I was highly skeptical of my bill after a service visit from Witt's. After looking into it, I found…read moreout they charged me for two visits, even though the reason they had to make a 2nd visit was because of a part that they forgot to bring so they had to leave and then return later. Also, they tried to charge me for work that had not been completed. Not sure if he is still there to this day, but Randy was highly unprofessional and literally yelled at me to leave their office, even though he ultimately gave me a credit to my bill because he knew I was right. I had to physically go to their office, as I was not getting a call back after leaving numerous messages about their mistake. Always double check what they are trying to charge you for. It was not a good experience.

I've been trying for 3 months to get a plumber out to the house to install a water line for my new…read morefridge. I got a hold of Witts as the new fridge was less than a week away from delivery. While they were in the house, he noticed my hot water heater was starting to leak. I was able to go through my home warranty to get it replaced (although they choose the plumber on that and it wasn't Witt.) Even though I did t use them for the new hot water heater project, I would still totally recommend them as they were able to get to the water line job quickly and I appreciate him giving me a heads up about the hot water heater.

Nathan and his crew replaced the roof on our garage, which had damage from a branch and from…read moreunmaintained gutters. Their price came in a little under another quote and I liked the shingles manufacturer they use. The work came out great. They got the job done in the timeframe promised and communicated throughout the process. I will definitely check with them again when I'm ready to do work on the house. In fact, my sister has already hired them for a job.

One caveat before we start: this was our first home contracting work. So maybe the behavior…read moredescribed below is expected for this work. They did EXACTLY what was in their contract. No more, no less. They hand-wrote the contract instead of typing it up, so we missed that they didn't add the gutters we had discussed and thought they added. They were supposed to be all triple-paned, specially-built windows, but they bought the egress window at Menards. They didn't keep us updated as to the schedule. In July, we called and they said it would be a couple of weeks, 3 weeks later I called them again, oh, it'll be a few weeks, wash, rinse, repeat. When they finally did come, they worked for 3 days, disappeared for 2 days, worked a half day, disappeared for a day, worked an hour Saturday morning disappeared and came back, etc... They didn't do any kind of walk-through when they were done. We had them do quite a lot of work, so a show-and-tell would have been nice to know the job was done right. They demanded payment immediately when they were done with the work. Every other contractor I have ever worked with has either handed or mailed me a final bill to be paid in two weeks or 30 days. They called while their crew was still working to ask for payment. This is when we found out the gutters weren't getting done. They stated they 'never do gutters' even though we discussed the gutters with them and the crew that arrived. As far as I can tell, the workers did a good job, the roof seems sound, and the windows are good. The workers were friendly and professional. The NCR team was friendly too until they decided the bill was due. Then they were no better than any other debt collector. We told them we had to contact the bank the afternoon they asked. So before 9 the next morning (before the bank was even open) they were calling again. I would not recommend NCR based on their business practices.

Update: even after filing a complaint through the BBB, the owner blamed me for not voicing my…read moredispleasure before, which I did. And stated that once i paid for the bill, then i said that it was fine. ??? He also stated that he wasn't goin g to refund the entire bill (which isn't what i wanted) nor would he provide an itemized receipt (which he said that he would.) The BBB finally closed out the case.

Have found this indivdual to be more than competent. When others can't even seem to respond with a…read morebid, he got the job done, before they even took time, to call back. As a multiple property owner, I've used him from maintenance, to remodel, to ground up. Very attentive to getting it right, the first time I'd highly recommend this business, and am currently planning how to use his expertise, on my next idea.

Had them do some wiring in the house and they fixed more than what I asked them too. They found and…read moreexplained so huge issues I didn't know about and fixed it so it was safe without charging additional labor. They did charge me a bit for the parts but it was less that $50 and it took them a couple extra hours. Nice to know there are honest businesses in town.

Game changer!!! I came home home after our first cleaning with Mr. Sparkles and my jaw legit…read moredropped! My house was immaculate! My bathrooms and kitchen were cleaner than the day I moved in! To say I am thrilled is an understatement! Worth every penny!

services by team 8 on 6/22/2022 Always a thorough, and great…read morejob. I am often home when they work and they are very polite and accomodating to me being around. This time I asked for an additional service and they provided it.

we knew we were going to need a new ac unit at some point and decided to go with one before the…read moreheat hit hard this summer. we shopped around and found Kayl Heating and Air. Rob the owner stopped out and gave us a bid. We had a few other bids but settled on Kayl due to the fact the owner took time out of his day to stop personally and give us a bid. We spoke to Andrea the office lady and she was amazing help get us scheduled up a few days after. Our service man Brandon was very good he took time to make sure everything was perfect. Brandon went through the prosses of setting up and showing us all the functions of the new system and thermostat, after he was done he left the house cleaner than when he started, a few days later stopped on his way to a service call just to make sure everything was good. rob followed up with us a week later. if i could give them more than 5 stars I would. 100 percent recommend kayl heating and air.

Very professional group of HVAC installers. Punctual, friendly, knowledgeable, professional in…read moreevery way. Love my new furnace system and ecobee thermostat. Very affordable and great warranty too. Highly recommend Kayl Heating and Air!

The crew did what was on their list. They have a system and each one tackled a part of our home…read more They did a good complete job. Since they don't work by the hour, they don't waste time. We needed a one time house cleaning because my wife was injured. It was worth it.

I have experienced different cleaning services in the past and I have to say Blanca and her team…read moreare by far the best. Not only do they get everything sparkling clean they also leave small special touches each time. They are very responsive and flexible. I would recommend to any of my friends or family!

Do NOT do business with this company. They have on idea how to do and or complete repair work. They…read morejust throw parts at it hoping something works. The owner is very rude and does not understand customer service. After paying $1000.00 invoice it still don't work. They refuse to fix their crappy work, AVOID this business at all cost

I had my old Rheem air conditioner go out on me in the middle of a heat wave. I called K-T and they…read morewere able to service my unit on the same day. However, I decided then that I wanted to completely replace the old loud and obnoxious unit with a higher efficiency air conditioner. No problem. K-T had their technicians at my house within a couple of days. They arrived on a Thursday at 11:00 AM and by 4:00 PM my house was cooling down nicely. The technicians were knowledgeable and very polite, especially given my barrage of questions. I could not be happier with my new Trane air conditioner. It is so quiet I sometimes wonder if it is even on. It is, and has been since that Thursday, keeping my house cool and comfortable. I have been telling friends that I am living like a king, and I have been, thanks to the great work of K-T Heating and Air. I would recommend their service without hesitation.