4pm appointment Thursday April 2nd. They call Tuesday the 31st of March to confirm the appointment…read more Show up day of appointment and they are closed, no one in the place. Other people showing up confused. They send me an email "oops you missed your appointment." No, your idiot staff wasn't working the hours posted on your own door. Nobody reaches out saying they would be closed, door says you're open until 7pm. Idiots.

The staff there are absolutely AWESOME! They are THE definition of PROFESSIONAL! They did EXACTLY…read morewhat I asked them to do, which was help me put my tablet into a case, which took them LESS than 3 minutes! I HIGHLY recommend coming here for service that DOESN'T suck, like Best Buy!

Really impressed with the repair I got done here. Mark took on a tricky repair that not every shop…read moreis willing to handle, and did excellent work on it. Straightforward and honest through the whole process -- no upselling, no runaround, just clear communication about what was wrong and what it would take to fix it. The repair has held up great since. If you need something fixed right, I'd trust Mark and this shop without hesitation.

I brought my laptop to Mark with a broken hinge. He repaired the hinge very well after two weeks,…read morebut it wouldn't charge anymore. When I asked if he could fix it the charging port, he kept sending texts about how it couldn't have been his fault. Very unprofessional. I will never allow him to work on anything I own again. Also, he charged me $21 for one screw. Seriously?

I was so happy to find someone competent to repair a marine anchor/thruster remote that was damaged…read moreby water (or battery being left in too long). He explained what would happen and quoted a great price. He warned me he couldnt guarantee it before he started (as I couldnt bring the boat in). I made the decision for him to solder the unit. I checked it out and for 20$ I have a working unit. Thank you

Extremely unprofessional and a scam artist. We had an lcd monitor that had a cracked screen. When…read morecalling, the staff member sounded like she may not have known what planet she was on. She just said she wasn't sure what they could do, or how much it would cost to fix it. I had a colleague bring in the monitor. She charged him $48 as a "deposit". He was told that it would go toward the price of the repair however; was NOT told that it was non-refundable, which by the way, it is. When I asked the gentleman about it the next day, his response was "I don't work for free". I guess good business practice just simply doesn't exist with this scam artist. As a business owner, if someone is unhappy with my services, I make sure they are happy. Even if I lose money in the process. The only way I'm going to establish business, is if I have the rapport with people to do so. If I have a repuation for being a rip off, I'm not going to be open for very long. I'm simply trying to save other people money here. This company wants ONLY your money, and not your business. He does NOT care about customers. He is in business for the wrong reason. In the end, he wanted to charge us $440 to repair a monitor that costs $156 new on Amazon. PLEASE, do yourself a favor and stay FAR away from this business.

Update: As promised, editing my review from one star to two, to say that someone named 'Kegan',…read morefixed the following issue, by giving us back our $60, here was the original review: "Calling these guys again today to see if they make this right. I paid $60 for a diagnostic that didn't result in my daughter's desktop working again. Had to take it back and they said the CPU needed replaced and that it would be $150. We asked if they'd take the $60 off of that and they said "yes", I wasn't there when she picked it up and they didn't take the $60 off. Calling them to get the $60, they claim that the CPU and install was actually $250 and they took $100 off. BS. That processor is $90 retail, and they say their install is about $60. I hate people getting taken advantage of. They need to do what's right or I'm turning them into the BBB. They take care of us, I'll come back and revise my review. Dealt with both 'Kyle', and 'Michael'." In summary, I won't go back, but I appreciate that they did the right thing. Eventually.

Overall everything went well and they did a good job changing the screen protector on my zfold 3…read more Just took forever and they never contacted the other number on file when they were done.