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    Furry Friends

    5.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - Furry Friends

    Pet boarding

    Dog walking

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    10 months ago

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    Shannon R.

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    1 year ago

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    Shannon R.

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    Ask the Community - Furry Friends

    Leila Knows Best

    Leila Knows Best

    (16 reviews)

    Great name as they are the BEST pet sitters I've had for my 3 dogs…read more Elodie and Moe are spectacular. I am a neurotic owner of 3 dogs and just used them for the first time while my wife and I were out of town for a week. Each one of my dogs has a different personality and they dealt with all of them well; even my newer pup who barked at them forever the first day. I got several photos and videos each day showing my dogs playing, eating, etc. They administered pills and were able to walk all 3 of mine at once. You can really tell they are not just doing a job but really love the animals. Hire these people. They will be my default pet sitting from now on.

    Unfortunately we can no longer recommend Leila Knows Best for dog boarding. We were frequent and…read moreloyal clients for years, but the relationship changed over the last 10 months as Moe increasingly focused on how to extract more money from us instead of cultivating a continued positive client relationship. It started with less and less updates and photos when we boarded our dog. When Moe did provide updates it was usually in conjunction with an offer to purchase credits for future stays (which we did and later came to regret). Then Moe started asking us to pay additional fees for stays we had previously negotiated and paid for, going so far as to request those additional fees while he was already watching our dog. This behavior started to make us feel uncomfortable in continuing to use his services and more concerned about leaving our dog in his care. Moe's behavior did not present as someone thankful to clients that consistently supported his dog watching business. We had been loyal clients for years and, this year in particular, had already used Moe's services nearly every month with more scheduled trips through the rest of the year. Despite our concerns, we continued to use Moe's services since we had pre-paid for two more stays through the end of the year. That changed when we requested to reschedule one of the stays. Well in advance of the trip, we asked Moe if he was available for a week the month before our trip. He confirmed he was, but when we requested to reschedule our original trip to that earlier week and use the pre-paid credit, Moe stated he was no longer available. When we referred him to the cancellation policy on his website, he offered the credit, but wouldn't let us use it until the end of the year. We reminded Moe that in the years we've consistently used his services, we have never rescheduled, and explained the importance of rescheduling our trip. Moe subsequently offered to board our dog for the requested week, but wanted an additional $150, despite our pre-paid credit exceeding the amount of time we were rescheduling for. We felt hustled and tried to handle this issue privately, but Moe stopped responding to us. Unfortunately we have lost over $1,000 in pre-paid and unused credit--a costly mistake that we won't be making again. We're sad that our relationship soured in this way, but we could no longer trust Moe and would suggest prospective clients be cautious about doing business with him.

    Dogtopia - Taking a bath

    Dogtopia

    (139 reviews)

    Unfortunately, I can't recommend Dogtopia to any dog owner…read more My dog came home smelling like urine on multiple occasions, contracted kennel cough more than once, and repeatedly came home with deep gashes on her side. Our vet bills became astronomical. Every time I asked what happened, I got the same response: "We don't know." Then came the excuses--she "probably ran into a wall." Once is an accident. Multiple times is a pattern. (Picture of her cut attached) When my dog was injured, there were never any real answers. Conveniently, the cameras always seemed to be unavailable whenever an incident occurred. Instead of transparency or accountability, I was met with excuses. The most heartbreaking part was watching my dog's personality change. She went from eagerly walking into daycare to planting herself on the floor and refusing to go into the back with staff. She had to be physically coaxed forward because she clearly didn't want to go. As her owner, it was obvious she was stressed. The customer service was just as concerning as the care. Marla was consistently defensive, dismissive, and unwilling to take accountability. I personally witnessed her raising her voice at customers, and I experienced that same treatment myself. It wasn't an isolated bad interaction--it was a pattern. She went as far as telling me that our dog "is a rescue, so it's not surprising she's a bad dog" Absolutely horrible and concerning for someone who's job is working with dogs from all backgrounds. There were also numerous times when our calls went unanswered, yet someone would immediately pick up if we called from a different phone number. Whether intentional or not, it left us feeling like our concerns were being avoided. What I cannot understand is why Jeff allows this level of customer service to represent his business. The way concerns were handled reflected a culture of excuses instead of accountability. The difference after leaving Dogtopia was night and day. We found a facility and trainer that prioritized structure, safety, and individualized care. Today, my dog is confident, relaxed, and genuinely excited to go to daycare. Looking back, I regret not leaving Dogtopia sooner. This was, without question, the worst experience I've ever had with a pet care business. If your dog can't tell you when something is wrong, you have to trust the people caring for them. Unfortunately, Dogtopia gave me every reason not to.

    If I could give negative stars I would. Do yourself a favor and pay a little more for your pets…read morecare because whatever you're saving by taking your dog here will be paid ten times over in vet bills. They don't have enough staff for the amount of dogs in their care. I should've known better when the stench of urine slapped me in the face on my first visit but I assumed a dog just recently had an accident. WRONG!! It always smells like that in there. If they don't care enough to do something about that smell as a first impression, they don't care about the business or its customers.

    Furry Friends - petboarding - Updated September 2026

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