time, my fiancé and I were both night shift…read moreworkers and had strange schedules: we worked weekdays, weekends, and holidays. I worried about finding someone that could accommodate our strange schedule. When we reached out to Arzu, she was able to do it all for us. My work day (or night, what have you) always got a little brighter whenever I would receive a text update from Arzu. She sends us the cutest pictures of our dog, Casper. He absolutely loves her. Arzu has been with us through our different shift changes (from night shift, to day shift, to now working a regular 9-5 a week) and she's become almost like a member of the family. She has a flexible schedule and she is very reliable. There have been many times that she's been able to take care of our dog on short notice and emergencies. We are extremely grateful to her and can't thank her enough!

We are the owners of a very anxious Shiba and were initially so worried about leaving our daughter…read morefor boarding and did extensive research into various options before deciding to choose Under our Woof. Ae couldn't have chosen better; Mina treats all her pets like her own and sends updates every day, is very responsive and thoughtful for requests, and has policies to keep our pets safe. We will only choose Under our Woof for our baby from now on!

Mina was a very accommodating host to my little heart Bear. She maintained my dog in friendly…read morehazard free yard. I am throughly impressed

Our very senior and sensitive dog who has arthritis had a great groom here. The price was…read morereasonable and the cut was great. We will definitely return with our other two dogs. Plan ahead because she books up but works hard to accommodate everyone.

Wow this place is top notch! From start to finish just first class customer service. Marcella is…read morekind and very good at her job. I will definitely be returning soon. After having a bad experience somewhere else I am thrilled to pieces my neighbor referred me here. I'm a customer for life!

Kelli and Elite Pet Care are the absolute best! She is warm, caring, knowledgable and has been…read moretaking incredible care of my dachshund for the past year. She carefully screens the dogs and staff keep a close eye on everyone during the day. With free pick up and drop off it, the daycare an absolute steal! I love that the dogs get to play outside which no other doggy daycare in LA can offer. With the opening of their new dog park (St Barks), the dogs have a gigantic area to play during the day. I considered moving for work but decided not to just so that I wont lose Kelli! I could not recommend her more

I can't say enough good things about Kelli and her daycare! From the moment I brought my dog in…read more(Lola, an insecure energetic lab mix) I knew she was in great hands. Kelli genuinely cares for each dog, providing personalized attention and a fun environment. Lola always comes home happy and exhausted from all the playtime. I love getting updates and pictures throughout the day, which shows just how much fun she's having. I wholeheartedly recommend this daycare to any dog owner looking for a safe and loving place for their furry friend! Thank you, Kelli!

A big thank you to Serafina and Jonathan for being so flexible and accommodating my request to pet…read moresit my little kitten Coco while I was visiting LA for a family wedding and family gatherings last weekend of January. Serafina put my mind at ease and explained the process since it was my first time. I immediately felt very comfortable ans knew I was in good hands. Thank you for your patience and being so understanding. Jonathan was great with communicating with me before and during taking care of Coco. He would send me texts to ensure all was going well and that meant a lot to me. Highly recommended and added to my favorites the next time I'm in town! :)

Sera was an excellent dog sitter! She spent the holidays with our two golden retrievers who both…read moreloved her. She sent lots of photos and made sure to communicate with us regularly. We came home to two happy pups. I would definitely recommend Sera.

Amazing folks! I highly recommend this business. I was fortunate to be paired with a dog walker…read morewho is not only fabulous and dependable but understands my rescue pups breed, the Belgian Malinois. Because of my dog's breed, and bad behaviors she picked up before I rescued her, I was calling neighbors and looking on yelp because I needed a good dog walker that understands this breed and the importance of control while in public. After months of private training sessions and pack training, my pup is still a work in progress but my walker is reinforcing the commands as my dog is constantly learning how to behave proper in a social setting. More recently, my normal dog sitter canceled at the last minute and my pup's regular walker, Sonia, stepped up to the plate and salvaged my out of town travel trip. Most importantly I knew my Maligator was in good hands as she cries with excitement every time she sees Sonia coming. I cant say enough good things about this company to be able to drop down and make the perfect fit for my fur baby and my peace of mind. And if you are lucky, you will be paired with an amazing dog walker like I was. It makes all the difference to have this type of support and peace of mind.

Sara and her crew have taken excellent care of three of our dogs now with both walks and sitting. I…read morelove the pictures they get to keep us updated how they're doing. They get the most amazing shots! And they take amazing care of our pups. We've had older dogs with health needs and a young puppy with boundless energy and their care, attention and understanding of them all has far exceeded any expectations we had. Do not hesitate to reach out to them!

Wag Hotels Hollywood is the best - I'm so glad I have a team I can trust with my dog Camilo. I love…read morethat they are available 24/7 and provide specialized 1:1 care for him since he's a bit anxious. Super sweet staff, highly recommend :)

We are visiting from Marin in the Bay Area, and our sweet pup Wolly has been coming to Wag Hotels…read moreHollywood almost every day this week for the All Day Play Plus program. Wolly is a 12 lb, 10 year old Maltipoo who is very social but definitely set in his ways, so we do not say this lightly: we truly cannot say enough good things about the care he received here. From a logistics standpoint, the entire experience was incredibly easy. The flexibility of drop off before noon without needing daily sign ups was a huge win for us while traveling and juggling plans. Pick up as late as 7 PM was equally helpful, and the pricing felt very reasonable for the level of service. What really stood out was the thoughtfulness around safety and care. The facility is secure and gated at drop off, and we watched staff carefully manage dog flow right at the entrance. At one point, a team member even positioned themselves between our children and a larger dog out of an abundance of caution. That level of awareness told us everything we needed to know. We also appreciated the small but meaningful details. There is a live camera so we could check in whenever we missed him. They feed dogs separately and sanitize the area afterward, which gave us real peace of mind. But the true highlight was the caregivers. The way they greeted Wolly each day, how gently they handled him, and how clearly they knew the dogs in their care made this place special. Every afternoon we received the most adorable photo of him, and by midweek he was literally running inside, tail wagging, completely comfortable and happy. As dog parents, there is no better feeling than knowing your pup loves where he is and is being looked after by professionals who genuinely care. Wag Hotels Hollywood made our trip so much easier and more enjoyable. Thank you for taking such wonderful care of Wolly. We will absolutely be back the next time we are in LA.

I bought my Dutch Shepherd, Senna for boarding here for the first time and she seemed to really…read moreenjoy herself. My dog isn't dog friendly, but the staff made sure she got breaks to go outside and play/walk everyday. I was boarding elsewhere before, but the prices were starting to become extremely unreasonable. I'm so glad I found this dog resort. Thank you everyone in the staff for making Senna feel as comfortable as possible during her stay. It was nice to hear how much they enjoyed her, and to see how much she enjoyed the staff. We will be back soon for our next trip!!

Richard checked me in - easy process. Dogs love coming here and we have never had an issue with…read morehaving the dogs stay here. Highly recommend.